A family-owned business with a very kind family. Jessica was enthusiastic and knowledgeable and…read morequickly helped me narrow down options in my budget range. Greg called me immediately after my flooring arrived at their store and helped me schedule the installation. Andrew was great at communicating and helped answer all of my questions before, during and after the installation. When I noticed some issues with a few of the boards that were installed, he quickly sent out a crew to replace them and they did it flawlessly. I'm extremely happy with my new LVP and carpet!

The whole process with Brothers was great. The install was difficult to say the least with so much…read moreprep work needed to make the floors even. Everyone we worked with was pleasant and professional. All of our questions were answered and we never felt rushed or like a bother. From start to finish, picking out flooring, viewing all options to the estimate and install our experience was great. Still waiting to have one lose place fixed but communication with Andrew has been quick and I'm sure we will have that spot fixed soon. We would definitely recommend Brothers and will be return customers if any flooring needs arise with any future endeavors.

I contacted Trent's carpet cleaning a week before thanksgiving and they were able to accommodate my…read morebusy schedule! It was very easy to receive an estimate with fair pricing. Great family owned business that I will be using again.

BEWARE. DO NOT HIRE! Our upstairs laundry room overflowed…read moreand flooded in Feb 2025. Our original flooring had been discontinued and we'd worked with several companies to find a similar style. After weeks of searching, we reached out to Trent's Carpet Cleaning & Restoration. He found the exact flooring we wanted and said he could start right away. We also opted to have Trent's replace carpet in areas insurance didn't cover. He said the flooring would have a lifetime warranty and would not chip or scratch. He promptly took a $10,000 deposit, only to later tell us we couldn't get the flooring we picked. We ended up reluctantly agreeing to a different floor Trent suggested. From day 1, we had issues. He positions his company as a family business operating with integrity, but I would challenge that. Trent never visited the job once work began and did not manage the project. I had to act as liaison between him and his workers. The days and times they showed up were never consistent and rarely communicated. Throughout the process, Trent tried to cut corners -- despite insurance covering the cost. Workers would show up unannounced, and Trent would call expecting us to pick up and move everything for them. With 3 young kids (including a newborn), this is not realistic. Not to mention, insurance covered moving as an exact line item. Trent also tried to re-use broken shoe molding and quarter round instead of replacing -- again, items specifically covered by insurance. Several damaged pieces of flooring were installed and they were clearly frustrated when we asked for them to be replaced. We had to constantly inspect the work and confirm items were being addressed. By the time the job was "done", we just wanted them out of our house. When it came time to pay the balance, Trent collected nearly $5,000 in additional "overhead and profit." He came to pick up the check without doing a walk through, asking for feedback, or thanking us. Right away, the flooring started chipping from the smallest things -- a Norwex mop, a small plastic toy, etc. We emailed Trent on Nov 4, which he never responded to. Shortly after, we noticed water around the downstairs toilet. A plumber told us the wax ring was not replaced when the toilet was reinstalled after the floor work. Ironically, Trent had a plumber connect and disconnect our water softener, but didn't use one for the toilet. On Nov 21, I reached out again. After several follow ups, he finally came out Dec 9. Trent acknowledged the chipping and the water damage, though stated several times they always replace the wax ring. He said he'd file a warranty claim for the chipping but couldn't return until the New Year to replace the water damaged flooring. I followed up Jan 6, Jan 23, Feb 9, Feb 16, Feb 20, and Feb 23. Trent said he was waiting on the warranty decision before addressing the bathroom floors. Despite multiple follow ups, there was no decision. On Feb 23, Trent sent workers to do the repair with zero guidance and no replacement flooring. I contacted the manufacturer, who confirmed Trent had never filed a warranty claim. When I asked if I could file it myself, I was told it had to go through Trent -- who clearly does not take care of his customers. It is now Mar 30. Our water damaged floors have not been replaced, the $200 plumber bill has not been reimbursed, and nobody has contacted us about a warranty claim.

Kristie and her team did an amazing job deep cleaning our home. She is prompt with communication…read moreand thorough on the job. We've decided to hire her for regular cleaning every two weeks. Good value.

Kristie and her team did an amazing job. We needed a deep clean and they did a great job cleaning…read morethe baseboards and making our house market ready. We asked them back on a regular basis to keep it up!

