Hats off to A.J. for keeping our building clean everyday!! The floors walls laundry room has been needing the proper cleaning for awhile. I appreciate the pride you take in keeping the building clean Thanks again read more

How do we get a hold of the people that actually own this building? I've made complaints that have gone unaddressed and now I believe there is a huge fire hazard in one of the garages. I've been here for 5 1/2 years and like someone else said I have seen a definite decline since the new management company took over in 2021. Our old management company was simply amazing. read more

DO NOT SIGN A LEASE WITH PALISADES OR CENTERSPACE!!!!!!! If you currently rent from them and have experience lease violations, please call Homeline at 612-728-5767 for free lawyer services. My husband and I signed a 12 month lease at the Palisades in June 2024. We were told we would have a first floor, walk-out patio which was great because we have a dog and it would be most convenient. We actually turned down a slightly cheaper apartment in a much quieter area for the walk out patio and the pools and hot tub. Not even two months into our lease, our patios were completely closed in. We were definitely not happy about this, but we dealt. We were right next to the front door of our building anyway. Oh, but wait, our key fobs don't work at the front door. I brought this to the management team and there response was "you need to change your phone number in order to be able to use the key fob at this door." Their reasoning was that I have a Wisconsin area code and I need a 'local' phone number to connect to the door. Well no, this is not an option for me. Luckily, my husband has a local phone number so one of our key fobs works at this door. From the time we moved in until about October, there was construction happening on all buildings. Sure, the building look nice on the outside (or for photos) but DO NOT let that fool you!! First, every week during construction, someone was coming into our apartment for one reason or another. At this time, I was working from home and was alone during the day. I was not at all comfortable with this but it kept happening. Also, during this time, our neighbor had an incident with one of the construction workers. He had entered her apartment and was digging through her stuff. He was on video taking videos and photos of her things and telling his friends that he had just got done doing inappropriate things to my neighbor. She was not home. This was brought to the office and management said they would take care of it. Weeks later, she heard nothing regarding the incident and called the construction company herself. They had not heard anything about this situation. Our management had done NOTHING to keep their residents safe. THESE PEOPLE HELD KEYS TO OUR HOMES!!!!!!!!! Fast forward to about August, we had two packages that were delivered to the luxury Luxor package system, but not placed in the lockers. Both packages were stolen. One was a large box with a full patio set that was stolen in the middle of the night. The man was on camera but nothing was done and we were out hundreds of dollars. Now, my husband and I have made it a point to bring the packages that are left outside into the locked clubhouse because we would hate for others to be inconvenienced and put out of any more money like we were. Yes, I know. That is NOT our job. But management could care less about their tenants and their things. Now lets talk about rent. We signed out lease at $1325 per month for a tiny dated 1-unit apartment. Note, we thought we were paying for a walk out patio and a pool/hot tub. Utilities are added to rent each month which was expected at move in. In July, we paid $1329, in September, we paid $1458. We don't even use our heat in the apartment because the building is 100 degrees at all times and we have had our windows open during subzero weather because it was too hot. I brought the monthly payment to the management team and we were told we have been paying for community gas but they no longer charge for that as of 1/1/25. Well, we just received our 2/1/25 statement, and we are STILL paying an absurd amount for gas. My guess is that they are splitting the bill between all tenants and because everyone is leaving their leases early because of lease violation on the property management side, the ones who are still stuck are getting stuck with the crazy bill. PS, it is just about February and the indoor pool and hot tub STILL is not open. read more

THE PALISADES ARE A NIGHTMARE, EVER SINCE CENTER SPACE took over(AUGUST 2021)I have watch this place sink to the bottom of hell, there is always something broken, they allow absolutely ANYONE to move in here now! I moved here in 2020 with the other company was here what a difference the companies make. Center Space absolutely does not care about who they let in THE COST IS INSANE (STARTING @ $1650 for two bedrooms)given the age of these units, bare minimum updates the hallways smell the doors are ALWAYS broken people leave their dogs poop every where, even after making us give samples(they do nothing about it) and the laundry room is so bad one or more broken REGULARLY?? please for all that you love DO NOT MOVE IN HERE. my building 545 IS A LIVING FIRE HAZARD every other day literally our main security door has NO HANDLE we have ONE guy for maintenance for all the buildings ! Do not let the pictures fool you. Oh and OFFICE STAFF IS DISPICABLE NO ONE EVER ANSWERS AND THE VOICEMAILS ARE FULL THEY DONT ANSWER EMAILS EITHER!! RUN RUN RUN!! read more

