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    Pacific Property Management

    1.0 (2 reviews)

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    Property management

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    Sterling Properties - Happy Independence Day!

    Sterling Properties

    (13 reviews)

    As Executive Director of Manufactured Housing Communities of Washington, I have known and…read moreinteracted with Sterling Properties for over 15 years. They stand out among our over 500 members for their exceptional professionalism as demonstrated by their being selected to develop and conduct a comprehensive training program for our other members. Their high level of commitment to their clients has singled them out among management firms as evidenced by the consistently positive feedback I have received from their clients. They are known for not only excellent management of the physical property, but also for their ability to deal effectively with resident concerns. Their mastery of all state and federal regulations is an added bonus to any property owner. If you are searching for the Gold Standard, look no further. .

    "Sterling Properties Real Estate Services LLC assumed management of Lone Oak Trailer Court, Oak…read moreGrove, OR on June 1, 2026. Their introduction letter named the company but no individual property manager contact -- a potential violation of ORS 90.305. Multiple residents called Sterling repeatedly for weeks with no callbacks and no responses. When I called their Vancouver, WA office requesting our property manager's contact information, the receptionist refused to provide a last name and was shockingly rude. June & August rent statements arrived with zero Sterling contact information -- no address, phone, email, or website -- despite their introduction letter devoting an entire page to payment instructions. July rent statement included a page with contact information, but only after I sent Scott Hess a copy of my MMCRC complaint. After I cited ORS 90.305 in writing and contacted their licensed property manager Scott Hess directly, Sterling responded promptly and provided individual contacts and park rules. Prior to that: weeks of silence. Our community consists largely of working class residents, many non-English speaking, elderly, and disabled. Sterling's responsiveness appears directly proportional to how much leverage a resident has. Documentation exists. MMCRC has been notified." For context: our previous management company, Pure Property Management & owner property management people, were responsive, professional, and respectful ~ unlike Sterling.

    Holland Properties, Inc.

    Holland Properties, Inc.

    (57 reviews)

    One of the best property management companies I've ever worked with. Jimmy was in charge of fixing…read morethe condo I'm staying at and he did a phenomenal job fixing everything that needed tending to. He didn't forget anything and DJ made sure everything in the entire house worked absolutely perfect before they left. They even coordinated a complimentary carpet cleaning. I mean wow talk about going the extra mile. 5 Stars through and through for Jimmy and DJ. Also Sean the owner was extremely helpful and went above and beyond to correct some pretty bad issues we were facing. I've worked with a lot of different landlords and property management. These people are really at the top of their game. I would absolutely consider leasing another one of their properties.

    The condition of the house we rented was extremely disappointing. Additionally, the repeated and…read morepersistent requests from Holland for post-move-in, tenant-conducted condition inspection updates felt excessive and invasive. We were required to submit a minimum of four photos of every space in the house, along with an itemized list of additional close-up images. This process seemed unnecessary and disproportionate to the purpose of documenting the property's condition. It felt less like a standard inspection procedure and more like an attempt to monitor tenants for undeclared pets or additional occupants. What made this especially frustrating is that the issues with the property had already been documented in their own pre-move-in report, and no repairs were completed prior to our move-in date. In the course of three months we had 4 maintenance service calls, at the time we broke our lease there were many more appointments scheduled. Judging by the fact that we've received mail for at least 6 previous tenants--Holland has a very hard time keeping people in this very worn-out house.

    Pacific Property Management - propertymgmt - Updated August 2026

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