Had a leaking water pipe in front yard. Technician showed up on time, confirmed the issue as…read moredescribed, and completed all work within 1.25 hours for $918.56. I had asked about a veteran discount to try and get the higher than expected price down a bit. He said he had already given me a discount, so he couldn't do that as well. Wasn't sure what the discount was, but if they do have a veterans discount it's probably better than the ~6% savings from the one he gave me. Work quality (as far as I can tell) was good, but price is extremely high considering the time and parts required. Won't be my first choice next time we have an issue.

Purchased a new a/c. System for my home. Have had mold growing on my a/c vents ever since. They…read moreadmitted they sold me a system that is too large for my home. It doesn't run long enough to remove the humidity. All they will do is tweek my thermostat, which didn't help. I have 2 dehumidifiers running full time now. Very disappointed.

If I could select 0 stars, I would…read more.. I have filed with the BBB on his company as well as his personal AC Technician's license. I will also be obtaining a statement from the AC Company who inspected the units today stating what was put in our home isn't a compatible combination, that Scott's negligence in installing 2 incompatible units caused the unit to break and an estimate from the certified company for a new system. 1) I paid Scott $900.00 for the install of the inside unit 2-3 years ago and Scott said he would match the outside unit (he would find one to match), Scott also said the unit would fall under a 10 year warranty. 2) I paid Scott $1500.00 for the second install of the outside Rheems unit 1 year ago (2018) which he said would be added to the 10 year warranty. 3) Scott told Michael and I that both units were "scratch and dent" from the warehouse and that's why he could get them at such a reduced rate which we found out today that there is no such thing. 4) Scott told Michael and I that both units were the conversion to the R410 that was "cheaper on Freon" because the old Freon was being phased out. 5) Scott took our receipts to both units and said he was going to register the warranties. Scott didn't leave us a copy nor do we know the actual install dates. 6) Michael has made numerous calls to Scott over those 2-3 years telling him that the unit(s) we're freezing up and that we needed it fixed. Scott told Michael to let it thaw out, clean the coil with coil cleaner, and to change the filter. 7) When Michael and I spoke to Scott a couple months ago, when the unit had finally just went out and wouldn't work, Scott wanted to charge $400 for a service call because of how far away he lived and we refused because the units are supposed to be under warranty. Everyone got upset, Scott told me to call a local A/C company and have them look up the serial numbers to have it fixed under warranty. Now... I called a Rheems certified AC company today and had them come out to our house this afternoon because the inside unit is still not working and it's 110 in our house. 1) He searched the serial number to the outside unit... there is NO WARRANTY. This unit is manufactured by Rheem but is actually an OFF BRAND called Sure Comfort manufactured in 2017 that is sold with NO WARRANTY. It is a R410 outside unit. 2) The inside unit does NOT match the outside unit and is a CHEAP OFF BRAND called Nordyne which was manufactured in 07/2008 and should NOT have been installed inside with the Rheem outside unit because it's an R22 unit. 3) The Rheems certified dealer told us there is no "scratch and dent" through the supply house and that more than likely, they came from someone else's home where a new install was done. 4)He said the the metering system was replaced, which is fine but the PSI on the inside Nordyne unit is not capable to handle the pressure from the 410 Sure Comfort outside unit. The coil can not withstand the pressure which has caused holes to be blown in the coil and lose the Freon further causing the unit to freeze up ultimately causing the shortage in the electrical panels in the bottom of the unit. So, the inside unit is TRASH and we have no AC unit once again. It's going to cost me anywhere from $6k-10k to have new units installed because it is advised to install the units at the same time with the same manufacturer to ensure proper compatibility.

First, called me back in under a minute. That is unheard of. Loftis has done alot of work for my…read moreschool and they are always on time and reasonably priced. Had an issue with condensation in the attic. Rather than hit me with a service call this guy walks me through a fix over the phone. It is just refreshing to see a business that understands the virtues of honesty and integrity. If you want peace of mind call Luke and his team.

After receiving two shockingly high quotes on an HVAC system replacement, I called Steve Baser…read moreafter reading the reviews on Yelp. As of this review, my system is 14 years old but runs ok and I have window units as backups. Given that, Steve recommended maintaining the current system and replacing it only when necessary, and preferably during the slower fall season. Steve's honest assessment saved me thousands, and he has earned my future business. He also told me something the other guys didn't: The closet that contains my air handler and water heater is not large enough for the new system recommended to me, so the HVAC and water heater bundle quote I received was likely to increase significantly under sales pressure, and would require a tankless water heater. If you enjoy spending thousands more than necessary, there are plenty of companies in ETX that will help you do exactly that. However, if you value honesty, integrity, fairness, and a lifetime of experience, do your family a favor and call Steve Baser Air Conditioning. Steve indeed has the heart of a teacher, and we're lucky to have him in East Texas.

Steve is as good as they come! He's a lifesaver and so kind and reasonable. He goes above and…read morebeyond for his customers. You will NEVER go wrong with Steve Baser Air Conditioning!

I used him over 15 years ago and was pleased. Called him back to give me an estimate on 2 new units…read morebecause I was told by another company they needed to be replaced for $16k. The owner blew blocked drain lines out quickly, added small amount of freon and said your units are fine and do not need replacing. Honesty!! Ace is there to service you not there to rip you off. I have my AC guy back and he will get all of my construction business.