Little heads up for anyone looking at renting here... My girlfriend and I did a 15 month rent here and on our 13 month renting we ended up buying a house. We talked and agreed with the management to pay the rent for the two month remaining. Then we were told that they would look for another renter for the apartment and if or when they found someone they would not charge us the utilities for those two months. About a month after that and moving out I received a phone call asking if and when it would be ok to have someone tour the apartment (implying we still lived there). I was confused and told them that we moved out a month ago and turned our keys in. They were confused and didn't remember that we moved out. Then after another month passed the same exact problem problem happened. For two months we thought they were looking for another renter for our apartment so we wouldn't have to pay our utilities. whole time they thought we were still living there, even after talking with them twice over the phone and sending multiple emails. Now two months after our 15 month lease was up they sent us the wrong bill for utilities and still were confused about turning in our closing paperwork. Lastly the weed smell. They sent emails but never acted on this. The entire apartment and hallways smelt awful like weed and cigarettes. I had a "non smoking unit" Please be aware of the massive disorganization and miscommunication in the management before renting here. Not a good first apartment experience and hope this makes other people aware so it doesn't happen to them also read more

I was a resident of a 2 bedroom apartment at the Palisades in building 545...for a year and a half. I want to leave a balanced review so, here's the good, the bad and the ugly- Good: The apartment itself is really spacious. It has a gas cooktop, which I am a big fan of. Roseville is a good location- being a short drive from both St Paul and Minneapolis downtown. We had a nice view from the patio of the front of the building and the lawns. The area is lovely to walk in, very safe and quiet. The apartment provides small patches of land out in the lawns to residents for gardening, which I thought was very cool. They are prompt at emergency maintenance issues (regular maintenance is another story). There is an underground heated basement available to rent, which was just awesome, given MN winters! Bad: The apartments are definitely old, the hallways can have that dank smell associated with old buildings. Ventilation is definitely poor. The amenities are not the best, the apartment does not come with a microwave even. The Gym is not great either. The worst thing about the apartment was the lack of central air conditioning and the fact that the smaller bedroom did not have a window air conditioner and was basically un-usable for sleeping in the summer months. Ugly: Oh boy, do I have things to say about the management of Palisades. I have lived in several cities at several apartment communities and have yet to see a leasing office staff as non cooperative as the one at Palisades. To begin with, they almost never answer the phones, they are very not- prompt at submitting routine maintenance requests (although the maintenance people themselves are really really efficient, once they actually get to know about stuff). In my first month here, I asked if I could hang shelves, they said they'd ask the maintenance folks and get back to me. After 5-6 reminders, I gave up and lived without shelves. The leasing office staff has zero consideration for your time. Once when they had issues figuring out some bills for the garage, they made me come down at lunchtime from my place of work (a good 25 mins away) because they would not accommodate the fact that, big surprise, I worked...this is despite the fact that the leasing office typically remained open past 5. The staff is incompetent to say the least. I had once paid 2 months' rent because I was to travel abroad and they cashed both checks at once (despite the fact that the check was clearly labelled for the following month). After this, they took 4 months to process my refund (you CANNOT make this up). When the refund came in, they declared that I was behind on rent by a month! The property manager, Amy is nice and relatively easier to work with. I had the greatest trouble with Reeva. She was thoroughly uncooperative on multiple instances. This community has weird policies. They require 60 day vacating notice on a month-to-month lease. The whole point of being month-to-month is the ability to not be bound by a lease/ long term notice period. It just defeats the whole purpose. Also, my roommate and I were both contractors and when we asked if an exception could be made for the notice period, we were given an earful about "equal housing" but we later learned they had waived the notice period for our neighbors...not cool! Finally, the moveout!! That was the straw that broke the came's back. A month prior to move out, we started getting several requests every week for management to schedule showings of our apartment, while we lived there. YES, ON WEEKENDS TOO!!!! They even expected us to CLEAN UP for every showing and said that they'd charge us some insane amount if the potential rentor decided not to rent because of the condition of the apartment. I have rented for a long time, and never experienced anything of this sort. They waved the rental agreement in our face for every request- even a request for some notice before they brought people over to see our apartment..after which they grudgingly agreed to give us 24h notice, which they reminded us, they were not REQUIRED to give. My verdict as a resident? Not worth the money. Not worth the hassle. The apartments as such are decent, but they are not cheap. I would think communities with better leasing personnel would be available for a $1000+ rent every month in the area. read more

Very nice apartments, they are quiet and peaceful. I went walking throughout the area and the only noise is a little highway noise from 36. Inside the complex is quiet too (other than basic apartment noise like footsteps from the unit above us when they're in the tiled kitchen) the staff are very friendly and helpful and are available when you need them. The unit we moved into was cleaned top to bottom right before we moved in, has stainless steel appliances, heating & a/c that works fast, however we haven't used it much as the apartment is pretty cool even though it's 85 outside. and it is cat friendly which is great for our two cats. We have a great view overlooking the outdoor pool and gardens, and are extremely pleased with this place read more

