This woman is a true lash healer. I highly recommend going to see Lena! My lashes have never looked…read morebetter, more natural. She tinted my brows for free and being in her presence was an amazing gift! Best value in town. Go see her ASAP!

I am in Tulum part of the year, and was searching for an emergency fill. Lena popped up, and she…read moredid an AMAZING job! Bonus is that she's an all around kind and great person. Thanks, Lena! Hasta luego :).

I really like this Salon. I wanted a salon that did a good job of course, but wasn't too expensive…read moreand wasn't in the tourist area. I found it at LP! Pamela is from Argentina and is very personable. She does a great job coloring my hair and gives the ends an occasional trim. The prices are super reasonable. She does hair and makeup for events, and offers some facial hair removal services. I haven't used them myself as I just get my hair colored and trimmed. I had a friend in town visiting and she made an appointment with Pamela and absolutely loved her hair! She does not speak English completely, but between my google translator and her little English, she understands my needs perfectly. Also, when you come, the entrance is a bit hard to find the first time. Just go up the stairs...walk straight back...and it's immediately on your left. If the door is closed, just knock and they let you right in. Give her a try! She's great!!!

i got a balayage and couldn't be happier. there was a language barrier but everything was done as i…read morewanted. it was extremely reasonable for what was charged. they only take cash so be sure to tip well.

DO NOT USE THEM!! WORST SERVICE EVER!! These were the worst eyelash extension I have ever received…read more Do not use them unless you want to be scammed. The lashes that didn't fall out looked terrible during the first week. Areli purposely didn't use enough glue and placed the extensions further out on the tips of the natural lash so I would need a refill after the first week. She was trying to get as much money out of me as possible. For a new first set, she charged me $105 USD. I'm pretty sure she was overcharging me because she thought I was a tourist and new to Mexico. I paid because that's what my girl in NY charges, however, the lashes in Ny are great, stay in and last at least a full 3 weeks, Areli's look horrible and were falling out during the first week. I asked her to please fix them because they should not be falling out and looking so terrible during the first week. She was trying to blame the weather and climate of Mexico. Meanwhile, my lashes that were done in NY lasted the first 3 weeks of me being here. She said I will just need to pay for a refill sooner. Once again, her goal was to overcharge and get as much money out of me as possible during my time here. She tried to take advantage of me because she thought I was a tourist. She didn't know that I will be living here for most of the year and next. She could have had a long term loyal customer but she tried to hustle me instead. Go to someone else who is honest and not just trying to steal your money.

Took 2 hours for a simple mani/pedi (no polish). There were 3 women in salon working. One appeared…read moreto be owner and 2 workers. One worker could not do manicures or pedicures and owner refused to assist. So essentially one woman working. If you go with multiple people understand each person would take about 2 hours. Pedicure was done is a cheap Conair pedicure bowl. (With a loud obnoxious motor noise. Water was filled with jug so it was room temperature. Tools did not seem to be sanitized properly so beware!! Woman working did however do an amazing job with cuticles and polish for what it was worth! If you're wanting to relax and be pampered this is not the place to go.

Great little nail shop on top of the convenience store. Around $10 US. Nail tech spoke to a of…read moreEnglish so it was very easy to communicate all of the little things like nail shape, cuticles, etc. They use high quality polish brands. I am not sure if they take cards, I paid in pesos. It was very relaxed compared to what you might be used to in the us (working on two clients at a time, seemed to maybe also be a daycare or just one baby hanging out with a sitter) and not at all fancy, but they do a great job, and also offer customers water. I'll be back on my next trip!!

I did a walk-in mani and pedi with acrylic. Pricing was very fair. Salon was clean and efficient…read more Staff was super friendly and listened. I'd highly recommend! Hice una manicura sin cita previa y pedicura con acrílico. El precio era muy justo. El salón estaba limpio y era eficiente. El personal fue súper amable y escuchó. Lo recomendaría mucho!

Went to Monica's on my honeymoon to get my hair chopped off. I had a wonderful experience with…read moreMikayla. She was SO sweet and gave me an amazing cut. I showed her Pinterest inspo and she DELIVERED! I'm still so in love with my hair! I recommended her to another woman at our resort and she went to get a blow out the next day (and loved her experience as well). Ask for Mikayla she was amazing!!

Booked an appointment for a 1.5 hour service with…read moreJacqueline and was given a time slot which entailed a 25 minute walk from where I was staying which was no problem. But, 10 minutes away from salon, I receive a text saying it needs to be rescheduled due to a 'inconvenience '. A real INCONVENIENCE for me to say the least.

Read a lot of positive reviews so thought I'd take a chance. I am so glad I did! Great spa with a…read morevery chill comfortable atmosphere. The girls that took care of me were top notch. Such care and attention to detail. Honestly it's hard to find service and outcome like this in the States. I highly recommend!

Absolutely my fave spa visit. The place is not only luxurious and cozy, but the service was…read morefantastic. Truly caring staff. Massage therapist for both my fiancé and I were communicative, thorough, and well trained. We walked out feeling brand new. Their prices are competitive and they have provide a multitude of health & skin services. Will be back!

Went in for a mani/pedi and a 50 minute relaxing massage. Probably the best massage I have ever…read morehad and it was only about 650 pesos ($40). The mani/pedi was also very good and cost 500 pesos ($25). Definitely will go back the next time I am in Cancun.

So my experience at this place has been nothing but positive. The attention you will received from…read morethe beginning to the end are very nice. I am a business owner my self and one of the things that i came to find out, is that customer relations it is very important. This place works of schedules and you will need to call in advance. Try to call at least the day before if not two days in advance, they are busy. Will definitely visit this place next time i am in Cancun.

Staying at this resort was such a terrible experience that it has made me hesitant to ever travel…read moreto Mexico again. What should have been a relaxing vacation became a traveler's nightmare. The property itself is beautiful, but unfortunately, that is where the positives ended. The food and service were abysmal. I was hungry throughout much of our stay because obtaining food was surprisingly difficult, aside from what was available at the cafeteria and the very limited room service options. Making restaurant reservations was impossible. We also could not enjoy the hot tub in our suite because the smell outside was unbearable. A significant amount of sargassum had accumulated against the buoys near the pool and remained there throughout our stay. The odor made spending time outside extremely unpleasant and essentially rendered one of the amenities we specifically paid for unusable. The most disturbing part of the experience, however, involved the salon. Prior to arriving, I made multiple attempts by email to schedule and confirm a salon appointment. Despite the repeated correspondence, I arrived at the resort without a confirmed appointment and ultimately received no salon services whatsoever. Despite this, at checkout I discovered that I had been charged for salon services I never received. I explained the situation and showed the staff the email correspondence demonstrating my attempts to confirm an appointment. Nevertheless, I was told that I had to pay the charge before I would be permitted to leave the resort. Faced with that situation, I paid the disputed charge under protest so that I could leave. After returning home, I contacted the salon and explained what had happened. They apologized profusely, acknowledged the situation, and promised to refund the charge. I have that commitment in writing. More than 30 days passed without a refund, and my subsequent inquiries went unanswered. I ultimately had no choice but to dispute the charge through my credit card company. A beautiful property cannot compensate for terrible service, difficulty obtaining food, unusable amenities, and most importantly, being forced to pay for services that were never provided. This experience completely overshadowed our vacation and destroyed any confidence I had in this resort. I would not return, and based on my experience, I cannot recommend it.