I have been coming to the Denver location for almost 2 years now and I have to say the staff here…read moreis amazing and talk about customer service you get it here! I have been to other glow salons but the one here in Denver is my go-to. I have to say I was witness to a very upsetting incident this morning while I was waiting, a gentleman came in with a very large pitbull dog and proceeded to raise a bit of a ruckus with the manager. The manager was overly nice to him as I felt and this gentleman was being very disagreeable and to be honest he was making me nervous and a bit scared, the size of the dog did not help and the fact that he brought a dog into be confrontational with the staff really upset me and it made me question my safety here and for the staff. Apparently the customer was upset over being billed for something that happened months and months ago but I feel bringing a pitbull into this salon was completely uncalled for. I have and train service dogs and know that animals are trained to generally go by the humans voice and their tone and this to be honest made me even more nervous. The staff does not deserve this kind of treatment and I actually feel as a customer I don't deserve to have to put up and listen to this kind of behavior from a gentleman I'm fear for myself or the staff this confrontation in my opinion could have been dealt with outside or in a much much better manner with a lower tone of voice and to talk to the staff that way was in my opinion unacceptable. I hope the owner sees this review because this location is amazing and to be honest that customer hopefully he does leave because he actually made me nervous for being in here.

The people who work here are so nice and helpful makes the environment relaxing, even when it's busyread more

It was the middle of the night, and I woke up realizing my vacation in 3 weeks was someplace it…read morewould be summer, yet I was whiter than toilet paper!!! I did some research and found this location very close. Convenient, plenty of parking, add easy in and out. Never have an issue getting into a room. All the supplies you may need available on site. Their musical selection also hits the right spot. There is nothing worse than bad music to kill your vibe. I even found a Groupon for new customers, which helped make my late-night decision. After a week I have great results. I should be all ready to blend in on the other side of the world.

The owner and everyone who works here is so helpful and awesome! I highly recommend this place and…read morethe best part is, you can just walk in and tan whenever!

Great beds! Great staff esp. Cadee she's was amazing and so helpful. Hopefully you all have the…read moresame experience!

For the second time in a row, had to wait for a uniformed employee to use the medical red light…read moretreatment ahead of me. I don't understand why seemingly on duty employees are using the treatments and having customers wait for them. I say on duty because they help customers right before/after treatment. Palm Beach, is this your policy??? Never seen this before...anywhere! From optics alone, be better for them not to be in uniform and do on their own after work...not when you have a bunch of customers waiting in chairs.

I been going to this specific place for years and I'm a long time paying member. Today when I got…read morethere, no one was waiting I asked for room 1 and they said I'm putting someone in there, but there was no person there yet I was the only one. I thought this it a first come first establishments. Yet today that was not the case today. I will be going to the other facility from now on. Or maybe just cancel my membership entirely

Great service. Clean. Staff is always helpful. Going to the one on Bowles. Check it out.read more

Just got back from here and it was a great experience! I was worried because I never got good…read moreresults doing acrylic nails. Tim was amazing! I showed him a photo of how I wanted my nails and he made sure to get it right. I was a bit nervous because they were ombré style but he was very confident to make it work. He's very detail oriented and took his time which I really appreciate. He even made sure to get the right color of pink shade for me. I'm so happy how they turned out and will definitely be back. I found my nail salon here in Colorado!

Service: 5 stars! It is the sweetest little family that works here, and they asked me multiple…read moretimes if I liked my nail colors, ect. I was the only person who was there for a bit on a Tuesday evening, and they made me feel right at home. Really kind people. Atmosphere: 2 stars, honestly the place needs a major facelift and deep cleaning. Even the pedicure tote the lady was getting stuff out of to do my pedicure did not look clean a little concerning.... Services: 3-4 stars? My pedicure was good, but the removal of my acrylics (which I had not had on long at all) was not good. They ground down some of my nails to paper thin i got gel polish, and they really took care to get all my cuticles, and apply the polish, but the edges of the nails were left rough, I had to file them myself. They did the nails and pedicure at the same time, so I was not able to relax and enjoy the massage chair. Pedicure massage was good though.

The monthly membership is a great deal. The staff have all been kind and knowledgeable, and I…read morealways leave with glowing skin!

Had a great facial at this location. Staff were very friendly and apologetic when appointments…read morebefore ours were running over. (This did alter our plans after but we adjusted). I have several fruit and nut allergies so they were careful to make sure the products used on my face would not cause any allergic reactions. I did the 30 minute facial with the Virgin Bundle add-on which included ultrasonic extractions, a pumpkin peel, and hydro boost. I was a little worried about the pain with the ultrasonic extractions as it can be uncomfortable but it wasn't at all. The best part was the facial massage. I had to peel myself up off the chair and my skin was glowing. I decided to sign-up for the membership at $55 a month which covers one facial a month (normally $70) and it can be cancelled at any time. There was no pressure to sign-up. I wanted to as part of my self-care. The only suggestion I would make would be the online appointment system. There were some issues when I first tried to sign-up but that got resolved and when I got the email about my membership, it now says I must call or text for an appointment.

I want to start by saying my hair looks amazing and I have never loved the color or feel of my hair…read moremore than I do since coming here. That aside I want to talk about the staff and experience more than the amazing hair that I'm enjoying. I booked an appointment after a horrible let down where another salon in my area did not keep my appointment and cancelled on me last minute and I was so sad and was just going to not get my hair done for a very important trip. EVERY one of the staff there as kind, and welcoming and the people who worked on my hair listened to my story an then made suggestions and gave me options that I could go with and made sure it would fit in my budget and it was so nice and completely worth the cost, which was honestly NOT that expensive. That being said unfortunately they were experiencing a water line break right where this location was and they had to go just down the way and buy large water bottles from the gas station and have one person pour (very cool water) while another shampooed/rinsed your hair. They handled this so seamlessly and gracefully and made the experience so wonderful despite those troubles. I cannot even imagine going anywhere else now to have my hair done by amazing people.

I left here so disappointed with my service, if you're looking for good vibes and experienced…read morestylists this is NOT the place. I've never seen someone struggle to do a basic blowout like I did here, to the point where they just gave up and asked if I wanted to do it myself..... also check your receipts before leaving, they will charge random things without telling you about it. Don't waste your money at this place!

Samantha made me so relaxed! It s the most refaced I've been in I don't know how long! I received a…read moreprenatal massage from her and while it wasn't as detailed as I anticipated, it truly did get the job done!

The services are great when you can actually get in but they're always trying to upgrade you and of…read morecourse, the upgrade costs a whole credit of $80 even though you still only get 50 minutes. So tired of the $ shake down. And it's the same at all locations. They've recently started a gratuity system where you tip on the price that is double the amount of your monthly membership amount because it is what you would pay if you were not a member. Total rip off. They now charge a fee if you use your card to tip. I suggest leaving a tip before you leave the treatment room. I've canceled my membership with Hand & Stone due to their shady business practices. Be aware, if you cancel your membership, you only have 90 days to use any credits that you currently have. Side note, if you do visit this location, I highly recommend Catherine, she is by far the best aesthetician that I've had at Hand & Stone. She is Truly a professional and the best 50 minutes that you will give yourself.