This is my second time using Ace for air conditioning service and repair and I am a very satisfied…read morecustomer. They answered my call right away and scheduled service on my mini-split air conditioner very promptly. After repairing a leak and recharging my unit, they put in the time necessary to thoroughly check that my system was operating correctly. Many thanks to Ace! Looking forward to more comfortable winter and summer from here on out.

Was supposed to come out and fix AC something was wrong. The man come out and didn't even go inside…read morethe house check anything on the inside just did the outside said it was low Freon charge me for a capacitor. It was over $600 days later, it went out again. I'm still out without Air over the weekend I contacted them and they said they came out. I will post pictures of the text messages. I am calling somebody else because I don't like being insulted and called a liar.

Air Chandler for the win!!! I tried my patience and when I could no longer bare the heat waiting…read morefor my appt Air Chandler did not hesitate when I called and requested an earlier appt. They understood my pain and came to the rescue! Highly recommend, Air Chandler will be my go to company!

Good people and quality service. Responsive to questions and information…read more This is the second time I've used Faithco and they are super good at communicating their arrival time and follow up.

We had Faithco give estimates on preparing a house to sell…read more There were some elements of their estimate that were reasonable here are the parts that were not. A toilet seat wobbled a small amount. The Faithco plumber said it would be $275-$1000 to fix it. I took a look at it and it took me 15 seconds to tighten the nuts at the base of the toilet. The drip tray of an air conditioner in the attic had been collecting water and draining through a pipe for years, which is not ideal! The drain took a path that zig-zagged up and down a bit. They proposed raising the unit to be suspended from the rafters and replacing the pan. I asked why not just replace the pipe, taking a straighter path and he said that the AC unit sitting on top of styrofoam supports was putting at risk of falling. His quote was $2800 to raise the unit. And he wouldn't offer other options even after I questioned each part. I asked another company and they suggested changing the pan for $1500 and fixing the drain for $500. We went with just fixing the drain for $500. We wanted a quote on replacing a 20+ year old AC system. Faithco couldn't find the model number of the unit on the equipment outside but found a 3 ton furnace in the attic so they quoted us (summer of 2025) $13,800 for a SEER 15.2 3 ton unit and $16,800 for a SEER 16.2 unit. Another contractor found the nameplate and showed it to me (a little hard to find but not really, right on the compressor) and saw it was a 2 ton unit (you can tell it's a 2 ton because the model number ends in "24"). The other contractor subsequently quoted us $10,500 for a 2 ton system and $12,800 for a 3 ton system. The other contractor also pointed out that since the house has a 2 ton unit for the bedrooms and a 4 ton unit for the main living space, high SEER is less important, the unit would mostly be used in the evenings, not all day. I had a follow-up conversation with the Faithco HVAC tech and he doubled-down on believing it was a 3 ton unit even though I told him I saw the model number ending in "24". He said, and I recall it exactly because it was so odd, "In this area, we make sure our our compressors match our furnaces." I bit my tongue but wanted to say, "I agree, but the nameplate I'm looking at still ends in "24"". Faithco recommended replacing 3 AC float switches for $225 apiece. Maybe it was me but I couldn't figure out why we needed them. I don't think they tested the existing units but I'm not sure. Soooo, we went with Evans Air instead.

I gave him a call on Monday. He said he would be able to come between 2PM-5PM same day no problem,…read more4:43PM he texted saying that he was running behind but could come a little after 5. My daughter had her first volleyball game so my husband stayed home to wait on him to arrive, at 6:29PM he sent a text saying that he was not going to make it but could reschedule for tomorrow. Not only did we wait ALL DAY but my husband MISSED OUR DAUGHTERS GAME BECAUSE OF IT AND HE DIDN'T EVEN SHOW UP!!!!! so TODAY is here I have texted and no response after again I have waited ALL DAY!

if you need prompt knowledge help Jr is your man. I called about my washing machine and he could…read morecome out same day. part came in and he was back and back together in less than 30 minutes. its great knowing there are reliable people when needed.

I called this morning about a "clunking" noise in the outside unit of my AC. I was told that…read moreeveryone was out on a build and that someone would call me as soon as they could. They did call me and I will always choose Lightfoot for my ac/heating needs. Jerry was very nice, fixed the problem and now I'm on my way to some cold air! I had also called another company and they kept telling me the technician called me but I didn't answer so nobody came out. It's kind of funny that my phone never rang all day but Kelli at Lightfoot didn't have a problem getting through to me to tell me she had someone on their way. Lightfoot all the way! Thank you to everyone involved in getting things up and running in this hot August!

From the owner: Lightfoot A/C & Refrigeration, Inc. currently provides the following services:…read more* Residential and Commercial HVAC * Convenience Store Equipment * Commercial Refrigeration * Commercial Kitchen * Restaurant Equipment (including cooking equipment) * Drink Systems * Ice Machine Sales, Service, and Leasing

Been using Tyler Weathermakers for a while. My condensation pan was not draining and was leaking…read morewater. They sent Corey Shaw out to help he did a All American Job. He fix it for us! Made it on time not late! Clean up the mess! knock it out of the park! Thank you again To Tyler Weathermakers and team

Made it out the next day. Price reasonable and fixed at time…read moreof service. I highly recommend them