This is my local FEDEX shop, and it's handled all my shipping and printing needs. It's unfortunate…read morethat they have been reviewed poorly from previous visits. I've definitely had great experiences every time. From an employee walking me through their color printers after a 8,000 questions, to having someone open the door when bringing a package in. I've also had business cards printed here that I needed pretty quickly and with 1 original that I had, they were able to duplicate it and actually make it look better then the original. So I can honestly say that they've always taken care of all my needs. So much so, I have a UPS shop closer to me, but I prefer driving further in order to deal with the employees and location. The other benefit is that there's a Pinecrest bakery right next to them, so in the mood for some coffee, a pastry, sandwhich, or just a quick bite, you can knock your shipping, printing, labeling all out of the way while also getting something in your stomach.

Why are all mail facilities the same? Came to get a prelabeled package shipped at FedEx. When I…read morewalk in there's a huge line. About 8 people. All trying to ship an item. I look towards the cashier... one person. One person fedex? This poor woman was getting the side eye from everyone. Honestly not her fault. She's alone. It's the company for not getting more staffing. She was pleasant quick and helpful. Not to mention patient. I then noticed there is someone else at the store but he was working on printing and copying services. They should have a manager or supervisor to make sure things are running smoothly. Thank you to the FedEx woman for being so professional!!! Other than that there are many places to park for this store. It's located in a shopping mall next to Pinecrest bakery. The store is large and there are plenty of things to do for mailing and any paper needs.

Great Service, Friendly Staff, knowledgeable with all shipping companies such as FedEx, UPS and…read moreAmazon returns!! Would highly recommend if you are in the area.

From the owner: We are the go-to resource for packing, shipping, printing and Private Mailbox needs of the…read moreresidents and businesses of the Cutler Bay, Homestead and Gould's Area.... Our team of trained experts understand the meaning of Super- Star Customer Services! FedEx and ups shipping and drop off authorized center

Thank you Aaron!! Went out of your way for me I really appreciated it!…read more Considering the atmosphere, you stand out .

Just left and Ericka, what a rude lady! I usually have a great experience at these but wow, she…read moredidn't seem to be happy to be there. Very off putting.

Items are on sale and are still expensive. Even copies are expensive.Go in there with patience…read morebecause you may be there awhile. Limited parking spaces...

Let me start by saying I go here often and it's ok but today was awful. I went to check out and the…read moreline was really long. There was one cashier and after 15 at the end of the huge line I put the things I was buying down and left.

Maria and her husband are top notch business owners. They…read moretreat you like you're family. it was Wonderful to do business with them today. They are very fair in their prices and parking is easy as it is right behind the back door. Great hidden gem of a mom and pop, Pak and Ship store.

I hired Pakmail Miami to pick-up, pack and ship to me, fully insured, my auction purchases which…read moreconsisted of multiple breakable items. Despite my request for a receipt I never received one. Almost half the items arrived broken and I IMMEDIATELY contacted Maria and Ricardo the owners, and was assured by them that UPS would be in touch with me. They never claimed at the time I contacted them that I had not requested full coverage. I regularly purchase items at auction and always purchase full coverage for my cost of the items. Many, many weeks went by without a word from UPS or Pakmail Miami and I contacted Maria and Ricardo again to inform that no one from UPS had contacted me (entirely on my own initiative I had sent a complete photographic record of the damages) They emailed me claiming FOR THE VERY FIRST TIME that I had only been covered by insurance for the minimum amount of $100, claiming falsely that I had wanted to save money on insurance and also that too much time had passed and UPS would not consider any claim. ***I NEVER RECEIVED ANY COMPENSATION THAT I WAS ENTITLED TO AS A RESULT OF WHAT I CONSIDER BLANTANT NEGLIGENCE ON THE PART OF PAKMAIL MIAMI. ***IT IS ALSO MY OPINION, if that isn't clear, THAT THE OWNERS OF PAKMAIL MIAMI ARE UNTRUSTWORTHY! ***All supporting emails are available for review.

I had a consultation call with Osiel and I'm so grateful for his guidance. He not only called me…read moreback exactly as promised, but also gave me thoughtful and respectful advice without charging me. His advice on how to handle my matter was clear, and he assured me of how to resolve it efficiently and professionally with Florida Revenue. That kind of integrity and professionalism is rare. His team was also very courteous and helpful. Their office is bilingual, so I never felt uncomfortable even though I don't speak Spanish. They made sure to let me know Osiel would return my call, and he did exactly that. Even though I wasn't a paying customer this time, he treated me with the same level of care you'd expect if you were. When I have future business, I'll 100% be coming here. I highly recommend Ulloa and their team, not just Osiel, if you're looking for trustworthy, knowledgeable, and professional service.

Professional and courteous. Was able to receive last minute service quickly and a maximum refund…read morefor my taxes.

This company has been operating for only a short while but other well established companies should…read moretake notice of the way a business should be operated. This company has distinguished itself by providing a wide range of services of the utmost quality with superb personalized customer service and attention. I originally went to them for their Fed Ex service because of the convenient proximity to my location. While there I realized that they provided a wide array of services including highly specialized HD printing and graphics on various surfaces and materials. I decided to use them for some graphic printing and was astonished by the excellent quality of their product and competitive pricing. This has become my one stop shopping place for most of my business needs. Kudos for great work and customer service. Keep up the good work.

Great shop, fast printing and excellent customer service. You can seriously get everything done…read morewhile you wait in this shop. They even have a cafe so you can work and have a bite.

Really convenient shipping location! It's open longer than anywhere I needed to ship (USPS, UPS,…read moreFedEx) and was quick. I've only used for prepaid shipping so everything was smooth and shipped the same day!

This is probably a fine business in its own right, but I'm giving this place 5 stars because (A)…read moreThey were there when I needed help getting out of a bind and (B) They basically opened up their store more than 2 hours after they normally close, just to take care of me. I found out at about 8:15 p.m. on a Tuesday that I needed to pack and ship a package. I was leaving on business very early the next morning and would be gone for several days, so I needed to get this shipped that evening. Even the post offices that stay open late close by 6 so that was out, FedEx/Kinkos was out because I don't have an extra testicle, which is what it would've cost to ship this heavy box using FedEx, so my only hope was to find a store that ships packages via UPS or USPS. I remember seeing this place along US1 in the plaza where TGI Fridays and Pier 1 Imports are located. I boxed everything up and headed out, hoping they were open (I couldn't remember the name of the place and couldn't find them in the few Google searches I did, so I couldn't call ahead). I arrived just after 9, the "OPEN" sign was still lit, and the door was unlocked. I walked in, thinking that maybe they were supposed to close at 9. I saw 2 people (the owners I think) in the back, and a chain gate was pulled 1/2 way across the hallway between the front of the business and the area where the sales counter is located. I asked if they were still open and pointed toward the "OPEN" sign that was still lit up. The man looked up and said "We close at 7 on weekdays". I asked if he could help me out, and I nicely explained again that I stopped because his open sign was still on. He smiled and said "You can come in". The woman who was working there was friendly and took care of me quickly, and because of their kindness I could relax knowing that these things were shipped before I left the next morning. That's customer service at its best! As far as the store, they sell boxes, tape and packaging products, they can ship via UPS, USPS and FedEx and they also sell stamps. I also believe you can drop items off to them and they will package them up for you and ship them. The next time I need shipping supplies or need to ship items, I'll be coming here for sure; They've earned my business. Come to think of it, I think I'll also send them one of the "You've been Yelped" cards as well!