Mike is a fantastic technician. Fixed my Marantz 2325 after I took it to two other places to no…read moreavail. Recommend highly.

Never thought of trying to get something electronic repaired before, but when my insured television…read morebroke, ASURION used this place for the repair. They came to the house for pickup, and 9 days later brought it back repaired better than new. Will use again if I have something that was expensive and needs repair, who knows, maybe it just needs something small.

I'm all about supporting local businesses, so I was glad to hear of Trojan on the Nextdoor app. My…read morelaptop needed help and the big box store just added to the problem when I attempted to have them even look at it. 6-8 weeks! Carrey fixed my laptop, installed decent virus protection, and taught me alot about how and when to charge my laptop. Long story short, very reasonably priced. Quick turn around time, and super nice people. I highly recommend Trojan whether you need computer repairs OR want to buy a new one, this is the place to go!

This is the store for all of your computer needs! My youngest has been saving for years to purchase…read morehimself a gaming pc. Thankfully Trojan Electronix came recommended from family members to check out before we make any computer purchases. We stopped in there one afternoon and the owner gave me and my son a crash course in the world of gaming computers! He explained all of the specifics, what to look for, what to spend money on and what not to! He did all this without trying to sell us a thing! You can tell he is just passionate about what he does and wants to share his knowledge!!! After about 45 minutes we asked him if he had a custom built pc that would meet my son's needs and be in his price range. Thankfully they offer a "good student discount" and he was willing to switch out some of the RAM to make it more affordable!! My son couldn't be happier and I was so impressed I walked out of there with a new laptop for my wife and I, as well as additional external storage & and WiFi extender!!! Needless to say, I am a fan of Trojan Electronix, and will be a customer for life!!!

I haven't been to a Best Buy store in years and by the look of these reviews I must of gone on a…read moregood day. My phone locked up and I went to Best Buy for help. Nice young man directed me over to the Geek Squad area. Told me you have to have an appointment, which I did not. They were not busy, one man waiting, took a chair and 5 min later a sweet young man, Skylar approached me and I told him about my phone. Thought it was the battery, once he started checking around he said it wasn't the battery and was able to unlock my phone and he explained it was a vintage phone 11Pro Max. He estimated that probably in a year, it would have to be replaced with a new phone. Gosh, I was thrilled he got it working for me, no charge! Was very helpful in answering my questions. Clean store, nice people, lots of inventory. My experience was a good one. Thank you Skylar!!

Deserves a negative review. VERY SHADY PRACTICES. Paid 1500 for an audio install on my 1994 GARAGE…read moreKEPT Impala. The supposedly "top installer" Ron, had my car for a literal week. Told me I'll just move your car to the other bay when we aren't doing the install. We have cameras in the bay, and nice 4k cameras in the lot. I get my car back, the bumper is smashed. He asks if maybe I did it. He doesn't know if it happened in the bay or outside. Then the manager wasn't there and I'd have to come back in the morning. I get back 10am sharp and they supposedly went through a week of footage and don't know what happened. The installer advised me to go make a police report for a hit and run. Essentially denying responsibility. I had to go to Taylor PD and file a report. Not worth the 1500 spent when I have about 1500 done in damages. My car was all stock now it's damaged under their watch and I'm getting the run around. Ron is not an honorable man. Looked me in the eye and lied in front of the manager.

This place is new. It is like the other big warehouse stores. I recently had a membership at…read morebother Sams and COSTCO, this one offered a cheap membership with a store gift card. Was not a hard choice to try this one out. The store is new and clean. Staff is friendly and polite. One thinG I like Wii's this store is the phone app they have. Pre order lunch meat anD pick it up wIthout waiting in line - yes please. Sure this place doors not has everything that Sams Club or COSTCO but they have some different items the other two don't have. If you are in the area I would consider getting a membership here. Did I mention they have a coke and giant cookie for a $1.50.

Waited for 20 minutes inside and the guy in the shop would not even look at me. Needed propane but…read moreobviously he wasn't trained right. Don't go here! Went to Menards because this is a waste of time! Also - shopping carts are all over the parking lot. This BJ's is poorly managed

Took my Fender amp in for repair a few years ago, fix the problem fairly quick, had other jobs…read morefirst and I knew it might be slow getting it done, but got it done pretty quick. Taking another one to them tomorro!

Very happy with their guitar amp repair. They were not reachable via phone, which is unfortunate…read more But they successfully repaired my Vox AC30 for a reasonable amount with a quick turnaround after I had issues with a local repair place on Ann Arbor. The biggest wait was Vox getting back to us about warranty. Repair took a couple days max from that point. I'll be going back here if I ever need amp servicing again.

I stopped by here looking for HDMI cables for my team members to connect their monitors…read more The store closes next month. Thus why the shelves are emptying out. They have a staff member at the front door. I asked if where I could find the HDMI cables. He said they don't have much. He showed me the $100 single cables they have. They are really good quality. I told him they have HDMI cables on Amazon for $10 or so. He said they are poor quality. He showed me some Best Buy branded ones for around $10, but they didn't have any at this location.

I stopped shopping at this particular location a few years back due to the customer service…read moreexperience. It operates like a big chain store and they really could care less about the people buying their products.

Dave is the "Man" when it comes to fixing anything electronic. Dave is honest, professional,…read morefriendly, and most of all, reasonable priced. Shop local. Big brand stores can't hold a candle to The Device Drop. I'm extremely happy I went to this store, and you will be too. Be smart, shop "The Device Drop". That's all....

Dropped a disaster of a phone device off and picked up in just a few days a beautifully repaired…read morephone. Great service, good communication and affordable price!