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    Pacific Ropes

    5.0 (1 review)
    Closed 8:30 am - 4:30 pm

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    11 years ago

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    A-One Safety & Industrial Supplies - Photo

    A-One Safety & Industrial Supplies

    2.2(6 reviews)
    58.2 km

    I created this Yelp account for you, A-One Safety. TL;DR at the bottom…read more First off, I have been here three separate times over the year for welding gear. The stock and selection for general work is excellent and the staff are all helpful if you ask for them *BUT* do not come here unless you know what you need. I thought this would be a nice local business to support at first, but every time I've visited to browse the shelves the staff stalked me around as if I were a known shoplifter and generally made me feel unwelcome (which honestly is fair considering how shady people in Duncan can be, but that didn't make my experiences any more comfortable. Just get a camera system!) I've honestly never felt more unwelcome in any other store I've been to which I have to say is pretty novel. Do you need help? The staff will be sure to ask you this every 5 minutes while they're *definitely* not side-eyeing you from the other aisle./s I guess I overstayed what little welcome I had the last time I visited because one of them straight up told me to leave while I was comparing prices of a Stanley mug on my phone. TL;DR: People like to hand out one star reviews like candy but I honestly think here you will find the closest thing to real one star service in Duncan. It is pretty damning when you're not allowed to be left alone to browse. Just read the other reviews, most of them will say the same things I'm saying.

    I have been a customer on this store for many Years spending over $2000.00 a Year. Today I was…read morethere to exchange something that I bought a month ago. The lady was really rude and did not do the exchange for me. After all the money I have spent at that store. She does not care about customer service! I agree with all other reviews when they say the staff there treats you like you are stealing stuff, they have no trust always spying on you. After today I'll never go back there and I'm going to spread the word for not shopping there, when you can go on line and get the same stuff for the same price or cheaper. Try this site you will see what I'm talking about. https://discountsafetydirect.ca

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    Ono Work and Safety

    Ono Work and Safety

    2.3(3 reviews)
    28.8 km
    $$$

    After having a problem with boots less than 3 months old. And to have a solution with the brand of…read morethe boots (REDWINGS). I go to the store to change the boots for others since it is a factory defect admitted by the nbrand that has a one-year warranty. The Staff of the box only presents problems that prevent the replacement of the boots. The staff was extremely rude. NOT COMING BACK. The lady (AMAR) at the cashier pretended to me waiting at the store for a reply of REDWINGS. So I have to call the brand instead of the Staff from ONO. So They have received a call from REDWINGS and this lady starts saying that is not an issue of the boots. One the worse experience with customer service. I lost over a hour trying to find a solution which I have it previously from the brand.

    Contrary to an earlier review, I found Ono's product AND service to be superb. The product I…read moreordered was authentic and exactly as advertised. What impressed me even more was their customer service; prompt, helpful and an absolutely delightful staff that will answer all your questions and put your mind at easy. Ono's prices are competitive and the free shipping adds to your cost savings. My order was delivered right and on-time. As an online shopper, these are the 2 key elements valued most. I would highly recommend any consumer of work and safety equipment/gear to consider Ono before making your final decision.

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    Ono Work and Safety
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    Ono Work and Safety - Hard hat from Ono

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    Hard hat from Ono

    Pacific Ropes - safetyequipment - Updated July 2026

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