I have a VERY difficult time getting callbacks from this office. I don't know whether the office doesn't give the dr or PA the messages or whether they feel I'm not urgent enough to call back. My initial dealings with the dr and PA were very good! read more

Trying to schedule an appointment is almost impossible. Nobody every answers the phone, you can only leave a message and if they call you back, and you miss the call, there is no follow up. I guess it is up to the patients to ensure they stay in business. The patient portal does not work. I set up an account, was able to get in once and now I cannot. I called to get some help, but the girl on the phone said "Oh yeah, that thing hardly ever works." I tried to reset my password/username and it gives me an error message that the username/password is already in use and does not let you go any farther. read more

I was initially impressed with Dr. Mohnssen's no-nonsense approach. The fact that the next appointment was a breathing test, and was scheduled for 2 months out was disappointing. However, after the appointment my symptoms began to get worse. The nurse at Cardic Rehab recommended an x-ray or CT scan. I called the office and explained the situation and eventually received the answer that the doctor didn't think I needed a new x-ray. Over the next week and a half I got worse, and wound up being sent to the ER from urgent care. In the hospital they finally took an x-ray and found that one of my lungs was half full of fluid. I called the office again to speak with the office manager. I left him a voicemail explaining the situation and offering to send the x-ray. I was planning on asking to be switched to a different pulmonologist, but I never got a call back. In the end, it's possible that the doctor simply didn't get the correct message, and was not at fault, but why take the chance? Why not just order the x-ray? It's $65 at PenRad (at least when you self pay), and they weren't paying for it anyway, UHC was. Update: I ended up in the ER where the x-ray showed fluid pushing the lung up. National Jewish Health in Denver drained 2.6 liters from the plural cavity on the left side. Go to Nation Jewish Health!! read more

The quality of care was exceptional. Their patients with us was exceptional. They're kindness they're helpfulness their understanding was outstanding towards my family and believe me it is definitely unique like I'm sure every other family thank you so very much Pulmonary Associates With UCHealth xoxoox and many blessings today and always read more

Pulmonary Associates - Ruth partaking her tests - Pulmonologist Near Me - Colorado Springs, Colorado

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My second follow-up appointment with Dr. Nida Ahmed was on 8-19-2025 and I was greeted by "Super Stephanie" who checked me in and processed my co-payment. I was thanked for being early and waited only a few minutes before I was escorted back to see Nida. My appointment went smoothly as I complimented how well the new Trelegy inhaler was working reducing my constant lung mucus. I left the examination room and then checked out with "Marvelous Melissa" who set up my 6 month return visit with Dr. Nina. I felt very comfortable dealing with the entire "Super Crew" of Stephanie, Melissa, Cathy, Kathleen and Christine! This place really helped me breath easier and reduced my stress overall within about a month after starting the Trelegy. Please check these guys out. Sincerely, Michael S. read more

I needed a second opinion and found this group via an internet search. I spoke with Angela, who once worked for the Doctor I preferred to book with, out of what looks to be an amazing array of diverse and experienced physicians. When asked, Angela volunteered what a wonderful physician Dr. Christopher Merrick was, which instantly put me at ease. Booked for PFT 4 days in advance of my appointment with Dr. Merrick, I was delighted to meet the technician Keisa, who I shared an instant connection with. She was warm, personable, professional and ever so delightful, disarming me immediately. What was meant to be a 30 minute test turned into a unique and lovely experience, reducing, then eliminating all health concerns. Four days later, I met Dr. Christopher Merrick. I was instantly struck by his stature, warmth and southern charm and of course, his obvious good looks. He was attentive, listening to my nightmarish story of being given a death sentence by a previous health care provider, which thankfully turned out to be inaccurate. Dr. Merrick allowed me the time it takes to thoroughly assess my situation, and to review the cat scan results with me, skillfully explaining every detail. It was a return to the days of old and the kind of care doctors use to provide, before big pharma and money sadly consumed the industry. Not only does Dr. Merrick exemplify what should be the standard for all physicians, he does it with a unique sense of compassion, humor and expertise, that is palatable. The entire staff, from the front office to the back, was beyond my expectation, stripping away any remote cynicism, leaving me with a sense of unjaded awe. I am grateful for such caring medical professionals. I highly recommend Dr. Christopher Merrick and Pulmonary Associates. read more

They r so professional and take time to explain all issues as well as exray u have taken

No exam, no testing of oxygen levels, no treatment plan. Pretty much just a rubber stamp to get government money without doing anything for your health. I was scared with this lack of concern for my health and well being. Avoid Doctor Ahmed. read more

Dr. Angela and Dr. Norris are the most amazing and professional people I've met. They went above and beyond to help me through my illness. I'd give them a million stars if I could. The best DOCTORS. read more

Doctors are fine. Staff don't answer phones (especially those who schedule appointments; calls dropped while ringing, before answering. Seems like staff don't want to be bothered. Took 4 calls to get someone to help and se sighed. Not good customer service. I'd go elsewhere but I like the doc. read more