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I've lived here for two years and had nothing but problems with the apartment and the management. The window shades are so old and worn that they are very brittle and break. They said it was a non smoking unit but you could clearly smell the smoke from the previous renter. The management screwed up our rent payments 6 times and the garage spot twice. The heater went out on Christmas night and it took them two hours to fix it. The black mold that I told them about they still haven't fixed it that was about a year ago now. We are moving out and I brought up the mold again but instead of fixing the leak or whatever caused it they are just going to paint over it for the next renter. I have lived in different apartments for over 10+ years and this is by far the worst of all of them. read more

I live at the Palisades for 3 years. The management crew and the maintenance folks were outstanding. I have lived in many Apartments due to my frequent moves for work and the Palisades by far is the best place I have ever lived. I love my Apartment and all the amenities that it offered, but most of all the staff were what made this place home. Amy Arndt, the Manager was always willing to help. So much so when my father passed away, she offered to stop by my Apt. and care for my cats. I also received a sympathy card from the staff. Very touching and a nice personal touch. The maintenance crew always had any Apt issues resolved usually the same day. I always loved talking to them. I am a previous home owner and I loved how care free it was residing at the Palisades. A beautiful place and outstanding staff. read more

This place is a JOKE. Do NOT give them a single penny or second of your time. I was happy to get a job in Minneapolis and was very pleased when I saw the website for The Palisades of Roseville. I wasn't able to personally check out the apartment complex, so I sent my best friend and a few family members over to check the property out. Of course the leasing consultant showed her the model apartment. She has a much higher standard of living than me and was impressed. She sent me photos, which had all updated appliances, fixtures, doors, flooring, and back splashes. My family members were impressed by the location and grounds, so I signed the application and reserved the apartment. One week before move-in: Like any other responsible soon-to-be tenant I called to touch base with the staff to make sure everything was good to go since my parents had reserved a U-haul and hotel rooms on our 1000 mile trip across country. They informed me the current tenants wouldn't be out until 24 hours before I got the apartment, but I was still set to move in. This was highly concerning to me as I know several landlords who have told me it takes at least 5-7 days to deep clean/paint an apartment. After questioning them and knowing how nice my experience had been so far, I relaxed a little but definitely had an unsettled feeling. I had never lived in an apartment complex that took less than 14 days to flip an apartment. Two days before move-in, IN ROUTE to Minneapolis I get a phone call from the office lady asking me if I was moving in two days from then or two weeks from then. She "had it written down as June 1 but thinks it was a mistake and I was supposed to be there June 14." Literally, five days before this (!!!) I had JUST talked to her about my concern of the current tenant not vacating until May 31. Not only had I talked to her, but my father had as well. I was in tears, unsure if I was homeless, halfway between Detroit and Minneapolis. When I called her back and told her I hoped she was joking, she assured me "everything is fine for June 1 move-in". Still, there was nothing I could do in route so I trusted her and moved on. Unsettled feeling to the max at this point. Get there and drive through the grounds May 31. The grounds were beautiful, but the pool looked like it was from a 1980's horror film (which I was told would be open and clearly wasn't). I decided this was fine. My parents and I got our hotel room for the night and prepared ourselves for the next day of moving. June 1. Move-in day. I will ALWAYS get chest pain thinking of this day. We showed up and the office lady brought me to see my apartment for the first time. I was excited, knowing my apartment was ready and I would have a new home soon. On the walk there she asked me if it was my first apartment, which generally wouldn't offend me, but struck a nerve knowing I was moving to Minneapolis for my first job as a PHYSICIAN. I know I look young, but I definitely don't look young enough to be renting my first apartment. What struck me about that comment was that what I was about to see was not only unacceptable to me... But would be unacceptable to even the first time renter. The apartment: MOLD. EVERYWHERE. The apartment reeked of mold. NOTHING was updated. Cabinets, doors, fixtures, appliances were all out of the 1970s. Some outlets didn't even have outlet covers on them. The kitchen linoleum was stained yellow as if someone had peed on it over and over. The carpet was not clean. The walls were stained and obviously not re-painted in the past 24 hours. The shelving units were full of dust and dirt. When my dad inquired about it she said "well obviously it's you're responsibility to cover the shelves". My dad has done construction and quickly saw the mold damage was behind the shower tiles and the sink caulking was full of mold. There was no back splash. The place was a disaster! I started crying right there. My dad told me he would pay me money NOT to live there. When I informed them I would not be signing my lease and wanted my $300 back they told me no problem and gave me a note confirming. When I called to get it they told me I wouldn't be getting it and they made a terrible mistake. No one contacted me when they said they would. Finally, after contacting my attorney and telling them this was going to court a $300 check was all of the sudden able to be mailed to me. They left my parents and I SCREWED with THREE nights in a hotel and an extra three days of u-haul rental, homeless, and in a scramble for an apartment before my job started six days later. In my opinion, they owe me a LOT more than $300 and definitely an apology. This place is disgusting. The management and office staff are liars and cowards. I'm VERY glad I got out of there when I could. I am so scarred, I won't even visit Roseville ever again. Post. Traumatic. Stress. Disorder. read more

