It's been seven years since I last used Ohana with my previous dog and had a horrible experience at…read morethe Ventura office. My fiancé has a new dog that was coughing and spitting up so we made an appointment at the Santa Paula office. Same poor service as experience prior arrived on time waited 40 minutes for a two minute doctor visit, followed by waiting to have someone else help to take his temperature we ended up, assisting the technician ourselves. Then waited longer for the doctor to prescribe the cough medication's. Ridiculous amount of time wasted at this place. Harley not recommended. If you have all the time in the world and unlimited money, then you should come here.

Staff is kind, compassionate, and professional. They were very helpful with our situation.read more

It's taken me a while to write this review, but I needed to take the opportunity to thank Dr. Gavin…read moreand her team for never giving up on my dog, Jimmy. He was a retired k9 dutch shepherd with severe vet anxiety due to trauma he sustained before I adopted him at 7 years old. He never met a human he didn't want pets (or snacks) from, but blood draws were near impossible. Dr. Gavin was compassionate, understanding and above all competent dealing with a dog as complex as Jimmy. I am lucky to have found you and your team and I will never forget the care you gave him in his final hours.

We needed urgent end of life help with our 4 year old Frenchy. She was on day 5 of vet appts,…read morebarely walking and in constant pain. Incontinent. She had had back surgery a year prior and this was her 3rd debilitating back issue in a year. Crystal was quick to respond so helpful over the phone. When the vet and vet tech arrived that evening, with love in their hearts (and the coolest mobile vet van I have ever seen) they were quick to assess and gently help our girl Ripley be pain free and pass on. It could not have been more loving or efficient. Thank you so much.

My (third) senior pup and I are so looking forward to see Dr Gonzalez again this week for his 6…read moremonths preventative / well-being check up.. This is not my first review of our beloved Dr G, and I just recommended her to 6 more people again just these past 2 weeks. I always say to people I give her card to: "you will discover she is an Earth Angel - if she moved to a different town, I'd take my pup there... When you find a great vet, they are Gold! She's not only compassionate, present and knowledgeable, but also she does not oversell." Besides all the regular check ups, Dr G. has performed 2 substantial surgeries on my pup in the last 8 years here at Paws & Claws; she has been extremely kind, providing valuable reassuring step-by-step updates throughout, especially aware that I had lost my beloved first dog, (with a different vet), when he did not make it through the anesthesia... In the 8 years Dr G. has been our one and only vet; everyone I have sent to Dr G. has fallen in love with her, and has thanked me for the referral. I found her many years ago when I was dissatisfied with a busy veterinary front desk in Sherman Oaks, after they had made errors in my first dog's chart. Unfortunately he passed, and I learned that finding the RIGHT professional truly makes ALL the difference. So yes, I still drive from Sherman Oaks. Gratefully so :) I am thankful that my cherished pups are her patients. Her ethics, her care, her kindness, her knowledge, her integrity - she's our number 1!!!

We brought our cat in when she was very ill. Everyone was incredibly kind and empathetic. It felt…read morelike they CARED, like it was more than just a job for everyone there. A few weeks later, the cat passed, and we received a handwritten letter with condolences from the entire staff. We were bowled over. Talk about going the extra mile. These people care about their patients, and put their whole heart into their work. We'll be returning for all our veterinary needs.

Our second time needing the services of Lap of Love. These people were just as wonderful the second…read moretime we needed to help escort our baby of 17 years over the rainbow bridge. We rescheduled because we just weren't ready. And they were so understanding. Everyone is so wonderful. Our vet explained to our eldest how it was time, which was so gentle and helpful. At such a hard time, I can't imagine this happening in a sterile office, when we can do it at home, surrounded by all he's familiar with. Yes, it's costly. But worth every penny. Pets give us thousands of wonderful days, and one truly awful one. Thank you for making it a little easier.

Today, Dr. Dominique euthanized my (feral) cat Tortellini. Dr. Dominique was exceptional in her…read moreexplanations and expertise. Tortellini was my cat for 24 years and only knew me. How Dr. Dominique was able to assist Torte to the Rainbow Bridge without trauma, is a miracle. I am so grateful. I highly recommend Lap of Love and Dr. Dominique.

My vet recommended my dog get his teeth professionally cleaned, so I brought my good boy here…read more First of all, the location is pretty easy to miss. It's not located right on Main Street, but right before you hit Main Street, depending on what direction you're coming from. The parking lot is small, but I could find parking easily. Appointments are scheduled weeks out; therefore, arrive on time to avoid losing your spot! A family came late with their two dogs, and Smiling Canines tried to squeeze them between other dogs' appointment times, but it was a hassle for both the family and business. After I filled out and signed some paperwork, the staff immediately took my little dog in to have his teeth cleaned. The whole appointment lasted maybe 30 minutes. They also have a small store pet you can look in while you wait for your dog; otherwise, you can stay in your car or sit in a chair outside. The lady who greeted me was kind, professional, and efficient. The prices are around $185 - $250, depending on what type of cleaning your dog needs. Unfortunately, I paid $250 because I had not kept on my dog's teeth, and he had a lot of tartar buildup. So he will need to come back in another six months for another cleaning, and my good boy deserves the best. Thank you, Smiling Canines, for vastly improving my dog's teeth - and breath!

