DO NOT STAY IN THIS HOSTEL!!!!!!
When we first arrived, they gave us keys to ANOTHER COUPLE'S ROOM!!!!!! Had they not seen us in the hallway, we would have let ourselves into their private room.
Since we had valuables in the room, we requested that there be NO housekeeping. Meaning no one in the room besides us. They entered our room the second day (we saw trash was emptied). Despite telling them in person every day for the rest of the stay and having a sign on our door, housekeeping came to our room every day we were there.
We paid for four spots in the room to block it off for us 3. While we were out visiting the city, they arranged for a woman to join us in the room. Thankfully we came back to the apartment in time to discover their mistake. Had we not stopped by the apartment, we would have returned at 2:00am with a stranger in the room we paid for. When we asked why they did this, the girl at the desk simply said "there was no note in your account".
There didn't need to be a note because we PAID FOR ALL FOUR BEDS!
Every day they need to "recharge" your room key because it stops working at 9:00am. That was another pain to have to do, because the common room was in another building. Not only that, but you can only do recharge the key after 11:00a. Of course they neglected to tell us that detail, so our second day included two trips to the "lobby" to get into our room. Note the disparity: there were 2 hours where you couldn't get your key charged AND it didn't work.
They claim to have wifi, but it's only in the common room, which again, is in another building. There is no wifi access in ANY of the building with the actual rooms. Not only that, but the common room CLOSES at 11p! I've never heard this from a hostel before, but am pretty sure they are just lazy because an employee sits there anyway.
Our first night in Dublin, I tried using skype to make a call home (requires wifi). There was a big, rude guy working the desk that night. Despite it being cold and raining outside, he INSISTED I stay outside and try to connect to the wifi from there. Of course it didn't work, so he said to try getting wifi in the hall of the neighboring building. After many failed attempts, I returned to the main building to have him say something like, "I didn't say it would work, just that you could try. Please stay out of here."
The luggage room is awful. My friends and I literally had to crawl through it to find our stuff. Thankfully we didn't leave any valuables in our luggage that day, otherwise they would have been broken. Our bags were literally thrown to the back wall.
I have stayed in over 15 hostels in my life and have never had such an awful experience. I was tremendously disappointed with hostelworld because it was rated highly. If you are reading this, do NOT STAY HERE!!! It's for your OWN good!!!!!!!! read more