Very nice,polite & helpful while you're doing business with them!…read moreVery trustworthy too! Check them out! Have a good day!

Packrat's Pawn Shop's always have a wide variety of products. I love going in to see what is new,…read moreand usually end up finding a great deal on a product that I can't live without. They have great customer service as well! I love their Defiance store as well as both Findlay stores!

I reached out to this shop via Facebook Marketplace regarding a Google Pixel Tablet they have…read morelisted. I live over an hour away and simply asked them to verify a specific setting in the "Developer Options" (OEM Unlocking) and to confirm the condition of the screen (scratches/dimming) before I made the three-hour round trip. ​They absolutely refused to check the settings or provide any real details on the quality of the item. They made up multiple excuses instead of taking thirty seconds to look at the device. If a pawn shop won't verify the basic functionality or hardware status of an expensive electronic item before a customer drives long distance, they are likely hiding something or just don't care about customer service. ​Save yourself the drive and the headache. Plenty of other shops are willing to be transparent about what they are selling.

Purchased a used rifle for my husband for Christmas. Casey was very pleasant to work with and…read moreshipped the Henry out fast and it arrived sparkling clean, looks and shoots like it's brand new. Very pleased and would definitely do business with them again!

I'm leaving for 14k in a few minutes. I'm trying something…read morenew where I give them the benefit of the doubt, and start at 5 stars. UPDATE: I went in at 5:45 not realizing that they closed at 6:00 (yeah, I was even on the business listing with all their info but didn't process that beforehand) but they (two guys, "Joe" & an older gentleman) gave me 100% of their attention, mainly because I was the only customer in there. Joe looked over my silver bars & rounds, weighed them & re-weighed them. Then weighed them again just to triple-check. This made me nervous because ODD numbers remind me of my darkest days when the ODDS were stacked against me, and all I wanted to do was to get even, get even, get even. Then he weighed my silver once more, for an even four times. Unbelievably, the fourth time the flaccid sack of silver was TWO OUNCES HEAVIER! Upon seeing this, I began to hyperventilate...then the air was getting thinner...the only thought on my mind was heating up dinner...the suspense was making me sick, I pulled my inhaler out to do the trick...but I fainted for just a second it seemed. Suddenly, a homeless guy was pulling my leg...just like I'm doing to you now! 14K asked me what I was trying to get, I gave him a number and he agreed with me. ID in the "system," sign here & here, right thumbprint there, and the cash go here. 12 minutes, in & out, and right at closing time, no less. The guys were friendly & convivial, casual yet professional & honest, they paid me the exact amount agreed upon I would recommend 14k Gold & Coin to cash out your silver bullion. I wouldn't recommend coming in right at closing time, but if you had to I think they would accommodate you. I stand by the initial blind 5-star review that I began with, as they have earned it when judged by all sensible metrics. I've been here before when it was across the street in the smaller location, several years ago, maybe a decade ago. This new location is very well-lit with an easily traversable sidewalk and parking lot out front. Inside is bright, airy, clean, and organized. I've been to a few Pawn Shops/Gold & Coin Stores that were more cluttered & confusing than Sanford & Son's junkyard! No agent of chaos here! Nice looking spot that felt open & serene.

Joe was very stand up and treated my wife and son very professionally on a recent matter. It was…read moreour first time going to a pawn shop. I would definitely go back.

Great Place to find good valuable items at low prices. Employees are more than happy to see you…read moreand help you :)