Such slow service!!! Takes forever and TERRIBLE CUSTOMER SERVICE If I could give less than this I…read morewould. My experience at this bank was TERRIBLE. Mara was amazing she helped as much as she could and didn't everything she could she should be than manager of this place. I was verbally harassed by the security guard, talked down to and made fun of by him for my situation. Corbin the assistant manager was also extremely rude, and had TERRIBLE customer service he clearly did not want to help me the customer or care to even be for espy at the least. He came out didn't greet us didn't apologize and sternly said there's nothing he would do to help us. This branch is extremely inappropriate and I would never consider banking with chase again.

I've always been happy with the service at Chase in each city I've been in…read more I just wanted to post a short little review regarding my visit to this branch on 1/7/2022. I had an appt. so I could have a document notarized. The person my appt. was scheduled with was out of the office. The Branch Manager, Robert, came over and greeted me and explained that he would assist me. Totally awesome guy! Friendly, engaging, and made everything so easy! Thanks, Robert! I am so glad to have Chase as my bank!

I have banked with US bank for close to 10 years; When I moved to the area, this branch was the…read moreclosest for me. I must say, the staff in this branch have been nothing short of amazing. There was an issue when I was in So. CA and they went ABOVE AND BEYOND assisting me. I've been to several US Banks, and I am so happy THIS particular branch is my home branch. They've made me feel welcome and appreciated. Although staff has rotated, most remember my name, my circumstances and always give me with the best service I have ever received in my banking experience. THANK YOU US Bank, Albertson's team!!!

I have been a member of US Bank for over 20 years. Between myself, my wife, and my many children I…read morehave 12 bank account with this Bank. Recently they have had a huge staff turnover and they have changed their Bank policies to be very unfriendly to users. The new bank management is extremely inflexible and condescending. I asked the bank to put a check in to my account and make the funds available right away. I have more than enough money in my account in case the check would bounce. I have been putting the same check amount from the same people in my account for over 9 years. Other US Banks do this without complaint. Other US Banks, especially the one on Mohawk Boulevard goes out of their way to make me feel welcome, to greet me in a friendly way, and to help me with my fan mental needs. They have made this transaction for me several times. This branch in Albertsons in Thurston Oregon it's exactly the opposite of other u.s. Bank branches that I have done business with. They were inflexible, rude, and told me that I should take my banking business to the other branch that would help me instead of doing business with them. The new staff are inflexible, and value policies over people. I have done this exact transaction in for other u.s. Bank branches and never have trouble doing it. This Branch refuses to help me and again told me to take my banking business somewhere else. U.s. bank has changed over the years and not for the better.

I started working with Kelley at Banner Bank last year, and she helped me create a plan to purchase…read moremy first home. No question was ever too big, too small, or too annoying--she was always patient and supportive. When the time came, Kelley did her best to keep me in the loop and reassured me with, "this is all part of the process." She worked tirelessly to help me, and thanks to her dedication, I am now a proud first-time homeowner. Thank you, Kelley, for everything!

Hard pass on this place. Rates are not competitive and bad customer service. This acts like a big…read morebank, like Bank of America or Wells Fargo except the rates aren't as good. You can find a better bank with better rates easy. Staff is difficult to do business with as well. Find someplace else if you want your money taken care of

This place rocks!! Very attentive employees, always answers my questions, and Vicki is a top-notch…read moregal! She will handle all your banking needs! Love her!!! The whole crew is great! Cannot go wrong banking here.

True local bank, so much better service in all respects than any of the bigger banks. Can't…read morerecommend them highly enough, especially Jeannette - she has been so helpful so many times for our business. Just the best.

They did my grandmother's 2024 taxes. She paid them of course and wrote the check to pay the…read morefederal taxes and it was sent. Deep into 2025 we got notice that the taxes were never filed. Had to go back and sign them so they could get sent. Then she gets a letter from the state saying she hadn't paid the quarterly taxes and had $700 in penalties and interest. Liberty had forgotten to give her the form to have her fill out to pay them. So we say that's their fault they should have to pay. Owners is out of town. Don't hear back for weeks. Another letter from the state, more interest. Get a call that the owner is writing a check for the interest and will send it to her but they're going to notify the state that it was their mistake to get penalties waved. That was weeks ago, still no check has arrived and no idea if they've written the letter. Save yourself the hassle and the time talking to lawyers. This is ridiculous. Go somewhere else.

