Contacted them online thru marketplace after seeing a vehicle I was interested in. Made an appointment to see said vehicle. When we got there , the first question was " what is your credit like?" huh? After informing the salesman that IF we were to purchase a car it would be a cash sale. Salesman asks " you have $50K in your pocket?" Disrespectful " salesmen doesn't realize I'm not interested in paying 20% financing. After 10 minutes of them trying to sell us another car , I finally ask " where is the car we made an appointment to see ?". Guess what ? it's not there. Bait and switch and its finest. My wife and I wanted to run out of that hell hole. Salesman says " we'll call you when it comes in ". Ya buddy. Like I'm coming back. Here's my number. 555-1234 Please think twice before going here. 1 star isnt low enough. Like many other reviewers here read more

Dealt with these guys twice. Both times didn't get the vehicle I wanted. I had an email from them saying they would get me the vehicle I wanted with a lower interest rate. I got a vehicle I didn't want with a higher interest rate. They said they would give me $1000 to make up the difference if I have the car for a year. I didn't get the $1000 and they played stupid when I asked for it. Now I don't want to deal with Paul and the group of liars he hires so I've ask frequently to be taken off the call list and since 2019 they haven't stopped calling. I've blocked their office number so they text me on their personal numbers. I've blocked those as well. Paul goes through employees like Elon Musk went through Twitter so I'm constantly getting harassed by these people. I wouldn't recommend even applying online to see of you can get a vehicle because it come with a lifetime of heartache. read more

i would recommend this company by far as they went the extra mile for me and didn't give up giving my situation and was able to pull through when no one else could if you need a car or truck I would try these guys first awesome to deal with thank you again read more

For the last month I have been trying to get the correct paperwork for Paul the owner. When my car was delivered I noticed that the price of the car was $5000.00 more then what I had agreed to. I phone Paul Singh to inquire about it, he told me that it was a mistake on the paperwork and that the $5000.00 extra was for the warranty. Also if I didn't use the warranty in the 2 years, that I would receive my $5000.00 back. He would send me the warranty by email and corrected paperwork, on Monday the 2nd of January. After waiting it give he time to correct his mistake and not hear back I emailed him about. We have gone back and forth for the last two weeks. He finally sent me a warranty that said I paid $0 for it. I have asked him to please send me the corrected paperwork. Today he told me to take him to small claim count. I have kept all the emails from him. Not once did he deny what he said about the warranty. He just doesn't want to give me a record of it so he can steal my $5000.00 please people don't let him do this to you. read more

this place is a jok, my son was okay with the first car and Paul kept telling him he could get a better truck, with the same payment as the first truck, so went ahead and got the truck and didn't get the paperwork and he added 40,000 on top of the original blue book price, and didn't receive the $5,000 cash back that was promise, this place is a scam, trying to find a good lawye, don't deal with them read more

Bought a truck from Paul in Late Feb.. they even delivered it.. Shortly after that we went away for 3 weeks, when we got back, my husband drove the truck 2 times.. second time the transmission quit on him.. My husband tried to reach out to the guy we were dealing with - funny he had left the company.. ( Gee I wonder why) I called and insisted I talk to Paul, but the reception would only give me his email. I asked my husband about warranty, he said they never offered it to him... so we reached out to the Finance guy and he admitted in a text message that he never offered the warranty as there was nothing wrong with the truck ( how convenient) We told Paul this and he accused us of being liars... We had no reason to lie to this guy... Told us right away to write a complaint to VSA..... Told me he would send copies of our paper work... the origionals.. Never got them.. Worst Company I've ever dealth with.. Paul is Rude and Cares nothing about his customers. Just the Money... How are people like this allowed to stay in operation??? So now we are out 7500.00.. Thanks alot Paul... Your a real peice of work. read more

i bought a car through this place. They told me that when they bought the car that they ran it through multiple tests including safety tests. I tried to exchange or return the car the next day when I quickly realized that there was so many problems wrong with the car that I had to get it towed back. Then they had suddenly very conveniently said that they changed the management and their employees and there was nothing they could do for me even though it said I had 7 days to exchange it. I had to go through a long and tedious process of goong through consumer rights and the BBB to get them to do something about it. They were forced to fix everything in the car which probably costed them more money than the car was even worth. They had a certain amount of time to comply or make agreement with me. So the head manager of all the branches got invol and promised he would fix everything, apologized for how I was treated and a really good trade in value for the car after 6 months or more. Now I payed over $16k for this car and only put on a few thousand km. the car only has about 80k, and they wanted to offer me $4020 for it and they are saying that is a great trade in value?! I may not know much about cars but I am no idiot. I know my car is worth way more than that! So after 6 month of driving it they want me to take a $12k loss. So what would my trade in value be if the guy didn't promise me a great trade in value? now I got these people calling me at work non stop trying to force me to buy another car from them when I told them no. They call me about as much as a debt collector would. Don't buy from these people. They are scam artists that will ruin your life. They were very rude to me, they will sell you a way overpriced broken car for the price as you would pay for a brand new car. If you don't have good credit, then just buy an old used car for $1000. It will probably last you longer than the cars that they sell. read more

