We called them on Friday and they came out on Saturday, and an hour earlier than promised. Tom got…read moreour dog's poop stain out of our carpet with no problem. Will definitely use them again!

Hire this company! Tom arrived on time, was courteous and explained everything he was going to…read moredo. I have one of those old carpeted bathrooms, so of course, it was bad. Tom worked so hard! Every room looks so refreshed but what really blew me away was that bathroom. So clean, every stain that could be removed, was removed. I feel like so many services are lacking these days but not this one and Tom should get a raise for sure!

BEWARE. DO NOT HIRE! Our upstairs laundry room overflowed…read moreand flooded in Feb 2025. Our original flooring had been discontinued and we'd worked with several companies to find a similar style. After weeks of searching, we reached out to Trent's Carpet Cleaning & Restoration. He found the exact flooring we wanted and said he could start right away. We also opted to have Trent's replace carpet in areas insurance didn't cover. He said the flooring would have a lifetime warranty and would not chip or scratch. He promptly took a $10,000 deposit, only to later tell us we couldn't get the flooring we picked. We ended up reluctantly agreeing to a different floor Trent suggested. From day 1, we had issues. He positions his company as a family business operating with integrity, but I would challenge that. Trent never visited the job once work began and did not manage the project. I had to act as liaison between him and his workers. The days and times they showed up were never consistent and rarely communicated. Throughout the process, Trent tried to cut corners -- despite insurance covering the cost. Workers would show up unannounced, and Trent would call expecting us to pick up and move everything for them. With 3 young kids (including a newborn), this is not realistic. Not to mention, insurance covered moving as an exact line item. Trent also tried to re-use broken shoe molding and quarter round instead of replacing -- again, items specifically covered by insurance. Several damaged pieces of flooring were installed and they were clearly frustrated when we asked for them to be replaced. We had to constantly inspect the work and confirm items were being addressed. By the time the job was "done", we just wanted them out of our house. When it came time to pay the balance, Trent collected nearly $5,000 in additional "overhead and profit." He came to pick up the check without doing a walk through, asking for feedback, or thanking us. Right away, the flooring started chipping from the smallest things -- a Norwex mop, a small plastic toy, etc. We emailed Trent on Nov 4, which he never responded to. Shortly after, we noticed water around the downstairs toilet. A plumber told us the wax ring was not replaced when the toilet was reinstalled after the floor work. Ironically, Trent had a plumber connect and disconnect our water softener, but didn't use one for the toilet. On Nov 21, I reached out again. After several follow ups, he finally came out Dec 9. Trent acknowledged the chipping and the water damage, though stated several times they always replace the wax ring. He said he'd file a warranty claim for the chipping but couldn't return until the New Year to replace the water damaged flooring. I followed up Jan 6, Jan 23, Feb 9, Feb 16, Feb 20, and Feb 23. Trent said he was waiting on the warranty decision before addressing the bathroom floors. Despite multiple follow ups, there was no decision. On Feb 23, Trent sent workers to do the repair with zero guidance and no replacement flooring. I contacted the manufacturer, who confirmed Trent had never filed a warranty claim. When I asked if I could file it myself, I was told it had to go through Trent -- who clearly does not take care of his customers. It is now Mar 30. Our water damaged floors have not been replaced, the $200 plumber bill has not been reimbursed, and nobody has contacted us about a warranty claim.

Mr. Trent and Mr. Trent Jr. came in today on very short notice to clean my carpet, and I couldn't…read morebe more impressed. They were professional, friendly, and extremely thorough. My carpet looks brand-new, and their attention to detail truly exceeded my expectations. I'm incredibly grateful for their quick response and the quality of their work. I highly recommend them to anyone in need of reliable, top-tier carpet cleaning services.

We watch dogs for a side hustle so our carpets need a regular cleaning. These folks are timely and…read moreprofessional. They show up when they say they will and do a wonderful job. I have used them for my home and my business. Highly recommend

They did a great job. Pet friendly services. Extremely thorough. So happy to have found them. I…read morewill use again. They did my area rugs in my house and didn't charge a fortune and they look great. Every rug and all my carpet were cleaned in a day. It was awesome!

Great response time. He took his time to clean our couch and stairs. Beautiful work and friendly to…read moretalk with.

Ray and Nathan did an excellent job cleaning some upholstered chairs and a couch. They were…read moreon-time, friendly and thorough. We will be using them again in the future.

