The appliance tech started out ok, but he did not move the appliance from the wall. This is a…read moreclothes washer. Tech came out and stated he had bad news. He stated that the problem on this washer was the basin shocks were bad. He stated the parts were no longer available. His recommendation would be to replace the washer, and he had 2 for sale. His first lie was that parts were not available. PARTS WERE AVAILABLE...Internet search found MULTIPLE parts available. To include Amazon. I ordered the OEM parts, and should arrive today. I told the Tech that the issue was probably the shocks on the tub according to the troubleshooting manufacturers page (Samsung) The reason I called this company was I am not physically able to move the washer or anything having weight. Service did not meet basic needs of service call. Only solution was to replace washer less that 2 years old with parts that were easily available. Not happy with service, and feel I was taken advantage of.

Arrived fast and did everything super fast and professional. A+ service. Can highly recommend.read more

I went in late last night to get some parts to fix a water leak and Devin helped me find everything…read moreI needed in a quick helpful manner. If you ever need a fellow that's quick and respectful he's the man!

This place was filthy !!! I've never seen Home Depot so ran down ! There was empty drink containers…read morestashed on shelves , horribly dirty floors , the place was just a mess ! Their displays were filthy and scuffed . I've never seen Home Depot in this shape :/ No thank you ! Maybe a store improvement would entice home improvement, until then , Lowe's it is !

Great service. We received same day service on a busted refrigerator. The receptionist was…read moreprofessional and prompt. Definitely recommend

Very disappointed in the service and would not recommend. I initially called on Wednesday about my…read morefridge and freezer not cooling properly. They sent out a technician within a few hours of the call. The technician fixed a leak and refilled the Freon, I spoke with Juan that explained the cost and told me this would fix it for a year, maybe more, all in all $550 repair. The next morning I noticed ice packs in my freezer were not frozen. I called the office again to let them know and they assured me the technician would call me right back and they would be back out that day. By Friday I had not received a phone call and no one had been out so I called again they assured me the technician would call and they would be out that day. Juan called a few hours later apologized and explained my compressor would need to be replaced for $1300 but they would deduct the cost I had already spent. I asked if they had any used refrigerators there they had already done this with and he said yes they are $1800. He told me he could be by between 1-2pm that day, never showed up or called. We lost everything in our fridge and freezer over the holiday weekend.

Jerry , the owner, is not professional or honest. He took my money and ran. He gave me two…read moredifferent diagnostics for my Samsung Refrigerator within 3 days. I paid him $100 literally for 8 minutes. He didn't even do a full observation on my refrigerator. Just stood in my kitchen without even pulling my refrigerator out and observing what is wrong. Refused to give me my money back as well. Also not Samsung Certified so don't waste your time.

From the owner: We are here to service the Midland/Odessa area for all you major appliance repair needs. With over…read more40 years experience our technicians will be able to give you fast and friendly service in your home. Please feel free to text 432-352-0273 with any questions and faster response. Thank you

I got in a bind and had no debit card or vehicle for 2 months so I missed 2 payments and they came…read moreand got my stuff....wouldn't even give me opportunity to pay it up current. That's working with the customer right? When all my payments were made on Time besides those two.

David was excellent and fixed my Roper washing machine! Great communication, transparent, and…read morefriendly. They were able to get me on their schedule in less than 48 hours for a diagnostic service. I will be using them again if needed!

Never again! I had a roller go out on my clothes dryer and the technician they sent me was rude,…read morejust for a start! I was told that the issue with the dryer was fixed and charged accordingly. Months later, I had the same issue. I called someone else to come because of the rude treatment from Mr. Appliance. As it turns out, the first issue wasn't actually fixed. The first roller was simply removed, not replaced, so I was charged for somebody to treat me shabbily and take my dryer apart. I will never use this business again! Ever!

I don't have a loyalty to Lowe's vs. Home Depot... I'll go to either but unfortunately, both are…read morepretty lacking here in Midland. I've been to this Lowe's a few times and it's usually the same experience... I'll be passed by numerous employees and not a one acknowledges me, asks if I need help finding anything, says "Hi", etc. Nothing. I mean, these stores are HUGE... sometimes I'll wander around for an absurd amount of time trying to find something and in the meantime, not even see and employee to even ASK where the product would be. But then there's when you ask someone a question... I haven't felt the response was confident. Like, when you issue a response and it has a "questionable tone/pitch" it doesn't make me feel like you KNOW what you're talking about. Then there comes my most recent trip here, I came with a list of items needed and they were out of many of them which was totally disappointing and resulted in me having to make another stop at Home Depot to get the rest (Ugh. Annoying). No surprise, the trip prior I came for a miter saw. The $99 one (on sale from $139) was out of stock so I ordered it online and had "in store pick up". I got the email saying it was in so I headed to Lowe's and went to the pick up desk. I was kind of surprised that my item wasn't in the pick up area (which would make sense). Instead, the lady had to go in the back (which felt like an eternity since I had 3 kids ages 2, 3 and 5 with me). End of story, I got my saw but MAN! That was quite the wait. In addition to the store experience, we had a guy from Lowe's come out and give us an estimate for replacing our windows. He was really nice and we appreciated that he would periodically call back and ask if we made our decision. (Neither of the 2 other companies who gave us estimates called to see if we made our decision.) We've since decided to hold off on the $10,000 project for now.

The worst ever!!! Midland Lowe's really needs to do something about the hiring young people who…read moredon't wanna work and do their job the right way. Got texted my order was ready, waited outside for 30 minutes, then went inside and had to wait another whole hour and kept getting told my order was coming out over and over, tried to speak to a manager but everytime there never available. I live in a whole different town and came to pick up and order and couldn't even do that. Really bad customer service

Tommy has repaired my washing machine! He installed a new in cabinet microwave yesterday. He is…read morevery nice to work with and super efficient. I will call him any time I have an appliance problem

This company is top notch and knows their stuff. Fixed my stovetop in no time. I couldn't recommend…read morethem enough. Honest and reliable! If you need an appliance repaired, then give them a call.

"Would you like to buy the 2 year extended warranty with that"?…read more "Would you like to buy the 1 year service plan with that"? Holy crap!! I always ask the clerk at the checkout those two questions before he/she asks me. It's my polite way of saying "no". Other than that one little annoyance at the register, I really like this place. They always seem to have a good selection of Cd's - even the older ones. And as everyone knows, you can't walk more than two feet in any direction without one of the employees tackling you and asking if you need help finding anything. Does someone work on commission?? One thing you will never complain about in this place is that "the employees were just standing around".

We have been purchasing electronics and laptops from Best Buy Midland for years. Normally, the…read moresales staff is very good. Just bought an expensive Mac and was sold the Microsoft 365 subscription a week ago. I wasn't thinking, and my IT guys reminded me at the office that I already had this through One Drive for years. I went to return and the mid aged girl with long black hair came to assist the guy at customer service helping me. She told me she couldn't return it. Never offering any additional steps toward resolution. I leave and call the Best Buy Corp number. They immediately returned the subscription to my card. What she failed to tell me was that this store does not have the authority to return Microsoft subscribed products? Ridiculous. I don't know why she couldn't have just told me how to get a return myself, unless she was ignorant of the fact. So, don't let them tell you this isn't returnable! It makes you wonder if it is the Midland store employees the company does not trust, or is it everywhere? The subscription was under $100..... lol

I cannot brag on this place Enough the rehab center is amazing Their entire staff was always…read moreprofessional and made my grandma feel like she was at home