Kristen and Matt provided excellent service for our inspection for a home we were preparing to buy. We are buyers that do not currently live local and were not going to be present on island day of inspection. We conveyed our concerns to Kristen via email regarding items we wanted to be sure were inspected since we would not be present day of. She assured us the items of concern would be provided to Matt and that he would also be available for a phone call once he completed the inspection. Immediately after the inspection Matt called us and provided a very thorough summary of the inspection which was also followed by a 50 page report with photographs by end of day. Matts inspection allowed us to review our potential home purchase and ultimately decide if this home was the right choice for us. Thank you for a great inspection Kristen and Matt, we will call you again when the right home comes along. read more

Matt was: -very thorough -a pleasure to talk with -knowledgeable on all aspects of the inspection - read more

Matt Bunzel is a great inspector. He's been my "go-to" inspector for several years as a realtor. He does thorough, careful inspections, and is a good communicator, explaining the good the bad and the ugly that he finds. read more

We purchased a home a couple months ago and hired PCI to come out and do our home inspection. They were in and out in less than 3 hours. They did not go on the roof. We hey used a drone and attached some blurry images to our report. They missed a TON of things (we ended up hiring a second inspection company to come out and they are the ones who found what PCI missed). They never communicated in regards to going over what was in the inspection report. They sent me an email to view the report and before I could do so, I had to sign something stating they weren't liable for anything they missed as well as other stuff. Never have I ever had to sign so for so many disclaimers before buying my other three homes. Their report said they requested my presence at the inspection but that was NEVER communicated with me. I have a hard time leaving negative reviews of businesses. Truly, I do. But I am just so shocked by the negligence from this company that I really had to pause and think about creating this review. read more

Pacific Crest inspections - Attaching parts of the document I had to Electronically sign before they would release the inspection report to me. - Real Estate Services Near Me - Anacortes, Washington

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My wife and I have purchased 4 homes during our married life and several more independently. We have had home inspections performed on all of them. We both agree that Matt, of Pacific Crest Inspections is the best of the lot. Never have we experienced a more careful and thorough on-site inspection as well as a very thorough and quickly-delivered report for Buyer & Seller. Matt is a pleasure to deal with. He will invite you to accompany him during his process if you wish. His knowledge of construction techniques and materials is incredibly vast and he is happy to share his knowledge with you. All questions are gladly and patiently answered and he leaves you feeling that yours is the most important home he has ever reviewed. read more

We requested a home inspection in preparation for our builder's one year warranty period repairs. We chose Pacific Crest since they had performed our initial inspection prior to closing a year ago. Matt arrived on time as scheduled, which by the way they are very flexible with scheduling. He discussed what the inspection would entail and the approximate length of time. During the course of the inspection, Matt was always willing to answer any questions we had as well as provided advice. He is a very focused inspector and is extremely well versed in construction technology. He brought up possible issues that we weren't even aware or thinking of. A thorough "soft copy" report was provided immediately after the inspection. We are extemely satisfied with their service and feel the fee is competitive and well worth the expense. Joey & Pat Oak Harbor, WA read more

I recommend Pacific Crest Inspections to clients buying a home. Communication is great with scheduling and with the inspector Matt. He arrives on time and the inspection process is thorough and very informative. If there are any questions Matt answers in a way that was easy to understand! A verbal summary of findings is given at the end of the inspection and the extensive home inspection report is given in a timely manner. read more

Matt was very thorough when inspecting our (potentially) new property. He explained everything in terms we could understand. His written report was very thorough as well. read more

Matt did a great job explaining the inspection with me. He spent 2 hours on a condo inspection. He found several safety issues. I was very satisfied with the results. Money well spent! Celia G. read more

Pacific Crest missed some larger items, their owner Matt was rude, condescending, very defensive and my overall experience with this company was not good. Admittedly we bought this house remotely and relied too much on our inspection, and for the most part our inspection was alright but some medium/large issues with the house were left out. The two big things that were missed is the large unscreened gable vent that could be letting in wildlife and the fact that our the gable wall is only the exterior siding, which is unfortunate since there are large gaps and holes in the siding. I called and Pacific Crest put me in touch with the inspector Rick. He was a nice guy, he talked about solutions and reasons that he may have missed these items. He seemed moderately apologetic and generally surprised that he missed these items. I called Pacific Crest back to let them know I spoke with Rick and to let them know I just generally unhappy with the situation. I at this point was still being very friendly and nice, and did not really expect that they would do much to fix the situation; I did not ask for money, repair or restitution. The owner Matt was immediately put on the phone, who in a very corporate 'cover my butt' way wanted to make it clear that they were well outside their warranty and that this construction was something they did in the 70's and that he didn't think any of the issues were a big deal or even in need of fixing (has not seen any pictures). He was not apologetic, his general tone was condescending, he didn't come at it in any sort of customer service or compassionate way. Instead of acknowledging the error he was very defensive, he kept reciting that they weren't liable, that I should have noticed this sooner, that I didn't even know if I had bats or rodent activity and asking what I wanted and why I was even calling. He came off as someone that doesn't know how to run a business and someone that I wouldn't want to work with in the future. I am by far more unhappy with Matt the owner than I am with Rick the inspector who missed the stuff. I understand mistakes happen, but Matt's attitude is what's wrong with the world today. read more

