They have gotten really money hungry over the holidays. I return Amazon stuff at least once per…read moremonth. They box the merchandise, tape it up, and mail it at no charge. Just show them the return authorization, they scan it, and give a big thank you. Today, I was told they couldn't just scan the return ticket, I had to print it out. But, they would print it for $3.50. Plus, they wanted $1.50 to put one strip of tape on the box. So $5.00 to ship what was free for the past many weeks. I guess they don't get enough $$$ from Amazon?

Went to drop off an Amazon package today. Sunday morning and only 1 person working - long line. The…read moreyoung lady working was so kind and patient and didn't get frazzled at all. She addressed each person, multitasked and was over the top kind. Just felt the need to recognize her because I would not have been handling it that well. Her name was Avery.

I have a son in Norway and a son in Kyrgyzstan and frequently send packages. I live in Stone…read moreMountain but drive to this store because they are so helpful, efficient and kind. They always try to find me the lowest price, and even give me suggestions to make the fee cheaper next time. The father and his three sons are always warm and friendly. I drive past at least 10 shipping stores to go to this one, and I always will.

Great service! I came in with my kids and the guy at the counter went above and beyond to help me…read morepack and ship my items. He was extremely patient and made my day with how kind he was. Definitely recommend this place!!

1227 Rockbridge RD SW 1227 Rockbridge RD SW, Ste 208, Stone…read moreMountain GA. 30087 BEWARE of the price inconsistency here. I went in to mail a package to CA weighting 11.2 pounds. I was quoted $51.00 and some change. I took the package to the USPS to see if I could get a better price. I could did not get a better price than the $51.00 so I came back to this store to send the package off. The clerk had already printed off the last shipping label the first time I was in the store and kept it just in case I returned to the store. She was right, I did come back. I came back for the first price I was quoted. I asked her to remove the insurance on the package. This brought the price down to $48.00. I agreed to that price. All of a sudden, she said I need to make an adjustment. After she made the adjustment she said, that will be $68 dollars and some change. She mentioned she had made a mistake in the measurements on the box however; she didn't measure the box again. She actually charged me $17.00 more, bringing the total cost to ship the package to $68. I left the store again going back to the USPS. This is unacceptable behavior. They need to move out of our community; they cannot be trusted to do business with the people in our community. I may be a lot of things but dumb and stupid is not one of them. I ended up paying a total of $51.00 to send the package off at the post office. All this UPS store is good for is to send Amazon packages back to Amazon; that's it, nothing more. The clerk misjudged me; more than likely she thought I would just suck it up and pay the $68.00. She was so wrong! See less Edit Delete

Taslim Ahmed and his associate did a FANTASTIC job on my packaging and shipping project last…read moreSunday. Taslim saved me some serious money just by explaining how I could reduce my postage costs by cutting and reducing the size of the box I was using. Both he and his team member spent a lot of extra time with me to explain shipping cost pricing, tips to maximize my shipping, etc. I HIGHLY RECOMMEND them for all your shipping needs!

Plenty of parking by the shipping store (also right next to Kroger so pretty convenient!). Service…read morewas fast and the owner took the time to give me options on the cost/estimated duration on how long my package would take to get to Seattle. Aside from the typical shipping, packing, copying, printing and mailbox services, I noticed you can also get your passport picture taken here! Plus they offer laminating and notary. There was even some blocks to keep the kids entertained/distracted.

I went to inquire as to why a package I paid to be shipped on February 1 is being transported…read morebetween a few of the same facilities, in a circle, and has not left Suwanee... although it was supposed to arrive at the location in 3 to 5 days. The young guy behind the counter agreed that he had never saw this happen, and that his manager would have to call USPS but his manager was not in until Monday. With a demeanor, as if I was bothering him to get up off his phone, he asked that I leave my tracking number for the manager to call USPS, who wouldn't be in until Monday (it's Thursday). Never did he attempt to do so himself or provide a # I could call myself... saying his manager had to be the one to call. He had a complete attitude trying to reiterate that no timeframe is guaranteed and sarcastically stating that it is an "estimated timeframe" when paying for packages to be shipped EXCEPT that that is not completely true. His demeanor was nasty. There was a complete lack of customer service and he showed a complete disregard for my concerns on the mystery of where my package is, repeating that "it's out of our hands" with a snarky tone. The lack of customer service experienced was disgusting.

I ship in this store the guys help me so much and the answer all my questions. I got all my…read morepackages shipped by FedEx. I love it because I don't have to expend all my time driving to the usps store or fed ex and ups I can do it from this gas station and good prices

They will get you set up to ship whatever you need safely and securely. They were patient with my…read moremany questions and saved me money for what I was being quoted to pack at the big box chains

Called and spoke to a nice man, asked them if they can email me the application, never got it. I…read morethen emailed them I was looking to get a mailbox and pay for 1 year upfront. Still, no response, if this indication of their business practices, good luck to them, I will look elsewhere.

It's the same service that you get from a brown store. The value is similar to all the rest, the…read moreonly issue is that they are not as conveniently located so you may have to take a longer drive. Quick scan as the other so just as convenient. The only reason for the star rating is it's relatively common nothing that takes its over the top.

I know people love to hate on this location but I love it. The machines always work, the staff are…read morealways there to get you in and out, I've never had any issues and I hope it stays that way! I literally can get all my print and shipping needs met each time I go! Service is awesome and the value to me is pretty worth it! Will come back