Tom and Cynthia are more than business owners. They treat their staff and clients like family. This…read morehas to be the number one feeling for trust when dealing with something so personal. I will ALWAYS recommend your LOCAL OREGON TAX EXPERTS at LIberty Tax over all others.

Very trustworthy and has great insight for long term financial planning. I feel very taken care of!read more

Go somewhere else. I REPEAT, GO SOMEWHERE ELSE…read more I can only think of two reviews that I have ever posted that have been negative. One was an extremely dirty sushi restaurant and another was a shady used car dealership. It's a bummer, but here in number three. I have been with Allstate since 1985 and with Rich Ruhl Insurance since he took over the Eugene office in the early 90's. For many years, I felt that I received good service. His staff has always been super friendly and it seemed like they tried to figure out ways to save me money. As time passed, my wife and I moved to Portland and accumulated a few additional rental properties along with the usual cars, boats, motorcycles, RV's, and at the same time always maintained an umbrella policy. I felt that the number of policies I carried with him helped a bit as to my level of service. However, in the past four or five years, I've started to sense that Rich and the folks in the office were not always telling me everything I needed to know or what else I could do to save a dollar or two. I also sensed that the office was growing rapidly causing them to rush and not pay attention to detail. It seemed like I had to keep asking more and more questions to get answers and I started to feel like I was not getting a complete answer. I come to find out that I wasn't. I have several examples, but two of the glaring ones are: 1) Insurance Scores: This one is HUGE. Each and EVERY TIME that I spoke to Rich or his staff, I would ask them if there is anything else that we can do to save a little. Almost always, the answer was "No, everything looks good." After speaking with two other Allstate agents in two different offices, I come to find out that Rich's office had not checked my insurance score in over 10 years. As someone who does not understand the nuances of insurance, I had no idea that this was something they should do nor did I understand its significant. With one click of a button (and a little processing time), my new Allstate agent lowered my car insurance by $344 a year. Let me repeat that, I SAVED $344 a year. That is huge in my book. I also found out that there is no harm/no foul when they re-check it. That is, even if your insurance score goes down it won't effect the rate. So essentially there is no reason not to periodically check it. But here is the real problem. When I mentioned this to Rich, he first stated, among other things, that updating these is just something he wouldn't normally think of doing. He actually said that several times during our conversation. Later in the day, after he realized that I had done my research and that he shouldn't have said that, he back paddled and shot me an email stating that not only is checking insurance scores one of the top three ways to save money but that his staff had mentioned it to me but I had refused to have it done. Wow. That blew me away. He tried to blame me, the client. Great example of good customer service. He had just admitted to me on the phone (which of course he will now deny) that re-checking the score is something "I wouldn't normally bring up." And in fact, he didn't during the many conversations I've had with him. And if you think about it, it makes no sense whatsoever. Why in the world would I or any client for that matter, if given all the facts, refuse to have a score updated if it would not harm them regardless of the result. His usual response that "everything looks fine" shows, at the very least, a complete lack of care for one of his first and oldest clients, and at the worst, seriously questionable insurance practices. Here is info on the importance of insurance scores. http://www.insurancescored.com/ 2) Homeowner/Rental Deductibles: Because of the insurance score issue, I started to do some online research I quickly discovered that, unless you are really cash strapped, most agents will recommend $1,000 home and rental deductible, not $500. This is because it is not recommended to make a claim for less than that amount. When I spoke to other agents with other companies, without exception, they all agreed. Rich had one of my properties at $1000 but had two other ones at $500. Now I suppose that you could say that this was my fault because I didn't notice the discrepancies. But even If I had, I wouldn't have understood that $500 was too low for me. Isn't that why we have agents . . . to notice these differences and then talk to their clients about them? Here is some info on deductibles and other ways to save money. https://publications.usa.gov/epublications/12ways/12ways.htm Bottom line, I saved approximately $411 a year by switching Allstate agents, not companies, BUT AGENTS. He just can't be trusted when it comes to making sure you're getting exactly what you need and at the best rates. If you'd like more detail, feel free to message me on FB with your phone number and I'll be happy to get back to you. John Poulson, Portland

Rich was awesome, was very helpful with my needs on getting flood insurance for my new house.read more

Looking for a dose of complete disrespect? Look no further! Try getting an explanation of their…read more'2 policy minimum'. It's absurd. I was welcomed at Progressive with open arms!

I've gone in many times before and they are always very respectful and friendly and we run through…read moremultiple companies to find the best auto quote for me!