I needed a witness in Canada to sign a Witness Statement for a legal case proceeding in England…read morevery urgently. None of the law firms in Edmonton even replied to the request for assistance from another law firm. Covert Investigations replied immediately, located the witness, obtained a signature on the document and evidence of the signing and returned it to me within a very short period of time. 5 star GOLD service. Would not hesitate to recommend. Excellent communications (over a weekend). HIGHLY PROFESSIONAL SERVICE.

From the owner: 24 hour service. Free consultation. Licensed, insured and bonded private investigators for…read morecorporate, criminal, civil and domestic investigation.

I operate a Vancouver based PI Agency. We subcontracted this agency to conduct 4 hrs. of simple…read moresurveillance. In which no one had to be followed. We requested this investigation agency to provide us time / date stamped photos, indicating their time of arrival and departure. Video snippets every hour to show that they were there for the duration of the 4 hours, and additionally field notes. This agency did not provide snippets of video, and did not provide field notes with the correct times of surveillance. These requests were agreed to in writing. We paid them a deposit, too which they failed to refund un-used portions. This company also inflated their bill, by charging for services to which were not requested. As a private investigator, at times during surveillance we may not have the results to which our clients are seeking. However, as we are paid for time, we are accountable to our clients to show we are physically at the location we have been requested to be at. Indicating to us that they cared more about money than actually conducting an investigation. We paid this agency a retainer prior to commencing the work, and he failed to deliver the service. What we do expect is field notes, photos that are time / date stamped, and video on the hour as requested in writing. This agency stated that if the client doesn't trust you , then he won't work for them. It is not about whether or not our clients trust us. Just because we have a license to provide Investigative Services, does not mean that we are not accountable to our clients. We need to show our clients that we are at the place of surveillance, especially when we are paid for time, and our subject is not in public view, where we can video them. It is not our practise to review others in our industry, however this is a matter of public interest as this reflects poorly on our entire industry. We are in a position of trust, and integrity, and when agencies conduct themselves in this fashion, it affects our entire industry as a whole, as clients lose trust in retaining Private Investigators.

Purchased a printer from Amazon. The courier was Intelcom. After reading many horror stories about…read morethis company, I was a bit worried. The delivery went off without a hitch. I was able to track the package and on the day of delivery, I received an email with the driver's name, approximate time of delivery and how many more delivery's the driver would make before mine. It was an excellent experience.

This is the crappiest delivery service with the worst support possible. The delivery agent did not…read moredeliver my package and used a picture for my neighbors delivery as evidence of mine. I contacted customer support and the response was abysmal! The agent did not listen and rather kept repeating the company policy of not being able to do anything about the missing package beyond filing a complaint about the delivery driver. The vendor I purchased from does not do returns or refunds as purchases are final. Dragonfly's support insists I reach out to the vendor but refused to provide a complaint number for the complaint their support supposedly filed, refused to offer a resolution/response timeline for the filed complaint, basically did nothing about my missing package that I cannot get a return or refund for.

Was very impress from the first day with our rep explaining the different options. Was not…read morepressured to purchase, was left with things to look over and even told to compare with what others offered. Installation took about 2 hours, but no complaints, as it was all done carefully with no damage to my house. The equipment is a bit more expensive than some companies, but the service makes up for it. I have called or e-mailed questions or concerns and they were answered promptly. And the monitoring is all local so that puts my mind at ease. I'm monitored for flooding, carbon monoxide and fire as well. Very happy to be a Telsco customer

We have been dealing with Telsco for about 4 years now and our experience couldn't be better. They…read moreare a local company and their monitoring station is in Edmonton, so they know the area. They are extremely easy to deal with and very responsive. I have no hesitation at all recommending them to friends.

Liberty locked my elderly parents into... Liberty locked my…read moreelderly parents into a 3 year contract without explaining the duration & did not provide them with a copy of the signed contract. They refuse to take a notice of cancellation now so I will be forced to remember to cancel in 2 year's time when the contact ends since they have AUTOMATIC month to month renewal after that period. In my opinion this company is extremely shady & preys on the elderly. Absolutely disgusting. Would not recommend them to anyone.

I wish I could give them zero stars. Worst home security provider I've ever dealt with - besides…read morethe inadequate equipment, issues with the doorbell camera and evrything in between... I paid for my contract because i had to (after I moved) and when I was able to cancel it, I cancelled my contract on time, received confirmation IN WRITING that it was cancelled and they charged me the following month - June 15th. I called to have it refunded June 16th and they said they couldn't put the ticket in until the next day. I called back the ticket wasnt created and they did in that moment And said it would be 2-3 days to process, 2 weeks later and I haven't been refunded. I just called and was advised teh ticket was closed on the 26th, and I would see the money in 5-10 business days. ‍ what. A. Gong. Show