If you are looking for a great place to live in Jacksonville with a beautiful pool…read moreAnd clubhouse look no further then the Alaqua. Their apartments are large with high ceilings and big screened in patio's. We have a 2 bedroom 2 and a half bath 1350 square feet all under 1800 a month . Safe neighborhood quick answer to maintenance requests and my personal favorite are the cabanas by the pool. Outdoor grills and comfortable areas to hang out in . They also have a large gym and games to play . We are so happy we found our new home

Uninhabitable if you are not a smoker or vaper. Over priced,…read morenot luxury nor family friendly, e.g., area not maintained, inappropriate food truck. Subletting apartments through Airbnb and Hello Landing with no transparency to residences. Disposal of landscaping vegetation into wet lands area (behind the complex and at the bridge along Flagler Center Blvd). Illegal and hazard to environment. Management mandates dog DNA ID at a cost and dogs are restricted to certain breeds. However, transient renters who lease their apartment through Airbnb and Hello Landing have no requirement. People who lease their apartment through the leasing office have their ID photocopied on the spot when the keys to the apartment are given, thus the appearance of a verification process. However, apartments leased through Airbnb and Hello Landing, for as little as 5 nights, are done without verification of the actual person(s) using the apartment. I, or you, could rent the apartment for 5 days or one month, online, then be given the access code to the apartment lock box (lock box on door). No front office visit. Then one could give, sell, rent that code to someone else. Sublet it on craigslist for far as anyone knows. No one checks who is actually using the apartment, only that payment is received. The person who rolls up to that apartment is not ID'd. In the apartment could be a felon, a tourist using it for a weekend party place or a pedophile - who is to know? As of June 20th 2023 Airbnb https://www.airbnb.com/users/250380256/listings Hello Landing https://www.hellolanding.com/s/jacksonville-fl/apartments/furnished?startDate=2023-06-20 After ten months I had to terminate my lease due to the apartment being untenantable from tobacco smoke and evaping vapors from adjoining apartment. I spent nearly $1,000 of my own money to mitigate the toxic fumes entering my apartment by purchasing air purifiers and the replacement filters. Additionally, I took the extraordinary step of sealing off the kitchen cabinets with 3 mil plastic. The drywall behind the cabinets was not completed leaving openings into the shared wall of other apartments. Likewise, the drywall by the A/C return was also unfinished thus pulling air from inside the wall into my apartment. I could not use my bathroom exhaust fan for this same reason. It would pull air from inside the walls into my apartment. When I voiced my concerns about the toxic fumes entering my apartment, the office responded by sending the groundskeeper to verify the presences of a smoke odor. The groundskeeper in question was a smoker/vaper. I'm a non smoker, is he going to smell the odor as a non smoker would? I finally visited the corporate office to voice my concerns of the apartment being untenantable and a health hazard to myself and my dog. Their response was to inspect my apartment and the adjoining apartments during a week day between 2-3pm. They reported to me they found no evidence of smoking paraphernalia (ashtray, lighter) in the above apartment and since they could not detect any odors in my apartment, well then I must be mistaken. Of course it was a complete waste of time to note the person may be at work since in the morning and evaping does not require an ashtray nor lighter. To make matters worse, they tried to make me believe I had the problem and that I did not know what I was talking about since I stated the odor would change from tobacco smoke to e-vaping vapors one month to being sporadic the next month only to be back to tobacco smoke the following month. All the while they knew the apartment directly above me was a Hello Landing apartment with transient renters coming and going, and only staying for a month at a time. They did not divulge this information to me. And their deception extended to the rental of this apartment changing hands on or around the middle of the month, thus alleviating notice since customarily leases begin around the end/first of the month. And because these apartments are furnished, people only show up with their suitcase thus allowing this practice to fly under the radar of the tenants who have invested in the community by signing a 12 or 15 month lease. They knowingly violated my right to quiet enjoyment and breached implied warranty of habitability

Amazing community, very quiet. They made our transition from Arizona absolutely amazing! Staff is…read morefriendly everything is well kept very clean and amenities are never busy and very nice! Definitely the best community I've lived in.

Luxury living at its Best! I've lived in several apartment communities in Jax. Cue by far has the…read morebest amenities of anywhere I've seen. While you might be able to find another A+ apartment community with similar amenities but you won't find one with better amenities The maintenance staff is top notch! Extremely professional and very capable!! I would write more but I don't want people to think I'm writing a bogus review. This is 100% the real thing!