Mike did my upstairs and my downstairs, rugs, and truck interior. Excellent job! Great job on my…read morestairs! Calling him again!

Mike did an amazing job cleaning my living room carpet, recliner, 2 side chairs and a sofa with 2…read morerecliner end. My carpet looks brand new! His price was very reasonable. He spent 3 hours and a super job, and I tend to be a pretty picky person. You won't go wrong with Mike's Carpet and Upholstery cleaning!

Jeff responded quickly to give me a quote offered same day but it wasn't an option on my side. He…read morethen got me scheduled. Tim came out timely, got the job done and was very gracious!

I procrastinated getting my carpet cleaned and I just had one room to do. I saw a Smith-Mathis van…read morein traffic so I called them as I reminded myself I only had a couple days left to get my carpet cleaned before a major surgery. They were GREAT at accommodating my procrastination! Dave Pope was my service man that was right on time and very professional. Thank you for putting my mind at ease and YES, the carpet looks GREAT and CLEAN!! Thank you!

Savannah cleaned our place in 3 hours and it sparkled! She even got a stubborn mark off the floor…read moreI'd been meaning to get to when we pulled up a throw rug - she even made that part of the floor shine!! I've recommended HouseKeeping Maid Easy to several friends and they have all had positive cleanings. We are a 2 person household so we only need them to visit once a month and they were very accommodating to our schedule (many places wanted to come every other week). Great cleanings every time!!

If you're trying to justify the money, let me tell you, it's TOTALLY worth it! My husband and I…read morewere on the fence about hiring a housecleaning service because we thought, "We know how to clean our own house." Lol We didn't sign up for continuing service, but we did opt for a one-time deep clean. We just moved into a new house and while we want to paint and complete a few projects, we really needed to deep clean the place first. With two little kids, I felt like I was treading water and our plans to start on some projects kept getting pushed out further. We had a crew of two wonderful ladies come to the house for four hours and WOW, did they clean! I personally feel So much more comfortable now living in this house and we are ready to blow through these projects!

The owner is nice and got out some spots in our carpet that have been there forever and were not…read moreable to be removed by other methods. I would definitely recommend setting an appointment up with them.

Joe the owner showed up right on time. Joe was personable, and…read more respectful of my property. My carper looks wonderful ! I would recommend this company, and will use them again. 06 2026 Marlon P.

We watch dogs for a side hustle so our carpets need a regular cleaning. These folks are timely and…read moreprofessional. They show up when they say they will and do a wonderful job. I have used them for my home and my business. Highly recommend.

Colton was our technician. Came out same day. I have dogs and white carpet. Carpet is clean and…read morefresh. Also had my couch down. You can tell he cares about the customer and takes great pride in his work. Communicated with me all day. I called him about a small stain that appeared he came back the next business day and removed it quickly. He explained sometimes things imbedded come up during cleaning. It's gone, couch, carpets and home are awesome.

"This business engaged in bait-and-switch pricing, property hostage tactics, and extreme price…read moregouging against a 25-year military veteran.1. The Bait-and-Switch: The company came to my home, measured my rugs, and gave me a verbal quote of approximately $600. They had me sign a phone screen to approve the service. No $4,800 price tag was ever shown to me or verbally disclosed.2. Property Hostage & Price Gouging: Three weeks later, they returned with my rugs and suddenly demanded $4,800. This was eight times the original quote. The company claimed the employee who quoted me $600 no longer worked there. They held my property hostage until I negotiated with the owner, who dropped the price to $3,100. Under intense pressure to get my property back, I reluctantly authorized the $3,100 debit card charge.3. Substandard Work & Misrepresentation: Upon unrolling the rugs after they left, the quality of work was completely defective. The rugs were hung crookedly and damaged. Furthermore, the company charged me premium rates under the false pretense of cleaning high-end, thousand-dollar 'oriental rugs,' when my items are actually cheap, standard area rugs.I am filing this complaint to publicly document this company's predatory, high-pressure tactics and terrible craftsmanship to protect other consumers and military veterans." Plus, I paid for extra padding also.

We had a rug, 2 chairs, and our shower cleaned/resealed. The initial service took care of the rug…read moreissues. Because the shower still showed evidence of mold, we called. Nick who serviced us, returned and addressed the issue as well as a few stubborn places on a chair. He was professional and attentive to our concerns which we greatly appreciated the responsiveness and attention to these issues. The shower cleaning is more expensive than other services.