The woman who was there was wonderfully helpful, friendly, and NOT judgemental. She helped me with…read moreall my needs and was extremely personable. She made me feel very comfortable and assisted me in finding everything I needed. I will definitely be shopping here rather than any online store. This shop is great for dancers or anyone who is looking to feel sexy. Thumbs WAY up.

Finest and biggest lingerie selection in town! My wife is a loyal customer, the prices are right,…read morethe staff is friendly and helpful all around great job, keep it up!

Came in here twice in one day. First I went inside just as it opened and the second time was when…read moreit was a little more crowded. In the morning, everything was clean and organized. Later in the day I could see that were some messiness to it all. There were a lot of people and not many seemed to know how to put things back to where they found it. I was delighted to see a buy one get one free for all item already marked down. So basically I got something for free and something double discounted! The store is quite smaller than what I am used to for a forever 21. There's only one floor. So one round to see everything just takes a small part of your day Overall, not bad. But not the best. 3/5

Horrible customer service. I mean the worst. The store is messy, there are racks with clothes that…read moreneed to be ran everywhere, and the racks are so stuffed it's hard to look through them. The girl at the checkout had the worst attitude ever. She didn't even say hello or thank you. She looked pissed. We walked up to her ready to checkout and she just grabbed my stuff with an attitude and began taking the hangers off. We stood there for about two minutes in silence and all I got from her was the total. Maybe if she hates her job so much she shouldn't be working there... Worst forever 21 ever.

Very clean and beautiful venue! I've been to Plato's Closet in other cities (love the stores) and…read morethis one was so pleasant! The pricing in this store/location was really reasonable compared to other stores I've been too! The staff were visible and present, very helpful and professional. This point is very important to me, it added to the short visit. I was with my sister and she was able to get two hats for $11 in total - great selection and quality.

Do not take your clothes to sell here they reject almost everything saying their inventory is…read more"almost full"

Ok, for as badly as I want to give this place 3 stars, I'm giving it 2…read more Here is why... I come here a whole lot. Why? Cause the truth is, you can find cheap things here. If you're like me and only wear things once and gift them then yes, you want to find cute pieces that you can wear once and throw out. It's the era of social media! You can't possibly wear the same thing twice? Or can you? Perhaps you can but, I don't! So, I frequent any place that has a bargain! Yes, that is right.... Ross is your Local discount department store. It's dirty, it smells, you have to have patience while shopping, isles are cramped, it's disorganized, and plainly put.... it's a hot mess! However, I've learned if you come late at night when the monsters are out to play it is EMPTY! Yes!!!!! They close at 1 a.m. you can shop and still make it to the club! Or to your bedroom! Wink! The customer service is always bad. The security greets you as you walk in. Not sure if he is supposed to scare you as you walk in or not but would make sense to have security walking around watching people pop off sensors but hey that's none of my business. I came here a few months back for a luggage and it had a visible scratch, the lady acted like she owned the store and wouldn't discount the luggage. I didn't understand. Oh well! Win some, lose some. Come, but fear the chaos.

This review is more on how they're handling COVID and not so much the store…read more I was driving home to San Diego and I saw the store so I stopped by. Long story short, I had to return a small salt and pepper set and after I handed my item to the cashier, she went and pulled out a sanitizing wipe and wiped the box down. Also, she had put on new gloves before and after my transaction! I don't know if this is how this area is handling things, or maybe just the store, but kudos to the employee on being safe and clean! :)

I have to say this is one of the better Ross stores in El Paso. It wasn't as trashed as other ones…read moreI've been to around town. The one near my house is typically a disaster. There's clothes and shoes thrown all over the place on the floor. Seriously, it always looks like a tornado hit in there. The employees aren't as nice, either. This is at the Sunland Park location. Anyway... I was looking for some costume jewelry and something kind of decent to wear at the last minute. Dressing fancy isn't really a priority for me right now. I found some cute, dangly earrings by Guess for $5. I kid you not, I also bought a glittery, purplish evening gown/dress for $4. I was looking for a nice looking blouse but ended up getting the gown/dress because it was so cheap. The blouses cost more than the gown! I didn't even try it on but luckily it fit perfectly. I figured I could give it away if it didn't fit. I was really pleased with my transaction here. The employees were mostly nice and helpful. By the way, this was for a virtual event! I hadn't been to this location in about two years. The last time I went was to buy a gift for a birthday party (before Covid). Everything was fine at that time too. I'm surprised I hadn't written a review! All employees were following safety precautions. They had their masks on. Some were also wearing gloves. I spent $10 and change when it came down to it. Just for fun...here's "Fancy" by Drake. I hadn't heard the song in years. I think it still holds up in 2020. https://www.youtube.com/watch?v=ZenXuQBgbgk If you aren't into rap, R & B and/or profanity, I wouldn't recommend listening. It's probably not suitable for work, either.

Never thought I would find a ross that I liked here in EP. I was surprised that it was not busy…read morewhen I walked in on Saturday afternoon. This store was FULLY stocked and there were so many items to look at. The home decor was poppin and it almost made me forget that I was at Ross. The best part yet was the fact that there was NO LINE. We quickly grabbed the items we were looking for and headed to pay. We were in and out quickly and the cashier was friendly. The sales floor was a bit unorganized but hey it's the weekend, the store is bound to get messy.

Crap personnel working at this location. My encounter with the cashier today was unprofessional and…read moremy decision to inform the manager was even more unimpressive. Asked if I could use one of these "stack the savings" coupons I received in the mail but the cashier quickly stated it cannot be combined with any offers or discounts. Since my item was already 20% off. I said but it's stack the savings, and I read to her the fine print she still claimed I could not do it. She responded maybe it's only online. I said no, it says sitewide and storewide. I finally asked if she could just try it and what do you know, it worked. No apology but not too worries. We finish the transaction and I said thank you when handed my bag but not one single word from her. No thank you, no have a good day, no sorry about that. Went to find manager just to let him know but he looked like he didn't want to be there himself. One star for the young man that helped me when I first came into the store.

So disappointed - 3 sales associates working in I mean standing around talking to each other but…read morecouldn't break up their conversation to help me or the other customer in the store . I left and went to Macy's to buy my Michael Kors ‍ Whatever