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    RealTechs - Our Office in Montgomeryville

    RealTechs

    (1 review)

    I have a Gateway that decided it really wanted to piss me off and up and died on me about 1 1/2…read moreyears ago. I was so ticked, I decided to stuff it in a closet and bought a netbook (Asus Eee PC, pink, love it!). I'm trying to practice forgiveness and so decided to forgive that little electronic bastard. I retrieved it from the closet and decided to take it to the hospital (computer repair service for those readers who take things too literally). My first option was this little hut of a shop that, peering through the window on the day I happened by, stopped, and was relieved it was closed because it was dark and grimy and littered with papers and computers. I started having second thoughts about reviving my Gateway. In my mind, I pictured the owner who surely wore a ripped t-shirt stained with ink and a beard crusted with doughnut crumbs. I know so little about computers, and, given the public perception of computer technicians (lanky geeks who had posters of Pam Anderson on their walls and for them, WOW (World of Warcraft) is not a game; it's a lifestyle) - I was: A) Afraid I'd be ripped off and B) Afraid all my bikini pictures would be taken off my laptop and traded around the WOW world. So, I put the Gateway back in the closet (gentler this time) and decided I just wasn't ready. And then, serendipity. I happened to drive by a sign that said "Real Techs." It was close to my home and I thought I'd call - why not? I spoke with a courteous man over the phone and did not detect any WOW rifle sound effects in the background. I threw caution to the wind and drove the Gateway to a stone farm house off of 309 in Montgomeryville. As soon as I walked in, I was relieved. The office was bright and clean and uncluttered. The man I'd spoken to was dressed professionally but relaxed, reminding more of a highschool baseball coach than a computer geek. And his name was Asa. Given that I'm a fiction writer, I'm always on the lookout for cool names and instantly tucked that name in the mental notebook. Anyway. I left the Gateway with Asa and he called a few hours later. The motherboard was shot. It should be called the MotherFker Board. Now. Here is the thing. The AMAZING thing: Asa told me there was a Gateway available on eBay and Real Techs could transfer the insides of my computer into the used computer. My other option was rebuilding the motherboard which would be extremely costly. "How much would it cost for the labor to transfer the innards to the used computer?" I asked. "We'd do it for free." I almost dropped the bag of groceries I was carrying into the house. "Free?" "Yes, well, it would only take a few minutes to transfer it over, so it wouldn't be right to charge you." So. Let me get this straight: The office was clean and bright. Asa was professional and didn't have a beard covered with food crumbs, and now he was telling me he'd make the switch for free because it was the honest thing to do? Wow. And I don't mean World of WarCraft, I mean: In this day and age to find a business that values the customer over the customers money? WOW. I hope you have a problem free computer life and never have to meet Asa, but if your computer suddenly acts like a drunk that's just been cut off by the bartender, please, please, send a message to those big box stores, send a message to businesses that only care about your money, and send a message to Asa and those like him who value the customer and honesty, and take your computer to Real Techs.

    From the owner: Computer Technology Works - We work in all aspects of Information Technology. Nothing is too big…read moreand nothing is too small. From virus and other mal-ware removal to complete managed services for businesses. From computer repair and upgrades to website design and hosting.

    Savemore Computer Repair - Welcome! Give us a try.

    Savemore Computer Repair

    (15 reviews)

    I took my computer to Savemore and everything went perfect…read more The service communication is the best I've ever had. The aftercare warranty is also amazing. Please keep in mind this is a private business owned by one man. He is very kind and flexible. I received an over the phone diagnosis prior to entering his shop, albeit it was pretty simple (I needed a windows reinstall) He promised three day turnaround and it was true. He promised update calls and it was true. The value of the service was better than any corporation and the discounts he applies are very appreciative. If my computer becomes compromised or damaged I will always return to him.

    I spoke with Jim a week ago regarding my PC suffering from the Blue Screen of Death which is a…read moreWindows issue. He spent 15 minutes discussing possible causes, pricing and options - which was a pleasant surprise. Most places will simply tell you that they can fix any problem you have and just bring your PC to them. So after more research I was able to recover data from my PC much to my relief, even though it still doesn't boot up properly. I spoke with Jim again today and explained what I'd done. He advised me that my options were to either buy a new PC or spend $175 to reinstall Windows. Considering my PC is 9 years old, I'll opt to buy a new one. And the best part of the whole experience was that Jim actually gave me some advice on what to look for in a new PC. Even though I never had Jim fix my PC, I'm really glad that I spoke with him. He's a class act and I appreciate him taking time to help me even though he wasn't getting paid. Needless to say if I ever have PC issues in the future I'll call Jim.

    P C Warehouse - itservices - Updated June 2026

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