Pacific Crest inspections - Gable vent is just a large open hole to attic, no screening. I wish this had been caught during our inspection. - Real Estate Services Near Me - Anacortes, Washington

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Best service ever! Matt just inspected a home I'm purchasing yesterday. He not only provided a 50 page detailed report in less than 24 hours, he walked me through all the critical issues answering all my questions. Now I can make a very informed purchase decision and not be blindsided later. Would highly recommend Pacific Crest Inspections. The whole team is very responsive and helpful. read more

Matt recently performed an inspection on a home my wife and i were considering purchasing. He came recommended by a realtor representing us and what a great choice it was! He was thorough, to the point, extremely knowledgeable and seemingly very honest. We would absolutely use his services again and highly recommend him. read more

Matt was readily available to answer questions. Very thorough report and good advices.

This was the most thorough inspection we have ever received in 35 years of house purchasing! Matt arrived before our set time, was completely prepared and expertly accomplished our inspection in 2.5 hours. My husband had the opportunity to ask questions, voice concerns, and he received honest and complete answers to his questions. Matt did not hesitate to explain any issues, and if an issue was not within the scope of his expertise, he explained that, as well. The written report was comprehensive and highlighted issues of concern. We feel we received great value for the price of the inspection. We would not hesitate to use Pacific Crest Inspections in the future and expect to recommend them to our acquaintances. read more

I cannot recommend Pacific Crest Inspections enough. Their attention to detail and depth of knowledge was impressive. Inspection reports were timely and detailed, which was much appreciated in our home buying process. read more

Matt was very accommodating, and tailored his services to my client's needs. He was thorough (from climbing on the roof to crawling under the house), put my client at ease, and made sure that all my client's questions were answered. I would recommend him without hesitation. read more

I have had two home inspections by Pacific Crest Inspection over two years. I was very pleased with the professionalism. Matt inspected my home and was very honest in his findings, showed me photos and explained the things that needed to be done in detail. The staff was also very friendly as well. I would highly recommend this company to anyone! Cindy Harris read more

I just bought a home, Matt from Pacific Crest Inspections inspected my home and prepared a great, detailed report about its viability. It was incredibly informative for determining if me and my girlfriend were buying the right home, he then spoke to us about some questions we had and gave us a lot of great pointers as to what to fix leading into the winter season to make sure the property stays in good shape. All in all, a great service. Thank you. read more

Rick inspected a home we are purchasing and did a very thorough job. He identified items that needed to be done, as well as things to consider for the future. Not only did the report have a lot of pictures, but included video of specific items with detailed descriptions of what he looks for. He also promptly answered some questions I had about the conditions. Very happy with the results, thank you! read more

Terrific service and very thorough. Our inspector, Keri, was very professional and after he finished h his inspection he walked me through showing me every item on the report that was of concern, even though most were minor in nature. Well worth the money for peace of mind when making a large investment. read more

Absolutely professional and thorough! Inspector is very knowledgable and will answer any question you may have!

Matt did a very thorough inspection. My buyer was thrilled to be able to follow him and take personal notes. Matt got the inspection report to us in a timely manner. My buyer comment afterwards that he enjoyed and learned a great deal about his new home from this inspector. read more

Rick and Matt have done several inspections for my client's over the years and always do an excellent job. The inspection reports are very thorough, informative and really well documented, always a great tool for new home buyers and sellers. Scheduling with Buni is easy and always pleasant, I highly recommend Pacific Crest inspections! read more

I've used Matt and Rick at Pacific Crest for several inspections now and the experience has always been a positive one. They always get me the report back the same day with detailed photos and are always willing to go over the report in person or on the phone. They do have a warranty but thankfully I've never had to use it. read more

Really had to rely on them as we are from out of town and hadn't even seen the house yet! Was impressed with the thoroughness of the inspection. read more

