Always friendly there. I like the assortment of items and the staff is helpful. I was just there…read moretoday and a worker there showed me where I need to go and I got what I needed

Staff madame wait exceedingly long time while I had called 2 times for assistance. Then was next…read moreup and someone walked in front and they waited on them. Paid for 20% and now cannot get waited on or treated respectfully here.

We bought a leather couch set and when it was delivered the loveseat had a defect. They brought…read moreanother and the second one had a defect in the leather as well. They brought another one that finally was defect free but the delivery drivers damaged our front door removing the old one with the defect. We filed a claim, and sent Ashley the quotes they needed for repair so they could pay to repair the damage their driver caused. It has been over two weeks with no updates after the quotes were sent with two emails requesting an update and one phone call. I called today and was on hold for over an hour with multiple people, finally get a supervisor who said they were connecting me to a supervisor in their damage claim department, Gina, and was transferred to her line. The phone rang, went to voicemail, and then hung up. This is ridiculous.

The worst option for buying furniture. They make you pay for warranties they don't honor, waste…read moreyour time and money, customer service is the worst, and they always deliver everything scratched and with defects. DO NOT BUY ABSOLUTELY ANYTHING.

I came in today with my boyfriend to get a mattress for a big move out to Arizona. I was really…read moreimpressed with the prices and selection at this store. Melissa walked us through the entire process and was always very mindful of our budget. We really appreciated how hard she worked to make sure we were happy with our purchase. After we decided on a bed Melissa was able to coordinate a delivery in Arizona on the same day we would be driving out! This saved us a ton of time and stress! Overall, we had a great experience here!

POOREST excuse for customer service. I went in to purchase a Purple pillow and had my credit card…read morein hand when a lady walked in after me and said she wanted three of the same pillows. Joe S.. the manager, sold his remaining three to her and left me standing there with my card in my hand. The worst part is he had just finished telling me the pillows were on back order and were out of stock before the other woman walked in. He lied to my face. What Joe doesn't know is that when he rang me up I was going to pay $7000.00 cash for a mattress and base in addition to my pillow. He works on commission. BIG MISTAKE!

Purchased three pieces from this location. A fully loaded leather recliner (heat, massage, power…read morerecliner, separate power head rest to adjust as needed.). Today we received our sofa and love seat. It is beautiful and so comfortable. Delivery guys were on time, arriving during allotted window and calling when 30 minutes out. They laid down blankets to wife their feet as it was damp from the rain. Moved furniture around as needed, very polite and were sure to ask if they needed to make any adjustments and wanted to be sure I was happy with the placement of pieces. Will definitely return for more purchases in the future.

The only place I go for furniture! Nobody beats Bob!…read more affordable, beautiful items. The manager there is awesome! Salesman Micheal was a cool dude. And they don't push sales, they let you browse and make your decision help you make the best choice that fits your needs.,affordable and payment Options are fast and easy to get approved. They have the most beautiful furniture. I've been a customer there for at least the past 10 years!! Will continue to shop at Bob Mills!

Very pleased with service and product. Salespeople were helpful but not pushy and worked to ensure…read morewe had great value for our money.

Salesman was terrific and really new the products he was selling. Will definitely get my next…read moremattress purchase At Mattress Firm!! If your looking to buy a new mattress make sure you check out Mattress Firm first!!

Just moved to Midland and it's like starting again. First of all, I will have to say I was…read moreincredibly impressed with the selection. Tons of nice furniture!! There are no pushy sales people breathing down your neck. The selections are amazing. My wife always seems to find the best deals and the store was full of them. Jennifer, one of the owners just happened to be our sales associate. She is very good at what she does! Knowledgeable, and quick to share important information about the products. When the furniture was delivered we were stunned by the professionalism the movers showed. They were incredibly polite and were able to set up everything exactly the way we needed everything to go. So kudos out to Jennifer, Rodney and Kyle for their amazing hard work ethic. I recommend this store highly!!!

We had to buy a bed ASAP when we moved here in January and no place in town had mattresses in…read morestock. This store was well stocked and we ended up buying a mattress and frame as well as a chair. Our sales rep gave us sheets and a mattress protector. The owner hires young adults recovering from serious addiction, giving them a second chance in life. I loved hearing their personal stories and the pride they have in their jobs and new lives showed. Great business to support.

I just wanted to share how happy we are with our new living room furniture from Rooms To Go!…read moreEverything looks absolutely beautiful in our home--better than we even imagined. A huge thank you to Stephany for her outstanding help, patience, and knowledge throughout the whole process. She took the time to answer all our questions and made sure we were completely comfortable with our choices. It's rare to find someone who genuinely cares about the customer experience the way she does. Because of Stephany's professionalism and kindness, we'll definitely be coming back soon to purchase more furniture. Thank you again for making this such a great experience!

COURTNEY is going to be your go-to when you show up to RoomsToGo…read more 1. She's super knowledgeable about everything 2. There's not a bone of attitude in that girls body. She's always SO helpful, kind and willing to explain anything you might have questions on 3. She made sure she showed us MULTIPLE options in our budget We've had our couch for about a year now & we're excited to go see her for some new pieces soon! Thank you for your help in store when we had no idea what we even wanted!!!

We have had our bed for 24 days & so far we are loving it!!! Our sleep has improved greatly & we…read morehave so much more energy and do not have the desire for afternoon naps! The staff at the store were exceptional!

If your delivery/truck driver is going to be rude to people, you might want to tell him to take his…read morework shirt off first.

The employees working on June 3, 2025, are what made this a 5-star…read more Otherwise, running out of certain scents in the foam soaps was a bummer. My mom gifted me some items from the Sweetest Song collection. It smells amazing! So my daughters and I restocked on the foam soaps that we all like. For my (I think) birthday rewards, I opted for the Sweetest Song moisturizing body wash. It does its job! The refills are worth looking into. Maybe they'll be more scents in the near future. I'm a big fan of this large, clean shop. Extra thanks to the young lady who tried her hardest to find the scent my daughter wanted. It was appreciated.

I just want to say- I bought the foaming hand soaps online and used the in store option. I read…read moreonline how terrible this sale was around the nation- cancelled orders, long waits to pick up. I was very apprehensive about going to the mall to get my order. I was totally surprised as my experience was fantastic- not at all the negativity I read about. Employees were friendly and helpful. When I went to the desk to get my order there was no line and no wait. They quickly found my order and checked it to be sure it was correct. Great customer service! I decided to take advantage of the candle sale while I was there. Yay! Good job Bath and Body Works- I know it gets crazy at the holidays but this team handled everything very well!

Bath & Body Works has the best foaming smell-good soaps…read more My daughters complain that their teachers do not allot enough time for their 25+ student classrooms to wash their hands before lunch and snack times. So the hand sanitizers here are also perfect. This store was clean and organized on Good Friday 2024. The employees here were all super friendly and helpful. I'm a fan.

Absolutely love this place, the smell and the products. Friendly staff! I recommend it to…read moreeveryone! They even have men products. Amazing specials too!