Paperwork and associate said it would be delivered Friday 12/16/16 8am-12 pm. Never got a confirmation call like I was told I would, called Thursday and was told it's on the truck ready to go. Waited all morning, called at 11:30 said they didn't even have it scheduled for delivery. Had to call back 3 times from being transferred/disconnected. Manager said it might be Saturday might be Monday but he'd call back and let me know. Called back at 5:30 when I still hadn't heard from him, was told it would be Monday morning. Monday morning is here still haven't heard anything, status online shows delivered and installation complete Friday. Just called and she said she didn't think it was there but would have to check in the back and would let me know. They are horrible, order from anywhere but here. read more