The staff does not seem to care about our time! My roommates and I had set up an appointment for a showing and we happened to be around the area so we thought we should call and see if we can go in early for the showing. But nobody was picking up our calls so we decided to wait for an hour just to find out that the scheduling was a mistake and the apartment that was supposed to be showed was rent out a few days prior to our showing. Like seriously? We made it out all the way to Roseville early to find out there was nothing to show us and send us off with an, "I will give you guys a call if there are any openings." There weren't any openings for the next couple of months too. So why didn't we receive any phone calls to cancel our appointment, but they were going to "call" us first for any openings? We will not waste our time going back there. First impression is already ruined. BTW, the other lady that came in to help could've been nicer instead of giving an attitude about there are no openings for the next couple of months. Uhmmm.... We made an appointment... It's not our fault they screwed up and not have called us about it. read more

Management collects a "cat fee" ($125 for each cat) that is nonrefundable, In addition to a "cat deposit" (again, $125 for each cat) that is refundable ( in theory). This is in addition to a regular deposit fee. So I ended up paying a total of $700 deposit, in addition to the last month's and first month's rent (another $2200) upfront. When I moved out, I was charged for items such as "didn't clean behind the refrigerator" - $40 etc. and a charge for damage to the rug that was minimal but was not taken out of the "cat fee" but instead charged to me, so I ended up not getting most of my deposit back, even though I had cleaned extensively and even covered holes from wall hangings, etc. I don't know what the "cat fee" charge actually covered, since it did not cover any damage done. I think the charges are excessive and the expectations for people moving out are unrealistic. read more

This is one of the best communities I have ever lived, I enjoy the quiet community and how convenient it is to everything around me. The apartments are spacious and staff is friendly and my work orders get completed quickly. I would recommend friends and family to the Palisades! Boy oh boy will I renew my lease! read more

I have lived at Palisades for going on 5 years. I meant to stay temporarily, but have found it to be a wonderful home. The staff here and fine neighbors have made it a wonderful experience. They are very responsive to requests for fixing things and attentive to icy conditions. I find them out at all hours making sure our walkways and driveways are safe. They have periodic events to bring residents together and generously share food and good times. My apartment is the largest I could find in the area AND the fitness center has the largest pool of any place I've seen (and trust me I checked them out for that). I highly recommend Palisade and the great staff that work here! read more

Make sure you read the fine print and don't trust a word they say. If they tell you they will show you the model don't look at it. It doesn't look anything like the apartments that are available to rent. Don't sign the application until you see the apartment. If you don't like it you have to tell them right there or they will cash your deposit and not give it back to you. I was told so many things and they were not true. The apartment I looked at hadn't been updated and I was told it had. I guess the little bit up updating with door handles on the kitchen cabinets was considered an update....NOT! Then their management was not happy about how this all went down and they said I could get my deposit back. She was going to call me back. She didn't so I called back the same day a few hours later. She of course couldn't speak to me because she was busy. I was told by someone that I wouldn't get my deposit back and they there was nothing they could do. They completely misled me from day one! Why should I have to pay the price for their ignorance?? I understand contracts and rules but if they aren't following their own why should I have to pay for it. Yours Truly, VERY UPSET NON-TENANT read more

We have had a great deal of trouble trying to get repairs done. The walls are thin and if you end up with a neighbor that is noisy, the management will be very reluctant to get involved. Even though the people below our apartment are not supposed to have a dog, they do, and it barked one night for four hours straight. Despite complaining, it's still there on the weekends. Small dogs are allowed if you get a note from an MD saying that you need a dog for emotional reasons (companion animal). That's fine except the management does not seem to enforce any cleanup policy. There is one are on the lawn that is littered with dog poo. Other areas are littered with cigarette butts. This makes a lovely view off of my balcony. Moreoever, my family, including my elderly mother, have found the staff to be rude and less than helpful. If you expect the type of the customer service that would be typical at this price point, you will be disappointed. Finally they have had numerous rodent problems that include mice and squirells. There has been so much damage from squirells that we have had to call for emergency maintenence due to water leaking into the apartmnet from burrowing by rodents. I am concerned about the fecal matter tht could be in the walls and ceilings. I don't think the rental expense is worth the apartment, amenities (as they are often not in working order), or the service. read more