Highly recommend! We had a cracked bottom window on our double hung. I reached out and got a…read moreresponse within an hour, scheduled for next day, arrived on time, took the old window out and told me he'd have it back to me in two days and boarded up our window. He delivered and reinstalled our repaired window for an amazing price! Overall the total time it took to remove and then reinstall was less than 20 minutes. I highly recommend this company for window repair!

My son locked us out of our house and didn't know how to open the locks so the fire department had…read moreto come out and bust the window since he's a minor. Rapid glass and Emergency responded asap. Came out the next day after providing the quote and completed the job in under an hour. I was worried we would have to replace the entire window as it's the original 1941 windows but I didn't thankfully. I will definitely use them again, thanks!

Company told me price would be &100 to repair of my window, after I sent company video of window…read more When workers arrived at my home they said window was oversized, bigger than 30 x 36 and that increased price to $225. No complaint about work, my complaint is about significant increase in price.

Quality finished product. Ability to get to the job same day requested…read more Marcus is in my contacts to stay. Arrived when he said he would. Provided an outstanding finished product, replaced a cracked window in my home. All achieved in less than an hour. Truly a "go to guy" when you need one.

The experience was nothing short of a nightmare. The technician arrived in the last 30 minutes of a…read more5-hour window, completely unprepared--no ladder for a job requiring installations 10 feet high. He claimed the pergola was not level, though the manufacturer confirmed it was within tolerance. Despite spending just 9 minutes at my home, no work was done, and worse, I was charged in full. Follow-up communication was abysmal, with my case being confused with another customer's and no effort to resolve the issue. This level of unprofessionalism and dishonesty is shocking. From previous reviews, it is apparent that this company likes to make follow up comments blaming customers, I don't think this review will be any different. Avoid at all costs!

damaged my property, damaged the parts, told me I'd have to pay manufacturer for the parts and pay…read moreextra for them to come back to restart the job. left parts all over because they destroyed the box.

C&S Glass repaired a broken double pane window in our bedroom. They provided a free estimate first…read moreafter visiting our home and we decided to proceed because the price was fair. At the time of the deposit, the employee advised that they would order the part and update me via phone once it arrived, so I could schedule the appointment for the repair. I waited for a call back regarding the replacement part and followed up after the 14 days, since I did not hear back first and the receptionist was able to schedule the repair for the next business day. They were able to get everything repaired in under an hour! The process (from estimate to replacement) took about 3 weeks total, give or take. Overall, I recommend them for repairing your broken window! Many of the other places wanted us to purchase a new window, and this was not necessary.

There is nothing fast, efficient, or friendly about the service my mother in law received at our…read morehouse. They were late to the estimate, and when he did finally show up he was incredibly unfriendly. After 5 days, they eventually called back to give the prices and she decided to go ahead with it. It took awhile for the glass for a simple, normal sized window to come in, but that part I have less complaints about. When install day came, they were due at 8:30am. It had been raining all night and wasn't due to stop any time soon, but only after they were over TWO HOURS late for the appointment did they finally call and say they don't do installs in the rain. I get the weather being an issue, but you can't call your clients until hours of their time waiting on you has passed? Time they are missing work to make the money to pay you? The second install appointment comes, and though they were due at 9am, didn't show up until mid afternoon without having called, by which time once again- there was a job to get to rather than continuing to wait. The -third- install appointment comes, and it was scheduled for 2pm. There were no calls yet again, and the worker didn't show up until 5pm. That's 3 more hours sitting and missing work again. On top of that, he showed up with an attitude from the word "hello" and remained sullen the entire time he was here. Maybe there are good, polite, and efficient people there, but that was not our experience in the slightest. Would not recommend nor ever use again.

Jeff and his crew delivered an amazing glass-enclosed shower as part of a whole-home renovation…read more Quality of workmanship was exceptional. Customer service brilliant. I'm a stickler for detail and was so happy they delivered such solid and beautiful work. There are MANY choices of glass and mirror companies in the ATL area and Smyrna Custom Glass really stands out as the best. I recommend them whenever I can!

This is one of the few services I have given five stars!…read more But Jeff Mann immediately responded to my cry for help. I was in a situation where I was holding up my sliding glass door because it had fallen off the railing at the top floor of my deck And I just tried and tried and couldn't get it back in. But somehow was able to put it back temporarily on the track. A technicians over the next day. Definitely my hero! Jim the technician Had adjusted the rollers and sprayed the tracks for easier sliding. I will definitely use them again for replacing my window panes in the coming months. I expect they will provide the same excellent service!

Warm and friendly service. Knowledgeable and informative. Looking forward to receiving my glass top…read moresoon.

My organization has worked with Dixie Glasshoppers for years. We love them. The quality is…read moreoutstanding. Kat and Jermaine are a pleasure to work with every time. I appreciate the craftsmanship. Our most recent order involved the need for several very large and/or odd-shaped glass pieces. They look beautiful in place. Their prices are reasonable. I highly recommend them! - Angela H.

