Best Vet Care for your pets Petiod Sadie, our Standard…read morePoodle, enjoys walking around the Hospital looking in the offices. The staff are so friendly to her and they TALK to her...she likes to hang out there.

I don't even know where to start! Every single employee is amazing.... I have never felt my St…read moreBernard was in better hands, thank you Dr McQueen and the entire staff! ROCKSTARS! Timber loves all of you......

I had never been to this clinic prior to my 1 and only visit there, January 13, 2026 my cat had…read morebeen sick and was getting worse, She was terrified to go outside alone let alone to a vet. But at this point, there was no choice, i had seen her that morning and she was by her water bowl. When I saw her after work, she was cold and was passing away before my eyes, I took her to that clinic because that is the Only one that would see her that day. The arrival was fine, we went straight to a room, but when the doctor came in, she looked at me and said she is actively dying, she is cold to the touch. She then yanked her back leg up to look at her, I was shocked to see what looked to be infection around her belly area. She was in pain prior and did not want to be touched, i thought she had a UTI, which she got sometimes and medicine would make it better. This was worse, I felt HORRIBLE to say the least, but the doctor treated her like she was nothing. she then left the room after saying she needed euthanasia. No I'm so sorry, I wish I could do something. Just euthanasia. Then it was just talk about the costs. This was my Baby Girl for 13 years. My BF who never cries, broke down and I had to be the strong one. Here is it 6 weeks later, i was told she would take her paw print and send it to me. I have nothing. NOTHING. I just called the 2nd time and was told it was mailed. I WILL NEVER TAKE ANOTHER ANIMAL THERE EVER! I would recommend you take your Furr baby to a better clinic, somewhere with compassion. IF i could give a 0 rating I would.

Very nice place and very nice staff. The doctor was very helpful and clear when explaining to me my…read moreoptions and was very caring for my fur baby. I give a 4/5 only because I was not able to go back into the exam room with him(I've always been able to go into the exam room with him with other locations) If you're emotionally attached/dependent to your fur baby as I am you will understand this can be stressful for the both of you. That's just my own preference and I understand they just have their own way about things. Other than that it was a great experience.

Dr. Sullivan is an amazing doctor. He helped us through a very hard time and gave our dog the very…read morebest care in town. He is compassionate and really cares about his patients. Highly recommend.

They do not offer any exceptions for picking up after 5:30. They also made me load up my dog and…read moredrive across town for the groomer to tell me what time I would be able to pickup with me telling them that I could not pickup from 4-5:30. I will be finding somewhere else to take my dog for grooming. I can not recommend them based on their customer service skills.

Dr. Ryan took our emergency call early morning on July 11th. Our dog, Charlie, was in respiratory…read moredistress and had become incontinent. Having watched him decline over the last year, we made the difficult decision to euthanize him. Despite it being 2:00 in the morning, Dr. Ryan and the emergency tech could not have been more wonderful and compassionate. Dr. Ryan carried Charlie in when I could not. They stayed with us for hours as we said goodbye. We had our other dog with us, and she was incredibly upset watching this unfold and was very vocal. Charlie was given strong pain medications to make him more comfortable and they lowered the table so that our other dog could also say goodbye - I will never forget that. Afterwards, I couldn't stop thinking about how he passed covered in vomit and urine and stool, and when I called to see if I could pay extra to make sure he was clean before he was cremated, they assured me all dogs are cleaned up after they pass. The only negative experience we had was with Coleman Pets. For $450 they promised we'd receive his ashes back cremated separately and in an urn. However, they sent him home with my son in a plastic box, alleging they did not have an urn big enough for him. After saying something, they offered us an obnoxious tin can that looked like it was used for dog treats. That part was heartbreaking - that they seemed to think this was ok. I believe the clinic uses two cremation services and I would avoid Coleman at all costs. (My IG was cremated the year prior, and we received fur clippings, a poem, death certificate, a silver personalized paw print, a placard for the urn, and his ashes in a wooden box - and for half the cost.) It's incredibly unfortunate that Oxford doesn't have more robust veterinary services/capabilities to handle 24/7 emergencies, but Dr. Ryan did absolutely everything he could with what was available to him. Thank you for filling an urgent need, for offering veterinary support after hours, and for moving fast and easing Charlie's pain and discomfort. We will forever be grateful for the kindness and compassion shown to us during one of the most upsetting times of our lives.

Terrible experience. I wish I could give 0 stars…read more !!!!!!PLEASE READ!!!!!!! * Dr. Matt Ryan failed to answer more than 10 emergency calls I made while trying to save my puppy's life. * The one time he did answer, after I explained my puppy had gone limp and stopped breathing, his response was simply, "Is there a question?" * He refused to meet me at the clinic during an active emergency situation. And all he had to say about the missed phone calls was "my ringer must have been off" * Tori Mann minimized my puppy's condition and was not transparent about how critically ill he truly was. * No one at the clinic ever referred me to a specialist or emergency hospital -- they only continued prescribing medication despite his worsening condition. * Tyler Epes discharged my puppy after having him for hours and reviewing his X-rays, but did not disclose that he had a collapsed lung. * When I later raised concerns, the clinic's explanation for the lack of care was that they were "just a small clinic." Because of the lack of urgency and the 13 unanswered emergency calls, I ultimately drove my puppy 50 minutes to the nearest emergency hospital. Tragically, he passed away the same night he had been discharged from this clinic. Also not even 24 hours after his death after informing them that because of them my puppy lost his life, they deactivated his profile from the app.

Bottle Tree Animal Hospital has been nothing short of amazing. Their entire team is kind,…read moreknowledgeable, and genuinely cares about every pet that comes through their doors. Their facility is beautiful, clean, and welcoming, but what sets them apart is the level of compassion and care they provide. Even when I simply call with a question and don't even have an appointment, I know I'll be listened to and taken care of. They never make me feel like my concerns are too small, and they're always willing to help. As a self-proclaimed crazy dog mom, I'm very particular about who I trust with Romeo. I want the absolute best for him, and I can honestly say I know he's in the best hands at Bottle Tree Animal Hospital. Every member of the team treats him like he's their own, and it's clear they genuinely want what's best for him. We love BAH and are so grateful to have such an incredible veterinary team in our community. Thank you for giving us so much peace of mind and for taking such wonderful care of Romeo!

Everyone here was friendly and wonderful. They took great care of my dogs and there were smiles…read moreeverywhere. My dogs left happy, even after getting shots! Honestly I would ignore the negative ratings on here. Two of them are describing the same instance, giving two 1-star reviews for one mistake that was corrected, but both of them are trying to make a race issue out of it, the other one star review isn't even from here and has false information (the exam doesn't include anything? uh... you get an exam?!) They have very extended hours for emergencies which is really nice.

Our pup came to us labeled as dog selective and now she is practically jumping out of the car to go…read moreto daycare. We and she all love the people at Paws and I feel comfortable when she's in their care that we all have her best interests in mind. We will miss these guys tremendously and wish we could take all of them with us!

The staff did a wonderful job taking care of my little man. They have always gone above and beyond…read moreand truly care about their customers. There your furry friend isn't just a client, but family. I love this place and highly recommend them!