The wife and I started to consider a bathroom remodel project along with kitchen cabinets and countertops and mosaic back splash a few weeks back when we finally decided to call Michael back out we needed to have a new more functional bathroom and kitchen. Michael came out and did our measurements and gave us what considered a very reasonable quote on the project as well as a short timeline and we ultimately decided to go with Pacific Carpet & Tile Plus. We spend an evening at Michael store doing the layout and design work and what we appreciated was the design sense and eye for color that Michael had. One thing that really impressed us was the quality of the team that Michael put together for the project. We've had construction projects done in the past and in comparison, the team from Pacific Carpet & Tile Plus is simply heads and tails above our prior experiences. Michael's crew came and got the entire project done from start to finish with in a month. I highly recommend this company and there professionalism they take pride in their work. It is a family owned business so they make sure that the customers are happy and satisfied before their crews leave and all there crews are really polite and respect full. Before I posted this review I saw a negative review against Michael witch is all falls information regarding that he is not licensed and believe me my wife looks up all that information prior to hiring a contractor and we do a deep background check to make sure we pick the right company here are some pictures of all the beautiful work that Pacific Carpet & Tile Plus have done for us. read more

Pacific Carpet & Tile Plus was recommended to us by a friend who purchased materials from them and said they were very competitive. As we were planning a total replacement of tile and carpet in our home, we went to several local businesses. Roy, Michael, Jessica were all very helpful in helping us find just the right flooring (SPC Vinyl Plank). We were quoted for material only as I was going to do the demo and install myself (1600 sf). After discussion with Roy regarding Pacific Carpet & Tile doing the total job (demo, install and new baseboards), we decided to trust them and offered them the job. We were not disappointed. It did take a couple days to get the material, however, it didn't set back the project completion date too much. Our installer (Mariano) was FANTASTIC! He's a true craftsman and does very meticulous work. He only expects the best from himself and is a diligent/hard worker as well as very personable. Michael was always available to take a phone call and was prompt in replying to text messages throughout the project whenever I had questions. Thank you Pacific Carpet & Tile for your services. (photos to come) read more

After shopping around we decided to stop in at Pacific Carpet & Tile Plus because they were highly recommended and confirmed that they were licensed bonded and insured. When we first walked into there show room we were amazed on how much selection they had to offer. We were interested on remodeling our entire home being that we just purchased a new home. Michael started off by showing us ideas of cabinets, countertops backsplash, flooring and tile for our showers. Once we made a choice on what we wanted he then put some numbers together for us and made sure we were happy with the package deal. We then scheduled our installation dates which Michael was able to give me a timeframe on what was going to get done first and made me a schedule for completion of each trade. After everything was completed in a timely manner me and my wife we're happy and satisfied with all the work they preformed. Michael made sure he did walk-throughs and for every part of the job that was completed he made sure we were happy and satisfied. I would highly recommend this company If you're looking for great customer service and quality work. read more

Me and my wife where in search of finding the right contractor to do our remodel at our home. After doing our due diligence and going online searching contractors on the state board license website and checking every company up in the high desert we were shocked to find out that there was so many companies that where not licensed. We contacted Pacific Carpet & Tile Plus witch was one of the companies that were licensed boded & insured. We requested a free in home estimate and once we discussed what we wanted done Michael gave us a really fair honest price to remodel our full kitchen with new cabinets, countertops and mosaic back splash. Michael brought over a good selection on samples for us to choice from even though my wife was indecisive Michael had a lot of patience. Our project got done at a timely manner and they were right on schedule and were really clean. We are so happy with our new kitchen remodel and would highly recommend this company thank you Michael for all your help. read more

These guys are super professionals. They are all about customer satisfaction and quality workmanship. Pay no attention to these 0 star ratings these LIARS have handed out. It became very clear to me as we were shopping for tile that these low scores are plants. One other competitor (big fat guy, like glutton fat, named Jeremy, I think) kept talking on and on about "yelp scores" and "make sure you check yelp when you decide." He just just kept hammering yelp. which leads me to believe he knew exactly that those negative reviews were there... Pacific tile are the REAL DEAL. We had our work done in June. They retiled our kitchen, our entryway, and our dining room. It's been over 6 mos and there are no mess ups, no cracks, nothing to complain about. They don't charge for demolition they charge for the job and that's it. They don't nickel and dime you to death. Roger and his team are people you can count on. We will be back for more work!!! Thanks guys!! read more