I would leave a zero star if I could. This company is not one I would send my worst enemy to. Look up their BBB rating-- a new formal complaint will be coming soon. From the getgo they would not provide any information regarding the vehicle or loan they claimed to have secured for us. We repeatedly asked for info, and they repeatedly would not even answer the simplest of questions (do you have a van, etc), and we finally asked them to stop contacting us as we weren't interested in dealing with them. They then called us in excess of 9 times over the course of 48 hours as well as sending emails. After writing an honest poor review on google, we were contacted by the owner, a Paul Singh, who claimed to want us to take down our "nasty review," and said he would be happy to provide the info we had asked for. He said he had a van and two loans secured and would send us info. Hours later he emailed us urging us because someone else wanted the van. Again, we stated we wanted the info. Again, he provided ZERO info on the loan or car. When we said we weren't interested because he still wasn't being direct, he said we had "screwed up" our loan by shopping around (after telling them we didn't want to do business with them), and we repeated that we didn't wish to be contacted again because something was fishy. At this point, Paul become unprofessional and downright nasty, accusing us of making a "straw deal," whatever that is, and stating he would report us to all of the banks as doing something illegal. Forgive me if I'm wrong here, but spouses make vehicle purchase decisions together, right?! At this point we informed him he was to stop threatening and Contacting us, and that we would be filing formal complaints about his business practices. He again emailed, very unprofessionally, and I certainly hope that will be the end of it!! I do not know if anyone has had a real honest decent dealing with them, as he pestered us to take down our honest review, and he merely made matters worse afterwards by threatening and harassing us. Please. Find another place to get a car/loan. We did. read more

Paul and Ana of this company I will ever never forget when they to sell the vehicles to me they keep on calling every night even 8:30pm they so hard to get to the done deal with me, but after that I found out the car they sent to me is no jack equipment iwas lucky didn't have a flat tires on the road but the worst things is there was no way I can contact to them again and remember I didn't have even one piece of the papers work, what's a frustrated stay away from these two people Paul and Ana And pacific car loan if you don't want to get horrible crafty deal and a big headache! read more

This company pacific car loan is a shady company the sell dangerous vehicles.....stay away from this company and pioneer chrysler in mission they cant help you.....paul at pacific. Car loan is very shady doesnt help you and is out to scam you they need to be sued and reported to the bbb as i am doing. Go deal with anyone but not these two companys The car the sold me is a death trap it is a faulty car and the wont fix it or. Do anything to solve the problem i have had since they sold it to me read more

These people are by far the worst car loan place I've ever dealt with! They are liars and a total scam! They need to be more than just sued they need to be shut down and never allowed to do business again. You try to talk to either Paul or Anna regarding some sort of lie they told you while trying to rip you off and all of a sudden you can't reach them to save your life! But when they are doing everything they can to steal your money best believe the urgency to call them is serious! Total scam place stay away!! I wish I did! read more

I purchased a car from there a few years ago. It all went smoothly until I picked up my car and drove it back home, noticed as weird noise with the tires in the back end. Once I went over my paperwork again with a fine tooth comb, I noticed the selling dealership was not the place I went to buy my car. Once I did some research I realized this dealership was owner by another bigger one. I also noticed that the car I was sold was not the car I was told I was being sold. I am not one to complain but once I decided to talk to Paul about it, he totally made it ALLL better. He not only purchased new tires for my car and had them installed, he also installed a block heater and command start as the car I was told I was buying would've had this in it already. Paul went over and beyond to rectify this situation and I couldn't be happier with the purchase of my car. I now realize I could've saved a few at another dealership for the same car but I do not feel I was ripped off at all and my car is awesome.... I have had no problems with it except for the 2 different set of tires on it when it was purchased but they were replaced. I have recommended this place for the sole purpose that out of the 3 different dealerships I have dealt with when purchasing vehicles, this one was not shady at all for me. Yet my other 2 vehicles were brand new trucks purchased a big dealerships and those dealerships were shady. read more