March 2022, I was contracted by JM Ridgway on behalf of Storage Rentals of America to do a mystery…read moreshop at this location (and two others) and still have not been paid. I contacted JM Ridgway about the situation several times without any resolution. Nikki, from JM Ridgway, was rude and unprofessional in every communication even stating she would have other schedulers from other companies to blacklist me if I continued trying to get paid. After receiving Nikki's email, I started contacting Storage of America directly. I contacted headquarters and was hung up on. Called the location and the manager was supposed to have the district manager to call me. I have yet to receive a call back. I need to talk to someone at your location to get paid.

I paid for two 10 X 15 units. Immediately after signing the two contracts, I learned that they…read moreonly had one 10 X 15 unit available. I asked for a refund on one of the units since it was not available. The manager told me I had signed a contract that negates any refund EVEN THOUGH SHE JUST SOLD ME A UNIT THAT WAS NOT AVAILABLE. When I expressed my displeasure, she threatened to cancel BOTH contracts with no refund and she threatened to call the police. This is unbelievable!!! She told me two 10 X 15 units, I signed a contract for two 10 X 15 units, and then she tells me there is only one unit available and REFUSES to refund my money.