Charles was the utmost in professionalism. My home has 25yo carpets that have seen better days. I…read morehad very low expectations on the outcome and Charles used his expertise to give me what I needed. One room was so soiled, he recommended that the carpet be replaced and he didn't charge me for it. I appreciate the clear communication and trustworthiness of his business practices. I'd definitely recommend Charles in the future.

I needed light colored dining room chairs that had become dingy and a few rugs cleaned, but I was…read moreneeding to be careful because most of the chairs were a performance crypton fabric with special instructions that only water could be used to clean and it couldn't be too hot. The owner went above and beyond to understand the cleaning code, get the best products to use, and forming the best strategy to balance risk management but improving the state of the chairs. I understood he couldn't guarantee results, but felt that he worked hard and long to ensure the best outcome possible. In the end, we did see a big improvement in the chairs, and while they don't look brand new, it's much better. Communication was also easy throughout the process, and price was very reasonable after I checked with other companies as well. I'd recommend and use him again.

I was in the market to have my outdoor stone tiles deep cleaned -- no matter how much I mopped,…read morethey always looked dirty. That's when I came across The Carpet Alchemist. Tevin Freese, the founder and CEO, personally reached out to me about the project, and I'm so glad he did. We had originally scheduled a time between 12:30-1:00 PM, but Tevin proactively called to see if he could come earlier. I couldn't be there in person right away, but I explained the job over the phone, and he and his assistant got started without missing a beat. After about an hour of work, Tevin noticed a haziness still lingering on the tiles and told me he wasn't satisfied with the results yet. He offered to run to Home Depot to get additional supplies, including an impregnating sealer specifically for natural stone -- something I hadn't even considered. His commitment to doing the job right was clear. By 2 PM, the difference was night and day. The tiles looked clean -- not just on the surface, but deep into the stone. I paid via Venmo, and the team wrapped up professionally. I highly recommend Tevin and The Carpet Alchemist for anyone needing tile cleaning -- especially if you have natural stone that needs specialized care. The knowledge, honesty, and attention to detail were top-notch.

They cleaned my two big area rugs it came out really good. Good communication. I would hire them…read moreagain.

This is my 2nd time using them. They are incredible. I receive the best services from them. If you…read morewant your carpet to be clean your house to smell.Well, the service to be great.This is the company to go with. Datwone is the best. Love this young man

As many people know, I am hugely involved in the animal rescue community. I foster & rescue animals…read more&I have done so for years. Therefore, if you have animals in your home, & want to keep your home clean & smelling nice, you know, like I do, the importance of using a reputable carpet cleaning company who values their customers. Never in a million years did I think that Upfront Home Service would do me dirty like this after all of our years of working together but I guess that's what happens when a company gets GREEDY. They forget that it is their long time customers who helped them to succeed. Recently, we scheduled a move out carpet cleaning with a few patch repairs. At first, I thought everything was going great until I saw the one patch job. We brought it to the technicians attention & he said that was the absolute best patch that could be done. I didn't agree but waited until it dried. After he left, I went upstairs and noticed that the scent that is usually very pleasant after carpet cleaning was not there but instead the stench of dirty water was present & extremely strong.This was not the norm in past jobs with them so I immediately knew something was not right. I called the office & asked them to send someone over right away to see the job that was done and to smell the odor. I thought Rachel was going to send over a supervisor to check things out the next day but all that came over was a regular technician with a can of deodorizer to mask the odor. I thought they would have redid carpet & fixed the patch but that was not the case. Mind you, my circumstances have never changed during the 9 years I have used Upfront Home Services I have always had animals, & yes, animals have accidents. There was no more or less than the norm. After they cleaned my carpet, the carpet smelt great each time, so they cannot say it was my fault or point fingers. If they had only come out to see for themselves what I was referring to after I asked them to, they would have seen & smelt what I was talking about but they chose not to. A few days after this took place, & after I had a few moments to myself after moving State to State, I wrote an email to the owner, Joseph Pais expressing my concern & instead of reaching out to me personally, he had someone by the name of Daniel Guida call on his behalf. He seemed nice at the time & said he would send someone over to fix. I explained to him that the second visit should have handled this & that we no longer had access to the home. We moved out. I told him we had spent almost $1000 on this work & the least they could do since they didn't fix any of it on second visit was to maybe refund us something. Maybe 15-20 percent of the cost since the job was not done right & no one thought it necessary to stop by next day to see what we were talking about. Well a week later, Daniel did not call me back so I sent a follow up Text to him yesterday. I saw that he read my text but didn't feel he should be professional & reply. I then sent another email to the owner, this morning, & he had the nerve to offer me a refund of $50 & a $300 credit if we ever returned to Texas & needed carpet cleaning. We moved to Florida 2 weeks ago AND WHY DO I NEED TO WAIT TO RETURN TO GET A CREDIT? REFUND ME NOW. THE JOB STILL SUCKS!!!!! If Joseph or Daniel had come to the house, they would have witnessed first hand our complaints & the odor we had after they cleaned it along with the really bad patch job. If our 9 years of business means nothing to them & they insult me by offering me a $50 refund after spending almost $1000 on this past job, then they can keep it. Apparently, they need the money more than I do. Keep this in mind if you need to hire a company to clean your carpet, tile, etc. If my 9 years of business meant absolutely nothing to them, how do you think they will treat you or your home?

