I am extremely impressed with this establishment. While looking online for furniture stores in…read moreJohnson City, TN, we stumbled upon this gem, as we live in Columbia, Tennessee, and require furniture for our son. After exploring several other stores, we discovered that Furniture Row had the most comprehensive selection and variety. Austin offered outstanding support throughout our decision-making process, showcasing friendliness, professionalism, and a readiness to assist. The visit was certainly worthwhile, and their prices are very competitive. I highly recommend this store.

My review of 2 stars has zero to do with the selection or even the item I purchased. It has…read moreeverything to do with the delay on delivery which has been delayed yet again. Now I understand that there is now a shipping issue which originally started as a back order. I have a problem that the sales people at the local level have no further explanation as to what the shipping issue is exactly, because the hierarchy has not given them any information as to what the specific problem is. My delivery date was originally late September to early October and it is just now mid September and yet they already know in advance that it's gonna be more like November? My issue is how do you know it's going to be that late in November yet have no other explanation than" it's a shipping issue." So is has me wondering and asking, Is it a shipping issue? Is it that they can't keep up with the orders? According to the sales person that I spoke with they said they're still able to put in orders! I am thinking wait what? so my question is why are they even continuing to order items from this company when they can't even get orders that people are already currently waiting to receive? Back order on popular nice looking furniture is one thing But continuing to place orders with back orders in place now on further delay because of some shipping delay of unknown cause? This is not reassuring. And let me just add that we also are making payments on the furniture that we do not have! Now to be fair, I will say we were told we would likely start payments before we received or furniture but this was in August and we were looking at the order being out a month to six weeks out due to back order, not shipping issues!. So we didn't have an understanding that it's they'll be delivered pretty much whenever we get it. Now while I'm speaking for myself, I also do not think that it is right to keep taking orders for this specific company that apparently is out of Vietnam, but again that information came from the guy that sold me my furniture. So my next question to the sales guy was, is the next call gonna be this company is no longer in business? That is when the sales person then followed up with, "no in fact we're still able to take a orders for the company." This is bad and there is no other couch like this one in particular that I am aware of so we are hoping all comes through. I just hope furniture row orders a warehouse full of this item in case there are issues with anything coming. that no one has to wait to receive a replacement! why run out of something if you realize it is a popular item! whoever does inventory needs a new job or whoever doesn't allow extra inventory because of budgets. This is a ludicrous circumstance!

Service and staff were exceptional in helping us get the best value for the brand furniture pieces…read morewe selected. We are in Mississippi but order all of our furnishings by phone with Walter and he never disappoints. They also have a shipper that was able to ship pieces from across the country for the best value. We have bought a lot of furniture over the years and Lenoir Empire Furniture in Johnson TN has been very reliable and we highly recommend.

I am very disappointed in the service I received from Lenoir.  I am 81 years old and I have…read morepurchased several items from Lenoir over the years.  I purchased a sofa that was delivered during the height of the Pandemic.  The delivery drivers were not educated on the product and did not know how to bring the sofa through a standard size front door.  A panel should have been removed to allow the sofa to fit through the door.  Instead of removing the panel, they jammed the sofa through my door and damaged my door and tore the fabric on the sofa.  Lenoir initially indicated they would fix the problem (although at first that made light of the problem and acted like it was nothing).  After almost 9 months of complaining by me, they had the manufacturer send me material that may match the sofa.  However, Lenoir is not sending someone to repair the sofa with the fabric.  It is very disappointing that (i) they use delivery agents that are not educated on the product causing damage to my home and the product and (ii) they refuse to make thing right with a longstanding customer.

When I walked to the door, everyone was friendly with a smile and I told him I just wanted to look…read moreand they didn't bother me in anyway until I felt when I was looking for and they were most helpful and yes, I will be back

Just went into browse. Lots of furniture of all kinds. Very large warehouse operation. Fairly…read moreattentive staff. But I'd imagine it probably gets pretty hot and stuffy in the summer. So if you visit in the summer dress according.

Zak's is your one-stop for home furniture. The outlet is located adjacent to their main store on…read moreNorth Roan. Between the two stores you should definitely find what you're looking for. The showrooms are clean and well organized. The salespersons are not pushy and very helpful and work off of commission. The prices are reasonable for higher quality furniture. Overall I was pleased with my purchase here.

Thank you Dianne for your amazing customer service! You have really made our shopping for…read morefurniture so much easier!

Best thrifting in Ashe county; well stocked with constantly changing treasures!! Store is clean and…read morewell organized with lots of friendly volunteers to offer help when needed.