If you're looking for a spot to live, look no further!! From the moment I contacted the office,…read moreAubree was on top of it! She has been super helpful, is always kind and helps with a smile.

Hope this helps many! I am speechless about so many things…read morewith this Apartment complex. I don't know where to start. I moved in coming up on two weeks. I am BEYOND a perfectionist and a critic of EVERYTHING. From the start of showing me the apartment complex, Aubree was completely professional, on point and understanding of my needs. She explained everything down to the T so that all my questions did not go unanswered. The manager (I completely forgot how to say her name)- I am so sorry... poor short term memory. Her name is something like Micheal. Dang it! I can't remember... anywho she was also very professional, made sure my move in went smooth and provided me with all the necessary documents that made it easier to move in. She made me feel like I made the best decision of my life! Not even joking. I LOVE that she made time for me. It shows initiative and excellent customer service. The other Michael (I am praying I say his name correctly) has nothing BUT been amazing to me. From his caring professional nature, to informing me on where to go, what to do and guiding me all the way to get my issues resolved. Now, moving onto the complex itself. The owners that built this complex knew EXACTLY how to please the tenants in more ways than one. From the apartment having updated appliances to the outlay of the units to the walls being thick so you don't necessarily hear what your neighbors are arguing about during their grocery making lists... LOL.. The grounds being kept immaculately clean and well put together to the maintenance staff taking extraordinary care of the tenants and the property has been thoroughly serviced. There are dog bag stations on every turn (every building surrounding). The cleanliness of the clubhouse, the bathrooms, the gym, the coffee station, the walkways, the storage unit that I rented and the pet spa... always smells inviting and clean. Not strong smelling clean that you would faint from the chemicals but the smell like you are actually "HOME". They take care of everything from the bottom up understanding and carefully taking into consideration for all. The parking and the people are amazing. So many parking spots available even very late into the evening. So you do not have to worry about having to park 5 blocks away from your home. The noise curfew is VERY much appreciated starting at 10pm. I LOVE that!!! And the no smoking policy... perfect!!!! I can't tell you how many flipping places I have rented where there were small unaccompanied children running the neighborhood.... Where are their parents? This community, the children are actually with their families. I was so worried for the children at the other places. The people walking their dogs ACTUALLY pick up their dogs' feces. I can seriously go on and on like a salesperson for this community. I am so blessed I signed a long lease. I can't wait to use the salt water pool and the hammocks! Many thanks to ALL who made this possible and pleasant. God bless! You ALL seriously need a raise!

I have only lived here for a short period of time but amongst my short time I have been nothing but…read morepleased. The staff, maintenance & management have been nothing but sincere, honest & helpful. Thank you for everything you guys do. You are valued & have always had your tenants best interest in mind. For that I thank you all. Have a "Gran Bay day".

"Management that actually listens and works with you"…read more I had a concern about my lease end date and move-out notice that was really stressful at first -- the dates kept shifting from November 24 to November 30, and I thought I might be stuck because my notice was a few days late. To their credit, the management team owned the misunderstanding right away and worked with me. They accepted my notice as valid and made the process much easier than I expected. I really appreciate when a property values good communication and fairness with residents. It turned what could have been a frustrating move-out into a positive experience. For that reason, I'm giving them 5 stars.

Maurice was an absolutely amazing leasing agent and made the entire process of moving in a breeze,…read moreeveryone in the leasing team and property management group has blown away my expectations with the 5 apartments I've rented in the past and people I've dealt with.

I would like to send a big shout out to Amanda and Maurice. They work well as a team and they got…read moremy apartment transfer taken care of to my satisfaction with grace and ease. This will be my third year at Luxor and it's all due to their fantastic work and the rest of the maintenance team.