WOW! WOW! WOW! I wish I had some pictures to share of how my shower looked BEFORE, and NOW! Oh my…read moregoodness!!! I can't believe how great my shower looks!! The technician, Chris, rocked it!!! No more icky brown goop, no more soap scum on my tile, and no more stuff on my glass shower door! It literally looks like a new shower! When Julie quoted me the price, I had a little sticker shock. But decided it had to be done, and I'd read their reviews, which were good, so I sucked it up and said, "let's do it". Chris showed up on time. He was super fast! And the job was excellent! If you've got caulk and crap breaking up around your tile, and goopy stuff that just won't come off no matter how hard you clean, call these guys! Seriously! Worth every penny!!!!!

New owner and the quality has gone downhill dramatically. They went from a company I recommend to…read moreone I'm sorry to have worked with. If you need floors polished, they're fine, but I would recommend using anyone else for showers. The owner said everything was fine. I sent him photos and he sent the same person back. They couldn't do anything about mildew, so I cleaned the grout on the floor before they sealed it. Looks like they put black marks on the white tile on the walls while scrubbing, and they didn't clean the grout. Worst part, is it seems like they're trying to do a good job, but not able to achieve it. We we used them 6 years ago we were thrilled with the results, but stay away if you want tile and grout work.

On time, courteous, presented himself and his company very well, better job for fraction of amounts…read morefrom other companies I have used. Strongly recommend.

So grateful for Quick Nick! My husband and I had a bad…read moreexperience with buying couches off of FB Marketplace. They were brand new and beautiful, but the person we hired to help us move them ended up transporting them on top of greasy and dirty tools. Now my brand new, beautiful, WHITE couches were covered in dark smudges and stains. My husband began panic searching upholstery cleaning companies and came across Quick Nick because of their great reviews. They answered his call and got us scheduled immediately. John came to the rescue! He called 15 minutes before he was set to arrive to let us know he was on the way and he even respected my "no knocking working from home" sign. He was so friendly, professional, and truly quick! I expected the service to take a lot longer than it did. He did an incredible job and my couches are right back to looking brand new! If I ever needed this service again, I wouldn't hesitate to call. I anticipate using them for carpet & tile cleaning in the future.

Called on Sir Grout for resurfacing, polishing and sealing. The company offered free estimates with…read morea consultation that took approximately 30 minutes. Scheduling the work took a little longer than expected but I assumed they are busy. The technician that completed the job was very meticulous in preparation to ensure that no cabinets or appliances were damaged. I was impressed with the final product and would recommend their service but the cost may give you pause.