Adam's Flooring was a true delight to work with and true professionals from ownership to crew…read more Helpful, respectful, knowledgeable, talented and efficient. What a fantastic small business in our community. Adam stands by his work and product 100%. So refreshing. We could not have been any more pleased with the service, process and our new floors. You can see his finished product of LVP in a commercial setting at Juniper on Main in Carmel. Thank you Adam!!

Fantastic small business, fantastic small business owner!!…read moreAdam's Flooring did a wonderful job installing carpet and flooring in Hamilton Masonic Lodge #533. Workmanship was top notch, cleanup afterwards was excellent and pride in their service and installation was on point! Great recommendations of products for the needs of the lodge. We are extremely pleased with the end results when finished. Thanks so much!!

I am SO happy with my new floors! Greg provided outstanding service from the initial visit for an…read moreestimate through the final walkthrough. I had my entire home redone and Greg helped me pick the appropriate flooring for my needs ( I have 3 cats). And the installers were exceptional. Everything was done perfectly, and I am a fussy homeowner. They were polite and helpful, even moving my very heavy treadmill into another room! I highly recommend this particular branch of this business.

Ann did a great job. She installed tile in our bathroom, refaced our fireplace, tiled our kitchen…read moreback splash and carpeted our living room, master bathroom and master closet. Her crew was very professional and timely. They did an excellent job. I'm extremely happy with everything!

Best overall price for the specific flooring brand I was looking for, also the transaction went…read moresmoothly. That's a big deal these days.

From the owner: Products: Commercial Carpet, Flooring, Hardwood, Luxury…read moreVinyl Planks, Wide Variety of Carpets (can be made into area rugs) Services: Installation, Free Estimates, Free Quotes. Brands: Casabella Floors, Masland Carpets, Milliken & Company, Monarch Plank, Shaw Floors, COREtec Floors. Location Facts: Next to Big Lots.

I'm writing this about 2 years after having flooring installed on the entire downstairs of our…read morehouse. You'd think that having flooring installed would be a one-and-done type of thing, but we've had to go back and forth with McCool's for the past 2 years. It's been exhausting. The first time, we had issue with our floor planks separating just a couple of months after it was installed. We called them right away when we noticed the boards coming apart, and they ghosted us. Emails, phone calls, voice mails -- we could not get anyone to respond to us or acknowledge the issue. Finally, after calling their corporate office, we got someone to respond. We had to be persistent and forceful to get them to even respond to us, which is absurd. They said they'd send a contractor out to inspect. It was determined that the flooring was defective. OK ... so you sold us defective product? By this point we're livid but also tired of seeing our crappy, brand new floors that are coming apart, so we just wanted it fixed. The entire flooring had to be ripped up and replaced. Cut to several months later. Our second set of floors have been in about four months, and we noticed that there is an area of the floor that bows when you step on it. What in the ever living hell? How is it that we're finding more problems with this floor? So we had to contact McCool's yet again. Again, we had to play their game where they didn't respond for a long time until we started to involve corporate. A couple weeks later, they send someone out to fix the bowing. It turns out the contractor that McCool's originally sent to install our second set of floors did not do something they were supposed to do to reinforce the floor. It's been a few months since this second (and hopefully final?) incident with our floors. I'm hoping that we never have to deal with McCool's ever again. I get that mistakes happen during flooring projects -- that's not my primary issue with McCool's. It's the fact that, after we discovered the mistakes in our flooring, McCool's would not return our calls and voice mails to try to make the situation right without us having to go up the ladder and involve corporate, or without us having to leave multiple messages and follow up with them continually. That's incredibly bad customer service, and it's incredibly frustrating.

Carmel McCool's is the place to buy carpet. Jason in the showroom, Darren and Nick on installation…read morewere fantastic. Pricing is straight forward, selection was great, and Jason was very knowledgeable. These installers were AMAZING. They were professional, friendly, talented, and hard working. Thank you. I highly recommend this company!

Craig does an amazing job. He helped refinish a cedar chest for us and was meticulous and so good…read more He did exactly what we asked for.

Great experience. They picked up my chair and thoroughly discussed what they would be doing to…read moremake my chair look like new. Pricing is fair and reasonable. Excellent company to work with !