The Owner of Craftsman came out to our home to look at the job and ensure that there were no issues…read morerequiring more attention. He was pleased with the end result and as I stated earlier, we do have a pretty bathroom now. We discussed the project and all that happened along the way. He told me that several changes were now in place to make sure some of the mistakes don't happen again. He apologized profusely for all the problems, assuring us that should anything arise in the future, it would be taken care of within our five year warranty. He stated that the General Manager must have been having a bad day and this was an isolated incident. At this point, with everything said and done ~ I am enjoying the bathroom very much and would recommend them to others.

PLEASE everyone, give this a read before you do business with this company. Here is what happened…read more We had water issues behind our shower & decided we needed to fix it & it might be a good time to renovate our bathroom. We met Paul, a nice man. I want to stress that I do not hold Paul responsible for this company's practices, but the owner Kevin McCloskey, who sets the prices for these jobs. Paul said we needed to get a restoration team involved who could deal with any potential water damage. The restoration company agreed that they would remove the shower tile and fix anything we needed fixed. The gentleman who owns the restoration co. asked if if he should go ahead and clean out all existing tile in the bathroom and do the drywall repairs to prepare for Craftsmen to come in and lay tile and put in the new tub and vanity. ALL OF THIS was to be ON OUR OWN OUTSIDE THE CRAFTSMEN CONTRACT. This was at the direction of Paul our salesman. Essentially, Craftsmen would replace a 2 sink vanity, a quartz top, tile the floor which is exactly 130 (I counted them) 12 x 12 tiles, and tile a shower that is 6 X 7 x 9 feet tall, one side of which was to have decorative tile. They were to provide a new shower head and controls and another one by a bench in the rear of the shower. They were to put down a freestanding tub. They would hang a mirror, put a glass door on the shower (31" by 66") and a glass window (57 " by 57") on a ledge that lets you look out of the shower. They then gave me an initial estimate of AT LEAST 60,000 dollars. Paul said some of these can go as high as 75,000 dollars. I asked why and they would give me nothing specific at all. I stated that all the drywall and demo was to be done by a restoration team and all they needed to do was tile the floor and shower, put in the vanity and position a freestanding tub & do the light fixtures and the mirror ALL WHERE THEY ARE NOW. I spoke with Kevin, the owner, said they have been in business a long time and have many satisfied customers and they are competitive with their pricing. I again stated that it didn't make sense. Paul got back to me and stated if we bought our own tub, our own mirror, our own light fixtures & our own glass door & window they would come down to 61,000 dollars. With a cash discount they would come down to 56,000 dollars. So, essentially, they were stating that they would tile 130 square feet of floor, and the aforementioned shower, put in the vanity and quartz top, two sinks and faucets. The Kohler retail pricing of two faucets, sinks, shower faucets, vanity, quartz top, tub faucet is 13,087.76. That is not the Craftsmen discounted pricing they get. They said by us buying our own freestanding tub, mirror, light fixtures, glass door and window, which they would install for us, would pass some savings on to us. I asked Paul, "where is the difference of 43,000 dollars coming from?" He wouldn't say other than that it was competitive pricing. I asked if he would bring the owner Kevin out to the house so I could show him first hand Craftsmen would not be doing demo or water repairs, no tub, no mirrors, no doors or glass, no light fixtures, and essentially, just doing the vanity, top sinks & 130 sq.ft. of floor tile and tiling a shower and putting in new fixtures. Kevin said, that they had been doing this for a long time. I asked how 56,000 for a project with 13,087 dollars of items is coming from, and how can they justify 43,000 of labor and I didn't want to be ripped off. At that point, after nearly 3 months of working with Paul over 7 weekends, getting the restoration company involved, etc, Kevin stated that they didn't want to work with anyone "that felt ripped off" and that he was "pulling the plug on this project". I had put down money to buy the vanity and quartz before all the items were picked out because that had to be done to get on their schedule. Now I have a vanity....and nothing else. Thanks for nothing Craftsmen. You are seriously trying to steal money from people. You ought to be ashamed of yourselves.

We had a variety of things that needed to be done: drywall repair, hang a pot rack, and replace a…read morebathroom mirror. He did great work. Everything went great. I'd hire them again.

From the owner: Commercial and residential exterior painters and interior painters. We are a home improvement…read morebusiness specializing in restoration. We work with investors, home owners, management companies, and commercial investors. We facilitate property flips and sec 8 units. Fully licensed and insured and we will meet and exceed your expectations. Contact us today to get started.

Matt did an excellent job with finishing my drywall. I would definitely recommend if having quality…read morework is important to you.

They did a great job hanging and finishing the drywall in our new barndominium. We were in a time…read morecrunch to get finished and they worked weekends and holidays to get it done.

Never answer the phone or care to call back. They need to get better on communication. If they do…read morework as they communicate, is not a good work.

I felt very comfortable with Kelly, he showed me things I didn't even know about. He was very…read moreknowledgeable, and he explained himself quite well. I already recommended this inspector to friends.

They didn't bother to show up to give me an estimate after I booked on through their website. I'll…read moretake my business to someone that actually shows up when I need them to.

Awful. Beware of this company for they have absolutely no idea what they are doing. Put the…read morecabinets ON TOP OF hardwood flooring, terrible cabinet setup, got paint all over our stove. The molding isn't even all the way on the walls. Definitely do not recommend.

I hired fresh coat painters last December to resurface/painters my bathroom ceiling. I told them…read morethat the prior contractor had likely painted over dust, causing the paint to peel and that the ceiling would probably need to be sanded and resurfaced. Unfortunately, I'm pretty sure their painter just put another coat of paint over the damaged paint which then started to peel again after a few days. I was told multiple times by their representative that no payment would be required and the ceiling would need to be redone by someone else. This would have been fine except I'm now being threatened with a lien on my house for non-payment by the owner Brian Denny. This is what my ceiling currently looks like and what fresh coat painters of South Dayton is expecting payment for.

We want to thank the two workers you sent to our house for a painting job on July 25, 2022. They…read morearrived early, worked until past our usual dinnertime, with only a short lunch break. They did a thoroughly professional job and the results were all we could have hoped for. When finished, they cleaned everything up and reconnected all appliances that had to be disconnected. We very much appreciate their professionalism and will certainly be calling you again if we need any further painting. Thank you. Michael and Sue Cramer