I'm an old handyman who still does lots of creating/building stuff, usually from weldable/brazable…read moremetals. It's a hobby, these days. Comes in handy for neighbors I like. The inventory in this store is always changing, but it is always much, much cheaper than standard "Box" stores. I'm talking about Walmart, Home Depot, etc. I've never had a bad experience with any of their counter folks. Try it...You'll..... Happy Christmas. Ron from Erwin. Five stars from this old Electrical Engineer.

My wife and I recently purchased a bedroom set from Cannon's Fine Home Furnishings, and the entire…read moreexperience was outstanding from start to finish. Not only did they offer the best pricing we found anywhere, but their level of communication throughout the process was exceptional. Every question was answered quickly, clearly, and with genuine care. The white glove delivery and setup service was top-notch. The delivery team arrived on time, handled every piece with extreme care, and made sure everything was perfectly placed and assembled before they left. They even took the time to walk us through each item and ensure we were completely satisfied. We couldn't be happier with our purchase or the service we received. Cannon's has earned our trust and future business. Highly recommend!

Ive made many purchases here and have always had a great experience they have a large selection and…read moregreat prices we will not shop anywhere else.

I love all the Home Goods (TJ Maxx) stores, but this one in Johnson City is extra nice. Super…read moreclean, well stocked and in a good location in the Mall on North Roan Street. They have a very good selection of imported candies from Italy and other specialty foods like coffee and olives. If you 're looking to decorate your home, this is a great place to do it. Upscale items at very reasonable prices, like lamps, rugs and picture frames . . . sometimes you can find some really beautiful things hidden away on the shelves. Just be aware that the furniture that they sell, and the large rugs, appear sometimes to be seconds . . . with minor imperfections or dents and dings, but can be repaired easily making it a good purchase. This store, and the one in Hickory, NC are definitely my favorites . . . along with the big Marshalls in Greenville, SC off of Woodruff Road. The TJ Maxx companies really put a hurting on the overpriced mall stores as well as Steinmart . . . better selection and cheaper prices . . . competition is a good thing.

I bought 2 accent chairs $600 on 11/10/23 scheduled to pick up today. I arrived to find out they…read moreresold them the next day when they should have been placed in the back, they were without the tags that I have and receipt I paid for them. They admitted they did, how did they ring them up on clearance and with no tags? I drove almost 2 hours to pick them up tonight. All I got was, I'm sorry, we sold them again, but we can refund you. The manager tried to avoid the entire incident. How can you sell something I have bought and you gave me the tags off the item and a pick up slip? I will never shop in such an unprofessional place.

Very pleasant experience. Steve was our sales guy. Very nice. Adam was our delivery guy. Also very…read morepleasant experience. Both delivery guys were super nice and great. Love our new bed. Our back aches are gone after the first night. Well worth the wait for this wonderful bed.

Hats off to David Hanson, from the moment we stepped through the door he greeted my wife and I…read morepromptly with amazing compassion for our concerns in purchasing a recliner for my wife after her shoulder surgery. David began with a few basic questions and listened to our desire for our budget and needs. Instead of jumping into some of the more expensive chairs he immediately went for what he considered most comfortable middle of the road. As soon as my wife sat down on this recliner David described the features and it's made quality which was more important than I would have imagined. They are differences in each manufacturer and found he even knew about special adjustments we could make during ownership. This to us was not only a delightful experience shopping but worth noting this was an educational experience as well! We had been shopping at other furniture companies in Johnson City and had always thought Grand Home Furnishings would have been out of our budget. What a surprise it was after visiting another local furniture store where the folks working hardly knew how the chairs we were looking at worked but didn't give the vibe they wanted to show us something other than their most expensive. Glad we stopped in Grand! Thank you David for sharing your knowledge and experience with us helping us make an expensive decision. You guys have earned our future business and look forward to shopping for a new bed soon!

A great family run business. Bought here 10 years ago and just moved back to town. They were…read moreamazing. Walked in and bought a heavy metal futon bed at 1000 and had it delivered free to my house at 1230, all set up. Beats getting a truck and hauling it home from Wal-Mart and then putting it together. We'll be using them again!

From the owner: Ritchie's Furniture & Appliance is a family owned furniture and appliance dealer. Located in…read moredowntown Elizabethton, TN, we have been around since 1936. We offer many nationally advertised brands with in-house financing options, delivery, and setup se

Family Furniture is hands down the best place in the Tri-Cities to buy furniture and mattresses…read more They have a beautiful selection of all styles of furniture, and you cannot beat their prices! The owners, Pete and Rachel, will treat you like family and always have your best interests when helping you find the pieces you need. They also offer free delivery within the area if you are willing to help unload the furniture!

Yes this store is OPEN. Since around 2002. Pete and Rachel are very helpful and there prices are…read more. well like the poster below mentioned .. Fantastic.