Matt did a very thorough home inspection for my clients and I really appreciate the fact that they did it on such short notice and found a way to squeeze us into their schedule. The report was thorough and documented all conditions well with pictures. I will recommend them to my future clients. read more

We hired Pacific Crest Inspection company to review an Anacortes home prior to purchase. Rick Bunzel was extremely thorough from attic to foundation-from stem to stern. Rick was very clear in his explanations of what was not up to par and what needed to be corrected. He also pointed out the life expectation of appliances and utility equipment, to help us plan a maintenance schedule. Rick also told us how to bring up some of the systems to current code compliance. He was efficient, professional and to top it off very congenial! P.S. All COVID boxes checked too! read more

We cannot say enough great things about our experience with Pacific Crest Inspections at our home in Anacortes! They were on time (a little early actually, even better!), very detailed in their work, and didn't mind explaining issues and what it would take to fix them. We learned so much and were able to follow along from room to room without them minding. The written report was thorough as well, and we were encouraged to reach out about any questions we might have, or if we needed local recommendations of who to call to fix things. We will definitely be recommending Pacific Crest Inspections to our friends and family! Of course it goes without saying we will be requesting them on our future properties as well. Thanks, Rick and Buni! -Jess & Rachel read more

I am in the middle of buying a house for the first time and was looking for inspection companies. Pacific Crest was the cheapest and they offered military discount! I had Rick come out to my house, he was right on time. He allowed me to walk with him and he explained everything he was looking at and his concerns. Any questions I asked, he answered. During the walk around he was very thorough on making sure he looks at everything within his capabilities. Now on to the paper side of things.. His write up was awesome! He wrote up everything with detail on what he saw, condition, concerns, etc. Along with his comments he provided pictures of what he was talking about, and in some pictures he used arrows to point to whatever he was talking about! It was very easy to read and to discuss what we should do with the information. Overall, it was an awesome and very easy (especially with it being my first house buying) experience. He set a high bar for my future expectations. I would always recommend to anyone buying a house to get with Pacific Crest Inspections! read more

Rick went above and beyond to provide great customer service to me in a time of need. I appreciated it so much and look forward to working with Rich in the future. read more

Recently had Rick conduct an inspection on a home we were purchasing. Clear, concise report that was easy to follow. He answered all of our many questions, and followed up a week or so later to see if anything additional needed answering. Very very please to reccomend this company! read more

We had our home inspection done by Matt. He was friendly, knowledgeable, and patient. As first time homebuyers, we weren't always sure what was important now or what could wait -- he answered every question professionally and gave great advice on how to fix some small issues at home. The report was thorough and unintimidating. The Home Binder we received afterwards with a maintenance schedule was much appreciated. Would definitely recommend this family owned business. read more

Pacific crest home inspections does such a thorough and professional job inspecting homes in Skagit, Island counties and the San Juan islands! I highly recommend hiring them for your next home inspection! read more

Pacific Crest inspections - Real Estate Services Near Me - Anacortes, Washington

Matt was very professional, thorough, friendly and accessible. He answered all of my questions, and helped me to feel like I know everything I need to know about my new home purchase. read more

Rick did an amazing job on our recent Home inspection! Extremely professional, extremely knowledgeable and very nice guy! I felt he did a complete and accurate inspection of our new home and he even gives you a 90 day warranty! Can't go wrong there! We will use and recommend Pacific Crest Inspections!! Thanks Rick! read more

Rick, Buni and Matt are a great team, and I am always pleased when my clients choose them as their inspectors. Very professional service and always friendly and thorough. read more

We used Pacific Crest for our inspection when buying our first home and we had a great experience. Andrew was super friendly and professional, and he explained everything to us very clearly (and patiently). The report that they provide at the end is thorough but also very user friendly which made it super easy to find specific things. I would highly recommend them for your home inspection needs. read more

The first year that I was in the house that I bought, that was inspected by this company, I had spent $20,000 to repair the things that they missed. read more

During a follow up inspection there was a communication mix up, and he missed something during what was supposed to be a re-inspection. It happens, we are all human. But since it was found after closing he didn't take care of it and sent us to his warranty company who ultimately didn't pay (21 hours of wasted time). When asked to take care of the less than $350 bill for repairs. He said he couldn't do that but did finally agree to pay almost half towards it. Buyer beware and be careful. read more

We've used Pacific Crest for three inspections over the last couple years. Rick B is professional and real easy to work with. He also makes sure to allow for time for questions and provides timely reports. I recommend this business. read more