Jose recently regrouted and sealed our custom shower area, including the curved glass block wall…read more He did an amazing job. It looks better than it did originally. The biggest surprise is that he cleaned up all the fine dust afterwards. The job was superior and we would not hesitate to recommend Jose with Sir Grout to anyone that needs any regrouting and sealing application. We wish he had done this when we first redid the shower. Could not be more pleased.

Doug did a great job cleaning my porcelain tile. He explained the process, I'm very pleased will…read moredefinitely use him again.

Cleaned all of my tiles. Felt it was a little expensive - Clean buff and reseal the grout. Great…read morework but i wish it was cheaper.

We had Pedro come in for sealing a walk in shower and caulking two bathtubs and associated shower…read morewalls. He is a very pleasant guy and did some things well (sealing the walls of our walk in shower). However, the quality control on the two baths/showers was poor. His mom was having issues, and perhaps he was in a hurry. But we shortly began to notice a lot of overpainting. And, now, a couple of months later, as we began to scrape the overpainting off the shower wall tiles with plastic cards, we noticed even more overpainting and a number of grout lines that had major portions with no sealer and a bunch of smaller areas that had gaps. We used leftover sealer to fill in all the gaps he missed. Also, the caulking around the tubs was, simply put, sloppy. Maybe it was due to his having to travel to see his mom in El Paso. Nevertheless, my recommendation for anyone who uses him is to do your own careful quality control checks while he's there. This is not meant to 'dis' him, but to help him succeed.

We were having mold related issues in our master bath given that it was improperly installed and…read moresealed. We thankfully found Group Medic of South Austin and Pedro - who helped us through the process. I can't say enough nice things about Pedro. He truly went above and beyond to repair, regrout and reseal the entire bathroom. He was very knowledgeable, professional and such a nice person. We are very happy with the work they did. We highly recommend Grout Medic of South Austin. Thank you Pedro!

Lulu's Cleaning Service was recommended to us, by a friend who's been a VERY happy client of Lulu's…read morefor a long time; since we hadn't been able to get to very much of the typical Spring Cleaning Items, for awhile now, we opted for The Deep Cleaning Service and They did a really great job not to mention being extremely easy to both work and communicate with. They were on time, ready to get to work and got the job done in a very reasonable amount of time. They ALSO squeezed us in to their, already super full schedule, in order to accommodate my deadline! We are going to get on their schedule for Routine Cleanings on a regular basis. The Deep Cleaning Service Charge was a bit on the high side, to us anyway, but like They say you get what you pay for so no regrets here‼ I highly recommend Lulu's Cleaning Service‼

We tried LuLu's cleaning service for the first time. They are very responsive and professional…read more Stayed in contact until date of service. The cleaning was 5 stars. They got every nook and cranny I searched. I came home before they were finished and they asked me to inspect to make sure I was happy. I'm very happy the service and recommend. They only service the Katy area but were willing to take me on in spring branch because I was a referral. Thanks!

They did a great job. We were very pleased with their services. I will hire them again for sure.read more

I needed to get my carpet cleaned last weekend. I used Yelp's contractor function from my…read moresmartphone, Two out of 5 carpet cleaners responded. Ryan at Busy Bee responded so quick before I got a chance to do research on the selected vendors. Just took a few sentences, I began to like his personality and direct answers. It appeared as what the website and other reviewers said. I quickly made a decision to hire this vendor. Ryan and his crew arrived at the specific time, after 3 pm because of errands on a Saturday afternoon. Gave me the quote as described on the chat. They took care of the master bedroom and a small portion of tiled bathroom. He left me an instructions for drying time. I also asked about the cost for cleaning they walking closet in the master bedroom. I skipped this time because I used it to evacuate the furniture from master bedroom. Busy Bees Carpet Steamer is based in Cypress area. My house is south end on the map. They are so nice. I'm going to treat them for lunch at Chinatown next time I use the service again.