Such an Awesome option for getting your dog's teeth cleaned! Without anesthesia! Love that they do…read morethis at various locations (we went to the vet location in Thousand Oaks) They did a great job and it literally took all but 30 minutes. Our pup was not traumatized at all. And he was his usual happy self afterwards. Cost was $250 - major inflation! The last time we had his teeth cleaned by them a couple years ago, (went to a couple others in between) it was only $150 I think?. Our pup has terrible plaque issues so we did have him get the anesthesia cleaning, at his vet in 2024 and he needed 9 teeth pulled. :o\ They too (our vet) recommend Smiling Canines! I highly recommend!!

Everyone was so kind! My baby wasnt going to make it and they comforted me so much. Definitely…read morerecommend this place.

I recently took in my cat, she gave me all she had for 20+yrs and it was time to let her rest! :(…read more The whole staff was amazing with me, never once rushed me or made me feel less. They were extremely busy but never showed me anything but kindness!! Even when picking up her ashes, she staff knew what was in that blue bag and everyone was just so kind!!! I even received a condolence card directly to my home from the full staff!!! I mean who does that??? Who cares for ur pet as much as you do!!! THEM!!! They do and they will during a wellness check or end of life treatment. When i'm ready for my next pet, they will for sure be my primary vet!!! Their hrs are soooo convenient too! Everyone i know i tell them to take their pets to KTown!!! Thank you staff for all you do!!!

It's very unfortunate to have to write this review after trying to work with the staff and…read moremanagement of this company. My cat was injured by the groomer, Aidan, and when we let the management know about this they accused us of lying and refused to make it right with a refund. They offered to come back and groom him again which we declined, we'd never opt for them to interact with our pet again after they inflicted an injury on him. The lack of professionalism and respect from this business is appalling to say the least and we're so upset that our cat had to suffer, and that they were unwilling to make it right. As a business owner myself I can't imagine ever interacting with customers this way and having no sympathy or sense of responsibility for the pets they work on. During the treatment I went to check on them in the van and saw the groomer sitting on his phone while my cat roamed around in the van trying to escape. Once he saw me he got up and started to work on my cat. When he brought him back, his back was cut up and inflamed, a sign of obvious rough brushing and deshedding which only got worse the second day. My cat is still flinching to the touch on his back. I would not recommend this business and hope they reevaluate the industry they're in and their values when it comes to animal safety.

Let's talk about dogs shall we.... Well, red is the dog in…read morethe pic.. He was in need of some tlc And Aussie pet mobile somehow popped up Placed a call and boom appointment set! Ok, so he arrived parked outside Ready to give red the best grooming experience And that he did. It took about 40-45 min Red came out clean and trimmed singing that old school song "I got a new attitude," all the way to the door" Well, technically he just walked up smiling ( I imagined the singing, but you get the point) The groomer ( go ahead and fine me, the name skips me) He did some sort of assessment... Gave a complimentary teeth cleaning in substitute for red not being happy about having his nails removed. Red got a cool scarf Years taken off And a new reason to walk down state street I learned about red skin.. Things to help out.. With some educational tips I recommend people take advantage of good service As far as pricing goes.., Not sure what to think Don't know what other people charge.. So, that's all I have to say.. Will use this service again in the future

I wish I could give 100 stars. Dr. Watson was so amazing and compasionate in our time of sorrow…read more She came in and explained the procedure and allowed my wife to hold our dog. My kids were able to pet her and love on her as our beloved slowly passed. No pain. No suffering. We owed this to our love. Being comfortable in our home. No dog likes the vet clinic. She was at peace. Thank you Dr. Watson!

So, unfortunately, Dr Watson was not a good match for me. However, she may be for you. Personally,…read moreI do agree with the other review who mentioned that they didn't feel she felt empathy or compassion, and seemed quick to administer all medications. She seemed annoyed and in a hurry. She was late, so maybe she was in a hurry, so she wouldn't be late to the next appointment. If you're looking for a vet to come and be a vet and administer medications, you may be a good fit. If you're looking for a more compassionate experience, you may not be. One thing I had a major problem with was her decision to administer an oral sedative. I watched the video on her website to know what to expect. My experience was not like that video. I didn't even know an oral sedative was an option. She said she was going to inspect the patient to see what type would be best. I told her not oral. He hated oral medications. I didn't want his last moment to be forced to do something he hates. She insisted because supposedly the injection would cause pain. I should have insisted. Because my poor boy was so weak, he was out as soon as she administered the medication. His last moment was her forcing that nasty medication into his mouth, and then he was just... gone. I thought I would at least have a minute or two while the sedative was talking effect, to say goodbye. But, no. I obviously have no proof, but I felt like she did that because the oral would take effect quicker than the injection. I had a feeling the night before and morning of that I should cancel and look for someone else to come later that day, or the next day. I should have followed my gut. I wish I paid her $450 to cancel on the spot, as soon as I felt the energy was off. One reason I chose her is because I like the crematorium she partners with, and what they offer. However, when I called them, they said her pick ups are Tuesday and Friday. So, my cat being euthanized on a Tuesday would be sitting in her morgue until Friday, when they pick him up. Then, I would be able to do a viewing and "next day" cremation Monday. I couldn't bare the thought of my boy laying in a morgue all week. I opted to take him in myself. The second she told me she had a body bag for him, that she would carry him out in, I knew my decision was the right one. I took him myself that day, had a viewing for him the next day, and paid for same day cremation. Also, one reason I chose her was because of the clay paw print. But, I think it looks terrible. I am glad I opted for in home euthanasia. I would personally not use Dr Watson again. However, she may be a good fit for you