We purchased a new house that needed new flooring, lighting,etc. we found Pacific Carpet driving by and we're impressed with their products, warranties and price. Their flooring crew worked to our schedule, showing up on time, working quickly, all while having to work in the middle of painters, electrician, etc. it has been just over 10 days since starting, I have two rooms carpeted, and the rest of the 2,500 square feet has been tiled in wood grain tile, my kitchen and breakfast nook ceilings have had fluorescent lights replaced with cans, and my bathroom lights have been replaced with cans. All of the drywall for those installs has been completed, textured, and finished, and I am astonished at the professionalism of this company. Outstanding, from Roy in the shop, Michael, who followed up on a regular basis, Mariano, the flooring lead, and Reyes, the electrician. GREAT JOB, GREAT COMPANY! read more

I wanted to live with the flooring for a year before I left a review. I LOVE IT. Michael's crew also did our baseboards and honestly, I am impressed with the product and the install. This vinyl flooring is hardy and has taken a beating with two ninety pound dogs, kids and some careless adults;) Michael worked with us a bunch because we needed a specific price point and timeline and the product had to be good. When they installed the products there were a couple of places I found that needed some touch-ups, and Michael was quick to respond and touch those up. I've been happy ever since. He also worked with our painter on timing and coordinating, which was awesome. My freezer door was left open and started to defrost; NO WARPED WOOD. Easy to clean, not easy to scratch and the way it was installed was pretty close to perfect. Thank you Pacific (Michael)! read more

I don't know what kind of negative experiences the other customers had, but it doesn't come close to the professionalism and customer service I received. Which makes me wonder what company their talking about. Roger was polite, on time, and explained in detail all of the work that would be done and gave a fair price. He also maintained communication throughout the whole process. The tile work that was done on my downstairs floors, just shy of 1000 sq ft., was done on time and the results were outstanding. Armando and Mario's attention to detail and pride in what they do was hands-down the best. They were always on time, no complaining, just decent hard working people. I would highly recommend Pacific Carpet and Tile and already have. read more

Mike and his team were very professional, polite and extremely easy to deal with from start to finish. I was excited to have granite countertops installed in my home for the very first time. Raul did an EXCELLENT job installing my black granite tops. His attention to detail was equally matched by his hard work/work ethic! At times it felt like Raul treated my counter tops like they were his own when it came to laying out seams and making some complicated cuts/grinds. My kitchen looks brand new and we couldn't be happier with the end result. I'm looking forward to having Mike's crew install my flooring. This is an excellent company and they produce with great customer service. I will recommend them in the future. JoeCatalano read more

Pacific Carpet and Tile sent Michael to our home for design and pricing. He listened to what we wanted and gave ideas which made the project even better. As our project progressed, we uncovered pre-existing issues in our home like mold and water damage we were unaware of. Michael and his team not only found these issues but corrected them and delivered on everything they promised. Michael went above and beyond and addressed every issue in a timely manner giving us better then we could of imagined. His crew is professional and takes pride in their work product. We are very happy with the final product Pacific Carpet and Tile delivered. We highly recommend them for any home improvement projects, big or small. Thanks again, Rod read more

You know, I walked in this establishment after entering and leaving three prior really close to closing time: 6:00pm. Mike from Pacific Carpet and Tile observed my sample piece and told me I just missed the cut off time to have it delivered the next day. He looked/thought again and said. Hey...I think I can have this for you tomorrow around 1:00ish. HE WAS ABLE TO DELIVER! Not only that, it was a hard to find product. That night I realized I needed two more but wasn't concerned if it was exactly the same. He said it's best to match it and he had more where that came from. PHEW!! Life Saver! I was able to go pick it up within 2 hrs. Life is back on track!! Thanks Pacific Carpet and Tile Plus!!! read more

