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    Pacific Coastcom

    1.0 (1 review)
    Open 10:00 am - 6:00 pm

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    12 years ago

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    Rylan M.

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    iTalkBB

    iTalkBB

    (8 reviews)

    Before my parents always hang HK antenna for TV. After put the Chinese TV box, every night can…read morewatch TVB drama + news same as HK. Pretty handy, they are very happy for that.

    Beware of iTalkBB's deceptive practices! Our experience with them has been totally a nightmare…read more We initially signed up for a phone line with iTalkBB, and they gave us an unexpected TV set top box. Although we insisted that we don't need it at all, they claimed the TV set top box was a "discounted offer" to our phone line. We were also informed that if we can return the set top box within 30days, it would be 100% free of charge - no mention of any other cancellation policy. Following their instructions, we returned the set top box within two weeks, only to be met with a barrage of excuses when we brought the TV set top box back. They first said we have to confirm the cancellation with a back end team, so I called their customer service line and I was told I need to wait for a confirmation call - so I won't be able to return it that day. Later on, the front desk lady claimed the box was somehow bound to our phone line and is unable to be cancelled, despite their initial promise of a no-cost return within the specified timeframe. When we challenged their false advertising and wanted a resolution, the front desk lady suddenly started to use vulgar language and was very disrespectful. So lack of professionalism. WHAT A SCAM! This iTalkBB Crystal Mall branch operates with complete disgrace for honesty. SAVE YOURSELF THE HEADACHE AND AVOID DOING BUSINESS WITH THEM AT ALL COSTS!!!

    Connect Communicatons

    Connect Communicatons

    (2 reviews)

    Not happy with what happened…read more I approached this company once in the morning to ask about the rates for internet in Bellingham. The associate, allegedly the owner, showed up 13 minutes late. I know this because I arrived at 10:13p.m. on a Tuesday as he was opening greeted me non-chalantly at the door as he unlocked it. He gave me the basic information about the best deal for gaming and I told him, after giving a little bit of information, that I wanted to shop around. I cam back later in the afternoon and I was offered a $29.99 deal and I gave more personal information. But the more information I gave the more fees the associate was telling me during the process; there's a $15 self-connection fee and there was a $7 fee for something. Why wouldn't he disclose the information up front? I asked why is there a self-connection fee, the response the associate gave me was "it's for the ethernet and phone cable package you get to buy". When I replied I didn't want it, he said I could call Comcast and try to waive it, so I left him. I called Comcast and they informed me my connection was set up. I didn't sign any paperwork, give SSN, give authorization and I get to consume all the fees I originally didn't want. I don't know who pressed the Green button to give me internet connection but I got the first bill in the mail today. Now I am stuck with internet. I wouldn't go through this location nor this company CONNECT. I don't like the experience I received nor the bill I now have to pay. STAY AWAY FROM THIS LOCATION!

    We met with Kyle at Connect regarding purchasing a phone. Kyle is one of the few real live hero's…read moreI have had the pleasure to meet and he saved us hundreds of dollars on our phone and our Comcast account. Kyle was in charge of a IED removal platoon during the Iraq war. We were immediately impressed with Kyle and his professionalism and advice has greatly helped us several times in the last year.

    Pacific Coastcom - mobilephones - Updated August 2026

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