The customer service from these people are horrible! They lie and put false statements on patients files. They have an uncaring attitude toward people caring for terminal loved ones. The managers are the worst and it trickles down to the staff. I would give them a -10 rating if I could. They put on my wife's chart that she died last year which is false. After calling them out they told me not to call back. After I told them I was going to file a complaint with the state the manager told me "Good Luck!" The doctors might be good but the staff is the worst. read more

I love this provider! The front office staff are great, the Medical Assistants are friendly, and my Doctor, Mario Fadillla, is amazing. He is so caring & responsive. He listens to me, he is willing to try new things and he really cares about my wellbeing. If they are in your network, make an appointment. You will be so glad that you did! read more

The staff and providers at Pulmonary Associate have gone above and beyond to help me in my time of need. I have been so pleased with the customer service and professionalism with this office. I had a PFT with Keisa yesterday and she made me feel completely at ease. She coached me thru the entire process and made the visit so pleasant. Communication with Laura and Dr. Suckling has been seamless and I really feel like thEm are doing everything that I can to help me feel better. This practice is all around lovely from the front desk all the way thru the visit. read more

I wish I could give the staff to the office a negative star rating. This is an office that deals with many seniors. They had a staff named Nate that was so disrespectful to my mother that I heard him from a different room. So unacceptable, so belittling. Im still shocked. Worst part being that their doctor retired and so they're at aloss with some doctor named Dr Ratnakant. After Dr Ruff This is a serious disappointment. read more

I didn't have to wait long to see the medial team the doctor was in to see me in only a few minutes after the nurse went was done with the initial interview. The doctor spent time answering my questions. read more

Doctor Timothy is great at is job! Wonderful at bedside manners! He works hard at helping you with problems related to your medical issues including insurance. When my ininsurance told me I had to have a sleep study. When they were wrong! The doctor just picked up the phone and told them they were wrong read more

I've been in this office exactly twice; the initial visit and the follow up. They've asked me not to come back. There was some initial confusion regarding lung images. It took several phone calls to find out what they actually needed from me and come to find out, they were able to access my images on their own. I didn't want to repeat a procedure and find out later that insurance wouldn't cover it nor did I wish to be sent downtown to retrieve images that they could access. After resolving the initial lung image issue, I thought we were on good terms. The lady I spoke to didn't seem to have any animosity toward me. We worked it out. I continued to have breathing problems. I phoned to ask if I could use my inhaler more frequently only to find out that an additional medication, that I apparently needed, was never prescribed. My doctor's nurse called in a rescue inhaler to my pharmacy. Additionally, Covid-19 forced practitioners to use video appointments. This is new for both medical professionals and for patients and stressful for all. For older patients this can be frustrating or impossible and for me, impractical as well. I am a victim of identity theft so, understandably, I had a lot of questions about my privacy since a source outside the doctor's office was supplying the video service. This office apparently doesn't like patients who ask questions. Perhaps it's a systemic problem. Nowadays, with most medical practices, patients are herded in and out as fast as possible for maximum profit leaving little time to address questions. We're handed documents about patient rights and privacy but I guess the medical personnel at this office didn't actually expect patients to read those documents and exercise their rights. I read mine, asked questions, never raising my voice, never using bad language or calling names, just asked questions and I was asked to leave. I cannot recommend this practice. read more

My Husband has called twice to schedule an appointment No one has called us back. It is disappointing when kaiser refers you to a doctor and they are not available. I am expressing my dissatisfaction with a one star review. Not only that I went to look up there rating and I should of checked other online sources. It seems that this is a always occurring problem at this facility. I would suggest you go elsewhere they don't have time to consider the well-being of their patients and lack of follow up reflects poorly on this doctor. read more

My father had an appointment to review test results at the 4194 Royal Pine Dr. #201 location with Dr. Sanjay Ratnakant. We had initially had a follow-up appointment with him to review testing results (the Respiratory Therapist performing the testing in the same office the day before was AMAZING) set for a Friday . We had to cancel that Friday appointment and worked with the front desk to rescheduled it for an earlier Tuesday appointment. After waiting for over a 1/2 hour in the exam room, I needed to return to work and told my father we would need to reschedule. When we walked out, Dr. Ratnakant was outside the exam room, working on a computer (could have been reviewing my Dad's recent test results, could be entering info for the prior patient, I have no idea) he asked us in a very condescending tone, where we were going, I responded leaving, my father explained we couldn't wait any longer and that we would need to reschedule with the appointment desk. My Dad went to wait in the car, the appointment desk person basically ignored me standing at the desk, she knew we hadn't been seen and she proceeded to finish checking in one patient and then called another from the waiting room to begin the check in process. Not once did anyone come in and explain the delay, no apologies were offered (believe it or not, our time is just as important as yours!) but there was an overwhelming sense of a sterile, hostile and uncaring culture. I was pretty shocked to hear the PHI for each patient checked in at the front desk before me (as did the entire waiting room) while I was overlooked and ignored. I finally walked out and told my Dad we would need to call in to get test results. We called, left a message no return call so far..... Definitely working with our PCP to find a different practice. read more

had my doctor try and get the pulmonary test results so they could send them to my oxygen suppler my doctors office called me back they claim to have never seen me and that my appointment never happened. and that my appointment in august 24th is now Sept. 24th yet medicare got billed and so did I and no record of the test results something seriously wrong with this place read more