There are many many choices of companies that offer similar services. I visited several prior to making my decision. In the end, I was very pleased with going forward with this company. Roy was very knowledgeable on all of his products. He was very friendly, polite, and receptive to understanding all of our needs. His installer Marcos, arrived on time and was very friendly, knowledgeable, and courteous. He did an amazing job installing our new countertops exactly as we wanted. The entire experience from beginning to end was terrific. I highly recommend this company, and I will most definitely be using them again in the very near future for another project. I give them my highest recommendation. read more

I had a very difficult time picking out carpeting for a rental property and changed my mind numerous times. Michael, the rep that worked with me was always kind and understanding. He made me feel that my satisfaction was what was important and he never complained about my indecisiveness and having to come to my home numerous times. Additionally he always returned phone calls promptly and always called when he said he would which I find rare. In today's world customer service is so important. It's what makes me go to a business. I would highly recommend Pacific Carpet & Tile Plus. There selection is good at all price levels and the customer service from everyone is outstanding! read more

Pacific Carpet and Tile did a job for my in February of last year, and I wanted to wait a while to make sure that when I posted a review it was on not just the short term but also on how good the quality of the work and material is for the long term. All I can say is that I'm extremely pleased. We purchased a quality ceramic tile and we could not be more satisfied with the look and durability of our floor. I was worried about the corners of the house getting missed or cracking over time, but there has NOT been one crack at all. And we have 3 very active kids running and jumping around all day! Great price, beautiful work, and fantastic customer service. read more

We had Pacific Carpet and Tile replace our carpet and do our stairway and upper hall in wood. They did a fantastic job! Michael worked with us and our budget. He was great about calling to let us know when to expect the crew and the guys were fast and willing to help us move the larger items out of the way. I thought I knew which color carpet I intended on choosing but he offered to bring the samples to the house and so glad he did. Seeing the samples in our home completely changed my mind and I actually went a shade darker than I had selected at the store. I love the color. Entire house was carpeted in one day. The wood flooring took 2 days to complete. read more

A BIG Thank You to Pacific Tile for doing an excellent Job on my floors. They were great from the moment I made my first appointment to the completion of my floors. They showed up when promised. Ray the installer was on time everyday and was very neat and clean. This job was 940 sq ft of laminate so it was no small task. He worked non stop everyday he was here. I worked with Roger at Pacific Tile, he was very professional, knowledgeable and patient. Especially while I brought different samples back and forth. What I liked and appreciated was there was no high pressure sale tactics. I would defiantly use them again. Thanks Again, Gina read more

Stay away from this company and hire another contractor. I hired Michael in April 2019 to replace my carpet, fix a couple sheets of drywall and replace small garage door. Paid him over $6000 cash. Michael came in a couple weeks replaced door and part of drywall. Till this day Michael never returned to finish drywall, texture or carpet and kept putting me off. Now it's almost a year without carpet so I filed with his bond company where Michael submitted evidence he owes me money and still has not paid. So stay away from this company. Any one that wants proof, message me and I will show you all paperwork and pictures of his work. read more

Outstanding job! We are SO happy! We had laminate flooring installed and I have to say, it is perfect & absolutely beautiful! Our experience was fantastic at Pacific Carpet & Tile! Roger helped from beginning to end and was involved the entire time and always available if we had any questions and was so nice and explained everything in such detail. Once they started the job, Roger came back several times to check and make sure everything was going well and truly went above & beyond! The installer was wonderful and you could tell he was a pro and very experienced. We will be repeat customers! Thank you so much!! Kathy read more

Pacific Carpet and Tile did a great job! We had the entire house re-floored--laminate and tile. We upgraded our kitchen with granite counter top, mosaic backsplash, larger island, re-stained the cabinets, installed stainless steel appliances and recess LED lighting. A special thanks to Mike for being so helpful from start to finish, for all the extras you put in our home and for giving us a great deal with our home improvement project. We were so pleased with the materials we chose and the services we received. We recommend Pacific Carpet and Tile for all your flooring, tile, granite work and/or for home improvement. read more