After having a problem with boots less than 3 months old. And to have a solution with the brand of…read morethe boots (REDWINGS). I go to the store to change the boots for others since it is a factory defect admitted by the nbrand that has a one-year warranty. The Staff of the box only presents problems that prevent the replacement of the boots. The staff was extremely rude. NOT COMING BACK. The lady (AMAR) at the cashier pretended to me waiting at the store for a reply of REDWINGS. So I have to call the brand instead of the Staff from ONO. So They have received a call from REDWINGS and this lady starts saying that is not an issue of the boots. One the worse experience with customer service. I lost over a hour trying to find a solution which I have it previously from the brand.

Contrary to an earlier review, I found Ono's product AND service to be superb. The product I…read moreordered was authentic and exactly as advertised. What impressed me even more was their customer service; prompt, helpful and an absolutely delightful staff that will answer all your questions and put your mind at easy. Ono's prices are competitive and the free shipping adds to your cost savings. My order was delivered right and on-time. As an online shopper, these are the 2 key elements valued most. I would highly recommend any consumer of work and safety equipment/gear to consider Ono before making your final decision.

Only a few knowledgeable staff…read more Backorders are constantly messed up; staff call and say 'your order is ready for pickup' but then you go there and pieces of it have still not arrived or they simply can't find them. Online sales support is a joke; all they give are 'quick' answers, regardless if they are accurate or useful. Had an open support ticket and found out that they DIDNT PUT ANY DETAILS in it from what had been discussed....called back to follow up and they claimed that they were 'waiting for information, from ME..' To compound the issue, went in to the store to try to resolve a tool/fitting issue and was out-right lied to by one of the managers that 'this product can come from different places...and it's overseas....and they don't understand manufacturing specifications'...except when I pointed to the tag on the item that clearly says 'MADE IN CANADA'...so then the back-peddling began and the only 'solution' provided was 'just return it'. Telling your customers to effectively 'GO AWAY' is a poor business model... Product, yes. Service, No.

A DIY dream come true. All the tools that you thought existed but could not find. Well guess what…read morethey are all here. It's like being at Santa's workshop with all access pass. Staff is knowledgeable and pleasant. No nonsense kind of shopping for what you require. You want welding glove we got 'em. The testosterone is oozing out of this place. Ladies if you don't know what to get your DIY husband get him a gift card for this place. He will come home with a new tool and be so happy. No tea at 4 o'clock here.

Great company! Honest reliable service! I was given the run around with another Fire & Safety…read moreoutfit with delays and wanting to re-inspect after a previous inspection 3 months before!!! Sticking with Jones Fire & Safety from now on for all my properties.

From the owner: Jones Fire and Safety is a distinguished First Nations owned and operated enterprise specializing…read morein comprehensive fire protection services. Based in the heart of Langley, British Columbia, our company is deeply rooted in the principles of environmental stewardship and community engagement. At Jones Fire and Safety, we are committed to offering a wide range of top-tier fire safety solutions, including fire alarm installation, fire extinguisher services, emergency lighting, and fire safety planning. Our expertise and dedication ensure that businesses and residential properties alike are equipped with the latest in fire protection technology, tailored to meet specific needs while adhering to the highest industry standards. Understanding the significance of the land we operate on, we integrate sustainable practices into every aspect of our business. From using environmentally friendly products to adopting eco-conscious operational procedures, our aim is to minimize our ecological footprint while maximizing safety and efficiency.

We had an account with Haney Builders Supplies for 21 years. Items being purchased by myself and…read moremy staff. Recently I visited Haney Builder Supplies and attempted to make a $20.00 purchase and was informed my account was suspended. While in the store I called my office and was advised that payment was mailed. Knowing this I asked to speak to their accounting department and was advised they would not be in the office until next week and they would contact me. I left my business card. Monday I returned to Haney Builders Supplies and again asked to speak to their accounting department and this time was told they were busy and they would contact me, once again I left my business card. 3 days has passed, I returned to Haney Builders Supplies, asked to speak to their accounting department, as this matter needed to be cleared up, and again, I was told by the counter staff that their accountant was busy and they would contact me. Frustrated, I told them I wanted to close my account. Again, 3 days later, I returned to Haney Builders Supplies and asked to speak to their accountant and the staff at the service desk called the accounting department, again, I was told they were busy and would contact me as soon as possible. Next day I received an email from their Credit Manager saying "per your request we have closed your account for Active Auction Mart. Should you ever want to re-open your account please contact me" Extremely Frustrated, Nick Van Dongen Active Auction Mart

I've been going here for two years with no problem till today. Lady at paint counter really didn't…read morewant to have anything to do with me or my question about paint. When I showed a pic of the type of paint I wanted to match her reply was that's now another company's product. I asked if she had anything like it and her response was "nope". I asked if anything was compatible and her response was "dunno". I said you don't know? She said "nope". I said i'll go somewhere where they know and walked out. Terrible customer service.

This is a scam website. Ordered a part and they claimed it was delivered but provided a fake…read moretracking number. Check the invoice...it is sketchy and has multiple errors. I've reported and cancelled my cc.

extremely satisfied with HHCS. They have delivered as they promised, I was looking for Voltaren…read moreextra strength and they delivered it to the USA within 7 business days with no issues. I will be coming back again !!

Wow what an example in customer service. I broke my foot and needed a walking cast and the level…read moreof service I received was above and beyond. VERY knowledgeable and very patient. I give them a 10/10. I am not sure the names of the 2 people who helped us today (April 5, 2024) but you two are awesome and even helped my husband with an ongoing issue. We are both very happy to recommend you!

I have a very badly sprained ankle and required an air cast/walking boot so I could heal. I was…read morereferred by the hospital to come here and I am so glad I did. I am a plus-sized girl and have a very large calf. It is quite muscular as well, so I was very worried about being able to find a boot that would fit. And while it did take a lot of work, we ended up finding one that fit great. Nelson, the man who assisted me, was extremely kind and did not ONCE make me feel bad about being a bigger woman. He did everything he could, including calling around to see if there were any other options for me. He was taking bits and pieces from different boots to customize it for me too. All of this was without asking. He made sure he didn't hurt my ankle too, which was more than I had to say about the ER physicians!!! I ended up paying $138 and it is covered 80% by my extended medical. You will pay almost double this at a specialist office. Anyways, I will be back. They have great deals on ice packs (a HUGE one for $8 and it is reusable) and rehab equipment. I will tell everyone who needs it to go to them!

I had received a quote of $95 plus taxes, after I requested a total of all the charges, including…read moreany hidden fees. After the extinguishers were inspected, I offered to pay then and there, but was told I would be sent an invoice. After 3 months, I received a bill via email for $184.80 total, and no itemized services. I sent an email for an explanation, and all I got back was an email from a second person in Alberta, threatening "collection" actions. A few days later, I received an explanation from a THIRD person. I have operated a business for over 30 years, and when I give a quote, the final bill is within 5% of it. This company is like a circus with too many clowns, and no management skills. PS, I am still waiting for a receipt 6 months later.

Terrible, total scammers!! It's a bait and switch for sure. Told me the inspection would be $110…read more The guy came and instantly said the battery was broken after 1 minute of looking at it even though the light turned on. Told me it would be 50$ to get a new battery which he had in his car of course. I looked up the price of the battery and it is only 30$ at Canadian Tire. He told me if he didn't change it right at this visit, he would have to charge another $110 to come again for the light inspection. So of course, I had no choice but to pay the $50. Now, I got the bill and they charged me ANOTHER $127 service fee for him fixing the battery. The whole inspection was less than 30minutes INCLUDING the time he spent "changing" the battery.