Friendly and well organized. Doctors are experienced and knowledgeable. They provide useful advice.read more

I like my doctor but the billing dept is awful now that optim is handling billing for mvmg. I have…read morebeen trying for several months to get a fraudulent billing for services I did not get taken off my account. Told several times it would be taken care of but still has not been removed. Every time I talk to billing dept they say it will be corrected and I will be contacted but no one has ever contacted me. Four stars for my dr but zero stars for billing dept.

We have been using Dr. Adler for the last 8 years and he has been fantastic. Honestly he is so easy…read moregoing and isn't always pushing medications on you but actually wants to figure out the reason on why something is happening and not put a band aid on it. I couldn't ask for me at all. Oh one other thing he won Best of the Springs for 2014. I agree with this rating. http://www.cshp.net/physicians/jadler

This is the worst medical practice ever. The Office manager is a liar and disrespectful, and hide…read morebehind he desk, so she don't have to answer for the lies. The PA is a joke and does not know what she is doing.

Also known as Springs Gastroenterology PLLC. Good luck with this company. They performed services…read morefor my mother shortly before she passed away. When the bill was received, I paid it. Months ago, I called to get a 0 balance due statement by calling their number. The voice recording says to call 719-473-4030 for the billing department, but that number is disconnected. So calling them back... multiple times, I select the option to speak to a receptionist. Now here is where the fun begins.... EVERY TIME. The receptionist will tell you they will relay the information to the billing department and the billing department will call me back. Ha! They don't call. Calling back, again, again they will say we'll relay the information. This last time I called I asked for the billing department phone number so I could speak with them directly since the information wasn't getting "relayed." Their response... oh, we're in the middle of moving so the number isn't connected yet. So then I ask, it's been like this for months, how long does it take to set up a phone for the billing department? But could I finish my question? Nope! The receptionist kept interrupting me. So, I just talked over her, because I wasn't done with my question, how can you know the answer if you don't let me finish? So, what happens? The receptionist told me I was being rude by raising my voice. So, I asked, who is ruder, the person who interrupts the speaker before they are finished or the speaker who intends to ask their question that wasn't complete? Again, she spoke over me. I can't even! What is wrong with people that they cannot help you when THAT IS EXACTLY WHAT THEIR JOB DESCRIPTION ENTAILS! I'm done with you and I'm writing every possible crappy review I can to make sure others know this is what they can expect. If you don't like it, fix it. This world is full of possible solutions and there is no excuse!

I went to Dr. Hor aka Springs Gastroenterology with one issue that she never addressed. She just…read morekept pushing surgery that I don't need. I tried to pay my co-pay at the time of the visit, but they said they wanted to run it through my insurance. Fine. Once it was processed, I sent her a check for the amount on the EOB, which they have never cashed and now they are charging me $70 more than my EOB, which is illegal and no one in their billing department knows why.

I'm almost reluctant to share this out of selfishness and not wanting the place to get too crowded…read more But, in fairness, Dr Monica was amazing. I am new to CS and very rarely see doctors but I had a persistent cough that I feared might become pneumonia. Dr Monica was uber-professional, super-friendly and her prescriptions got me on my feet stat. Highly, highly recommend her and the staff and UC Urgent care.

I have Visited there twice! First time I had COVID-19.. I never knew that much Mucus was even…read morepossible! I was treated well and with Compassion! The second time was for Cat bite that got infected! He was just playing! However, it got Nasty! After a Course of Antibiotics I'm all better; Same professional and compassionate care!

I met Dr Suga when I went to the ER at Memorial Central. He managed to get me in for a needed…read moreprocedure that afternoon. He successfully took care of my problem. At my follow-up visit I Dr Suga was very pleasant and caring. He sent me to their in-house lab for a blood draw and that went very well and quickly. I definitely will keep him as my GI doctor. I received many reminders of my upcoming appointment and was able to do all the check-in paperwork in advance.

THE worst healthcare experience ever! Dr Patel stopped by before the procedure and said, "are you…read moreready to get this party started?" Then had me sign two documents without explaining them to me. I couldn't read them because my glasses were in my purse in the waiting room with my daughter and he had one of the forms covered up with his clip board. Then he said, "okay, let's get this party started." And walked away. I sat there for over 2 hours waiting for them to do the procedure. He left the building. He never apologized for the wait. He never talked to me about the procedure or anything! Nothing! No information about how it went, what he observed, what he recommends. Nothing! Nada! Awful!

Cant think of a single time they have actually helped with anything. For real, youre wasting time…read morewith this place. Go to UCHealth or something.

I've been going here for years when the were Colorado Springs Family Practice and ever since they…read morebecame MedNow they fell off with their level of service considerably. I just wasted over two hours of time from leaving work to go to my appointment to be told they no longer take my insurance. It would have been nice if they could have disclosed this information when I made the appointment. Or better yet if they contacted all their old patients who have the same insurance so they could make plans ahead of time before they need to see a Doctor! Ineptitude at its finest. You expect it at the drive-thru, not at the Doctors office.

I unfortunately have to question if they're more concerned about putting money in their pockets…read morethen they are for the level of care they are producing for their patients. It was really disheartened to find that the type of care was not only lacking in the "care" aspect they didn't have the knowledge to help me at all! My experience personally wasn't great. In my experience their knowledge of where to out source care if needed, was not only obsolete they had me waiting months for a procedure at a facility that doesn't even do the needed procedure. Their lack of attention to detail is alarming. I had to reach out and ask for results rather then them contacting me for lab work before I was sent to the wrong facility. All the while they're getting paid! The staffs friendly so I guess that's a plus!

I have not been disappointed with my decision to switch to Direct Primary Care through Alpenglow…read more My medical needs have been well attended to by their fine staff.

I work with doctors' offices every day in my job and I know a great office when I see one…read more The staff, from the moment I called, to scheduling, through my several appointments, and my personal follow-up from my doctor, was amazing! I got in for care quickly and the care I received was excellent. The staff and doctors are happy and helpful. They made my life very easy! I will go here again for my medical needs and will recommend them to my friends and family! Thanks, CSHP!

I have never been treated so rudely by a primary care provider. They gave me an appointment for…read more9:30 and I arrived at 9:25 just to be told that I should have been there at 9:00 to fill out paperwork. They REFUSED to see me!! I now have a new pcp.