UPDATE 12/8/25 The technician Titus, not only met my…read moreexpectations, but exceeded it! He was very professional genuinely interested in making sure he did everything he could to repair my steel door. He identified options and pros and cons of each option. He took the time to call me in his off work hours to discuss the problems I was having with my door and asked for pictures to make sure he brought the right equipment to repair the door. I would definitely use them again and if fact I am scheduled to have them fix another part that could not be fixed in the current visit and would be a more involved repair project. I am awaiting an estimate of this repair. I am glad that I gave them another chance to prove their expertise in this ares, because Titus's approach and experience definitely impressed me ! ---/ Update: I have heard from the owner Justin and he assigned someone to be out on this coming Monday to evaluate my problem with my door. Further updates to this review should follow after that service visit. -//// Take note that this is a temporary evaluation of this company until I hear back from Justin the owner. Before November 20 approximately 2 1/2 weeks ago, I requested a person to come out and repair my steel door on an outside storage unit. I specifically said I wanted it repaired and if not repairable, an estimate for replacement. I asked several times if there was a fee or service call for coming out Brie, the representative said there was no service fee and it would be as I understood: Come out look at it. See if it was repairable and if not repairable to give me an estimate for replacement door. I specified several times that it was a steel door and I wanted to repair the steel door. On the day the technician was to come out, he said that he only replaces with fiberglass doors because he prefers the quality over steel doors. He doesn't feel that steel doors were durable. I explained to him how many times I specified I had a steel door and wanted to Repair it and only do a replacement as the last resort. I also reminded him how long I've waited for this appointment and that clarification of my needs should've been done 2 1/2 weeks ago when I requested the appointment. Scott, the technician promptly offered to call the owner Justin. After colleague came back, he said that he did leave a message for Justin and his awaiting for him to call me back. Scott also announced that anyone coming out would be a $400 minimum repair service and replacement of the doors would be starting at $2500. I told him I didn't think it was worth it to have someone come out and put two longer bolts so proper adjustment of the door can be made . I also explained to him that which is my evaluation of what it needed to be repaired. But that is only my evaluation. I told him that that's why I'm hiring door company cause they supposedly are the experts and what is needed to repair it! This review may change depending on if the owner Justin calls me back and how they're going to resolve this miscommunication of what me the Customer needed versus what the company could offer. It was a total waste of time as of now

A truly bizarre experience…read more I called them in late March to set up an appointment to look at my back door, which consists of a screen door and fiberglass door that no longer close flush with the door frame. The technician, Titus, was great. He arrived on time and listened while I talked through my concerns. Then he went to work, and after a bit, confirmed what I suspected: Adjustments couldn't fix the issue because the frame itself had become warped. Since it was early in the day, he suggested that he could replace both doors the same day. I told him if the estimate was within my budget, I'd be fine with that plan. He took some pictures and returned to his vehicle to put together the estimate. When he came back, he told me that due to timing concerns, he wouldn't be able to install the doors today after all, and said he'd send the estimate later that day. I told him that wasn't a big deal since the door replacement isn't urgent. He then offered to replace the damaged weather stripping on the door frame before he left. Cool guy, listened, talked through my door options, no complaints. That was five days ago. I haven't heard from the company since. No estimate. No follow-up. No calls, no emails (I've checked my spam folder.) Just silence. Either my house is haunted and I don't know about it or their business is doing so well they don't need the money from a relatively small job like mine. Either way, I'll be looking for someone else to finish the job, I guess.

I've worked with this company twice before and the very first time my shower door was installed…read morejust fine. However, their Admin (female employee) quoted me one price and later overcharged my credit card.. I contacted her times and although she agreed to do so, she NEVER corrected the issue and even ignored my communication. It wasn't until I disputed the charge that I received an influx of calls from AAA Affordable Glass. The second time I worked with them and all seemed well. I contacted them back for an install with glass to my staircase; the guy's came by, performed measurements but never followed up for 4 months (November 2020.) I'm having some shower repairs made to my master bathroom and simp requested that they assist with temporarily removing the glass and also paying to have additional glass added, so that my Contractors could make the repairs and although I've spoken to the same rude/unprofessional lady that overcharged my card AND have sent and received messages from the guy Alex bc it's obvious he's reading my messages he fails to respond at all. I was even told that they would return my call (female Admin) and when I hadn't heard from them I called back ONLY to be sent immediately into voicemail. Unprofessional and rather confusing. I will not contact nor recommend them again.

Called 678-663-6727 and the women who took my call was very pleasant. She mentioned she could send…read morean estimator to measure our store front windows in Lawrenceville within the next day. Other local companies were quoting 2-3 weeks out for inspection.