The complex is under new ownership.... It is absolutely garbage. PLEASE look elsewhere! Maintenance…read morepersonnel are the only saving grace. Office/new company call center does not follow up with you about renewing your lease or anything helpful like questions or even follow up with you since your paying a mortgage payment for an apartment. They just want to make sure they get every dime from you. Pest control was never kept up on so bugs were running rampant like wasps and roaches, parking was abysmal, multiple neighbor complaints never fixed any issues in your building, lights or other problems were never fixed through out the complex, gates always breaking down when getting in or out from home, trash service did not come to our door for a 1 month at one point but kept on paying for it. The problems never stop.... STAY AWAY - GARBAGE *$1,400 late notice fee (under 60 days notice) for moving out after having a child in the mist of trying to balance life out and afford everything else. * Residents for 6+ years ** will be reporting to the Better Business Bureau

Ask if hardwo floors are above you before you move in, they don't care about you once you get key,…read morethe hardwood floor complaints are so bad they quit putting them in, they only care about covering up their mistakes, will never be wrong, anyway I hope this helps someone, ask nieboors who live here, not the office, only way you will get the truth

Jennifer is awesome. Loving it here! Amenities are amazing. Location is fantastic, beautiful views…read moreand fully gated

From the owner: Set your sights on a brand-new apartment home at Ascend Durbin Park, an amenity-rich community in…read moreSt. Johns, FL. Choose from one, two, and three bedroom residences featuring hardwood-style flooring, eco-friendly windows, light-filled living areas, and gourmet kitchens with quartz countertops. Enjoy expansive bedrooms, large closets, and spa-inspired bathrooms with soaking tubs. Our pet-friendly community includes a resort-style pool, game and lounge areas, and a cyber café with private workstations. Just minutes from beautiful beaches, Ascend Durbin Park offers the perfect balance of relaxation, convenience, and coastal charm. Schedule a tour today.

easy and fast. Mackenzie and Alexis have been amazing and janiel was so nice to my family. I'm from…read moreky and signing a lease is like home!! can't wait!

This is not a luxury apartment. I have lived in and toured many apartments and for it to say…read moreluxury, but it has all basic appliances basic showerheads, basic sink heads. Lots and lots of kids walking around the apartment complex breaking things turning on grills and running away completely ruining the lawn out there throwing rocks everywhere ruining the cute little fire pit areas trying to break the sink head out there by the pool maintenance never cleans up trash unless it's day seven and someone finally complains you get paid to do that ? the trash by the pool stays full and overfilling and is so disgusting days and days later still the same trash there There's a multiple things around the community that are just not luxury at all due to kids messing things up and trashing the place, not including the dumpsters that look like a landfill every day. i'm not looking for approval a disagreement I'm just stating the facts and it seems like you hire any time or Bob off the street that does online assessment to do AC repairs maintenance landscaping groundskeeping. Unless you're looking to live somewhere with hundreds and hundreds of kids that ruin a property and basic apartment appliances then this is your place.

Jessica from the office team has been exceptional! I was moving from out of state and she was so…read morehelpful and accommodating with showing my daughter (with me on FaceTime) the apartment. She was patient with me as we navigated everything virtually and ensured all was completed for me to move in. I appreciate her for her level of professionalism, thoroughness, and her friendly demeanor! I love the complex and my apartment. Thanks Jessica!!

Katlin in the leasing office is wonderful! The whole leasing team is incredibly responsive and…read morefriendly. However, it's the maintenance team that truly wins me over. They are always quick to respond and provide above and beyond service. The complex feels safe and quiet. The office is quick to respond to problems - we noticed it was loud after hours at the pool and didn't say anything, but the next morning we had received a reminder that the pool is closed at night. The same goes for pet policies and trash policies - the team is always quick to remind of us of the rules. The apartments themselves are spacious and efficiently designed. The 2/2 has ample space. Our only problem is parking, which is extremely inconvenient most days.

From the late Sunday afternoon I first visited and met Aimee, until the day I moved in everyone…read morewas welcoming,knowledgeable and professional. Imagine my surprise when I walked into my new home and found a welcome gift waiting on my spacious kitchen island! Victor from the staff came to my door and introduced himself. He has gone over and above and has done so many things to help me with a number of things. Jose came with him this morning and was equally happy to help. Let's not forget Matt, assistant manager here. He has been absolutely helpful when I had questions. Everyone here makes you feel like you are the most important resident. If you appreciate customer care that is A+, The Springs at Flagler Center is your ideal choice.

Moved here April 2024. Important to note - I need /expect a lot - though I'm not unreasonable or…read moreunpleasant. The team here is responsive; respectful and attentive. Trash is a monumental job and they are outstanding ( clean; organized ). Grounds maintained and even though I no longer have a dog - the dog park is the BEST. When a maintenance issue arises - they take care of it promptly. While team is great. Special shout out to Jose. KN 1117