These people are absolute garbage!! I go in for a consultation and this woman calls me a few…read moreweeks later with the completely wrong prescription. I tell her and she says she will talk to the doctor and call me right back. They never call back and then a month later they send me to collections for the doctors visit payment. It was a mistake going to this trashy place. Save your money. A. They don't know what they are talking about. B. They have zero customer service. C. They are terrible. I would rather fall off a 200' waterfall than ever step foot in this garbage establishment ever again. Avoid, Avoid, Avoid!!

I just got a referral to see Dr. Lee. The referral was sent 2/4/22. I waited until 2/9/22 before I…read morecalled Dr. Lee's office since nobody called me. My referral was eventually found and was passed onto Laura. I called back today, 2/10/22, inquiring about getting my appointment scheduled. I was informed that once Dr. Lee looks at my referral, which takes a week, I will get a call to schedule an appointment. This is NOT acceptable to me! I have pulmonary edema, difficulty breathing, and several enlarged lymph nodes in my chest! Im in remission from Hodgkin's lymphoma and there's a huge chance the cancer is back! I'm very scared and disappointed in the lack of urgency by this office! I requested another referral. I know that I'm not Queen Elizabeth but damn!

I have a VERY difficult time getting callbacks from this office. I don't know whether the office…read moredoesn't give the dr or PA the messages or whether they feel I'm not urgent enough to call back. My initial dealings with the dr and PA were very good!

Trying to schedule an appointment is almost impossible. Nobody every answers the phone, you can…read moreonly leave a message and if they call you back, and you miss the call, there is no follow up. I guess it is up to the patients to ensure they stay in business. The patient portal does not work. I set up an account, was able to get in once and now I cannot. I called to get some help, but the girl on the phone said "Oh yeah, that thing hardly ever works." I tried to reset my password/username and it gives me an error message that the username/password is already in use and does not let you go any farther.

I scheduled an appointment with Dr. Soteres because my 18-month-old son has been experiencing an…read moreintermittent itchy rash for several months. He is otherwise a healthy, thriving child with no fever, illness, or other concerning symptoms. We were hoping to determine whether the rash was eczema, allergies, or a combination of both. Initially, the visit seemed fine. However, I was disappointed by how quickly conclusions were made. Before thoroughly examining my son, Dr. Soteres stated that it was definitely eczema and not primarily allergy-related. The tone of the appointment changed significantly when we were asked about vaccinations. We explained that we have chosen to take a delayed approach and vaccinate more gradually. From that point forward, the conversation felt less focused on diagnosing my child's condition and more focused on our decision regarding vaccinations. Dr. Soteres expressed concern that the rash could be measles and suggested urgent evaluation, despite my son having no fever, illness, or other symptoms typically associated with a child who appears acutely sick. What was most upsetting was feeling judged rather than supported. Regardless of differing opinions on vaccination schedules, I came seeking medical guidance for my child's rash, not a lecture about personal parenting choices. At the conclusion of the visit, I was given paperwork encouraging vaccination and told my son could have infected the whole office and he needs to know asap. While I understand that physicians have an obligation to discuss and recommend vaccines, it felt like the majority of the appointment became centered around my child's vaccination status rather than the reason we scheduled the visit. I left feeling as though I was being viewed primarily as the parent of an unvaccinated child instead of as a parent seeking answers for a skin condition. In the end, the diagnosis was eczema annd unvaccinated disappointed and we were prescribed a cream. After all of the concern and discussion, that was ultimately the treatment plan provided. I left feeling that my concerns about possible allergies were never fully addressed and that the focus of the visit had shifted away from my son's symptoms to his beliefs... which was mind blowing to me. I fully respect that physicians may have different medical opinions and recommendations. However, I believe patients should be treated with professionalism, respect, and compassion, even when there is disagreement. Unfortunately, I left feeling dismissed, judged, and uncomfortable rather than helped. Based on my experience, families who make medical decisions differently than their physician may not feel respected or heard in this practice. Be aware of being judged and shamed by dr soteres

Left a message on Tuesday, 28 April on the clinic line to call me about a refill. Left a text…read moremessage on Wednesday, 29 April. I please need a refill. I am now out. Left a message on Thursday the 30th about my refill talk to the appointment girl named Gabby said that they don't want me to take this medicine anymore. this confused me so I asked for the office manager Stephanie to please call me back as soon as possible. That was Friday morning and today is Saturday. I'm done. I am obviously not important to them as a patient.

Not recommended for so many reasons least of all attitude and unprofessional and you will be turned…read moreaway immediately no matter what if you're late even a couple minutes as I have witnessed

Practice doesn't do basic childhood vaccinations. Practice doesn't alert patients when…read morepractitioners leave the practice. It has never taken less than four weeks for this practice to return an approval fax to the physical therapist that my son had been referred to. My physical therapist sends a new request every week. Only, to my dismay, it usually takes at least 4 to 6 weeks and me making one or more trips in, in person to get my son's physical therapy renewal signed, and faxed back. This includes if I go in, in person and drop the paperwork off into their handy little hands.... And IF I DO drop the paperwork off, in person, even though it's been in their possession for WEEKS, I'm told there's 72 hour turnaround time. This means that YOU won't get service worth a , because they can't provide some of the most basic services for an 8.5 year old little boy who has autism & is in PT to stabilize his gait before he starts third grade, & moves from playing with children who are generally younger than he is, to possibly playing with children his age and size or larger. And since he became school aged during the pandemic and then I struggled with several other pediatricians dismissing my concerns about the behaviors that were aligned with symptoms of autism I was familiar with, I HOPED that Summit wouldn't become the same kind of nightmare scenario that Peak Vista is, and Charles Burke, wether he's with Optum, UC Health or wherever TF he is now; (hopefully no longer gaslighting mothers about their concerns about getting the appropriate supportive services in order to prepare my ONE KID for school with the children of the excessive amount of people who have moved to COS, without the first f**k to give about wether they run us over with their compensatory trucks that are clearly making up for what they lack in brains, class, and inadequate "tools".) Anyway I just wanted to try to get my son some physical therapy to make sure that he had a stable support in order to play probably more roughly with slightly elder children he has been. Summit has done everything within their power to make this virtually impossible, and I detest them for it! I didn't know that it was possible to get worse service than what I was receiving at Peak Vista! But here we are approximately year later several renewals and an absurd amount of effort just to get them approved. I wouldn't send my family here. I wouldn't send my cats five month old turds here. This place has been absolutely terribly. I could not recommend anywhere else less. I hope if this is unclear, you'll reach out to me and I can further explain to you why this place sucks so very much! I'm sorry to everyone who's still figuring this out, but it's coming. Bet on it.

Very good providers and support staff Shelley in scheduling is most helpful in a tough job.read more

My son is having breakthrough seizures and the staff is being just awful to set an appointment…read more You'd expect a more compassionate office as you navigate your child dropping to the floor and shaking uncontrollably. All of the recent reviews are like this so I guess they are having issues.

Dr. Williams and Corrine have been a God-send! They are…read moreprofessional and knowledgeable in their workings. I have seen many doctors who seem to care little, or quickly prescribe medicine (often times that do not work) just to get you out the door. Dr. Williams is not one of those doctors - he and his staff are a tremendous asset to the medical profession!