Ripped off $500 Wayne took my order, collected funds by e…read moretransfer and told me 5-7 business days. I have been trying to track Wayne down now for 7 weeks. He does not answer or return calls, or respond to email. I went to his store front to try to get some answers. He no longer has a store. It shut down over a year ago according to a neighbour. The only other explanation I can think of is that he may be unwell.

The owner Wayne is a knowledgeable , polite ,friendly and…read more skilled guy. The pricing is very reasonable and fair. Great Customer Service. Highly recommended

Very unsatisfactory, did not perform discussed scope of work, (not even close)…read more Technicians lack the professionalism and skill for the proper application. Large cost for very little to no work completed. Pay up front/deposit required and if you are not satisfied, you get directed to a warranty department/form to fill out.(not warranty work, if task not complete). Very very unsatisfactory. Expect delayed responses and I warn you to do your research 1st. GLASSDOCTORS definitely a NO GO!

Great company. I've used Glass Doctor twice for leaking windows and a broken patio sliding door…read more They matched metal inserts perfectly and our new sliding door is so lovely. The servicemen were professional and cleaned up everything. They even fixed a bit of trim on another window while there. Super happy customer.

Tom did a great job replacing our old glass windows!! On time and on budget too! Ivan on…read moreGabriola Island

I was referred to Cutting Glass Crew by a trusted contractor. Well to say the least I was…read morepleasantly surprised. This is probably one of the best contractors I've worked with and being in the reno biz, I've worked with countless contractors with most cutting corners and poor workmanship. Tom and his crew are extremely professional, efficient and meticulous. They get the job done quickly, with great attention to detail. There's no cutting corners with the quality of work and no hidden costs and surprises... excellent customer service. I have referred many customers with only positive feedback. Cant say enough...highly recommend Cutting Glass Crew for peace of mind and quality workmanship.

I Highly RECOMMEND Crown Glass for fast and excellent work…read more I had my car windshield repaired and being impressed with the friendly and reliable workmanship I decided to get my foggy home window repaired. Again the work was done in a very reasonable time and professionally. Thank you for looking after me Adam !! Frank P (coach) Burnaby BC

My tattoo shop is on a corner, it's like a fish bowl, huge panes of windows. The glass on the 14th…read morestreet side was broken by some one who tried to break in by throwing a large rock through it. The first name that came up on my search for glass repair was Crown Glass.. I have had this happen several times over the last several years in business and i have to say that Crown showed up immediately, removed the pane, securely boarded up the missing window and gave me an estimated date for when the replacement pane would be ready, and sure enough, it was ready a few days earlier than expected! Installation was quick and painless, complete and thorough. The price was more than fair for the excellent service. I highly recommend Crown glass for your commercial needs. - Art Godoy, Funhouse Tattooing Cambie st.

I remember one year for Christmas I got a Tonka truck, this year I got a broken window. Between…read moreyou and me, I liked the Tonka truck a lot more. In such situations I'm lucky enough to have a know it all neighbor who actually does know it all. Over to Bill's Glass I went, broken window under my arm and a head calculating how long I'd have to eat instant noodles to pay for this repair (answer: 18.5 weeks). As it turns out, the process was shockingly simple and affordable. They looked at the window, told me a price (much lower than my fearful guess) and he said I should go get some lunch and come back in 45 minutes. Whaaaaaaaaaat? 45 minutes? Lunch? "Ok, I can do that" and do that I did. Tummy filled with food I came back to find my window repaired and I was on my way. The End.

I purchased an antique mirror at an auction. Naturally it fell off the wall shortly after I hung it…read moreup. (Which was a shame, as it was that slightly sparkly "old" glass.) An antique store across the street sent me to Bill's when I asked about replacement. The young man with whom I initially spoke was awesome - I told him what I was looking for and the approximate size and he gave me a very reasonable quote. I assured him that any old piece of mirror would do - the antique I had was relatively small and I was looking for a quick-and-dirty solution to my haphazard hanging job. About a week later I came in and picked up my mirror, which looked great. I paid in cash and they took $5 off so I paid exactly what I was quoted. Quick, affordable, reliable, cheerful service from a mom-and-pop business. I'd definitely go back.

Excellent service and quality, and best quoted rate. We needed to replace a shower glass panel, and…read moreKristy glass was responsive and wonderful to work with. Sergey was very friendly and he really knows what he is doing. Would definitely work with them again!

Excellent job done by this company! We had great service from the estimate to installation. We are…read morevery pleased with the result and the workmanship. They know their stuff! We would definitely give them a call should we need their service in the future! Thank you so much!