Although my experience with the NP and gal at front desk, I have tried to reach them numerous times…read morevia phone and text to no avail. No one answers the phone and/or returns calls. Been waiting on a prescription follow-up for 4 days since it was sent to the wrong compounding pharmacy.

Amazing doc! I do have issues getting through every now and then but my overall care is top notch…read more I love my doc and her care for my over all health

Dr. Silva is one in a million. She has the best bedside manner, is kind, professional, and…read moreextremely knowledgeable in all aspects of health. I have been going through several different things health-wise as well as emotionally, and Dr. Silva has taken the time to sit and talk with me about each one of my issues. She listens and provides the care I need. She is far from your typical run of the mill doctor that makes you feel like you're just a number. I can't say enough nice things about her because she is genuine, and when I leave her office I truly feel as though a giant weight has been lifted off my shoulders. Her staff is wonderful, extremely friendly and helpful. The office is beautiful, comfortable, and very welcoming. If I could give her 10 stars, I would.

Dr. Silva and her staff were extremely professional, friendly and knowledgeable. Office was…read moreexceptionally clean and was all around a great process. Will definitely be using her from here on out. 10/10

Today is a day in which we give THANKS....& I can't thank TLC Family Practice enough for Amanda…read moreWaters, MSN,APRN-C! My first time having a Dr/Nurse interactions other than the ER. With my experience, Drs are very condescending, impatient & don't listen. Not here! With each visit, Amanda displayed such compassion, care, concern, empathy, patience, attentiveness & understanding. She took such care & concern & asked questions! Amanda actually showed that she cared, unlike other drs that i had experienced, & took the time to understand & diagnose the ailment. Each medical issue I had, she addressed & resolved with the correct treatment! There's no room for doubt or questions because Amanda is so thorough. She gives a whole new meaning to dotting ur I's & crossing ur 'T's! She was 'Johnny on the spot' after learning of my chest pains I previously experienced & did due diligence in addressing it.Without reservation or hesitation & with due diligence leaving no stone unturned, with compassion, care & concern, each medial issue was addressed. Now, I can off my medical concerns because of Amanda Waters off each of hers! Happy Thanksgiving Amanda Waters! Oh yes, I also give thanks to Chomyon, who fought tooth & nail with my insurance company! Chomyon never gave up & never gave in! Initially my insurance company refused to pay for a monthly mediation that I needed to take costing $450 month (with discount). Now, Chomoyn's due diligence & persistence, I am only paying $25! & Lastly, I give thanks for the entire TLC Team! With each visit, there was a smile, concern, compassion & attentiveness & a spirit of: "How May I Help You"! From friendly reminders to making appointments to receiving payments always with a smile & a patient & caring . Now...I almost look forward to getting sick! (Not;) They say, "Love Is A Healing Agent"...TLC Family Practice definitely lives up to its name! Thank you TLC Family Practice for showing me TLC! Happy Thanksgiving! Sincerely, Jacqueline A Happy patient on the road to good health,..

Excellent physician. She and her staff work hard to take care of your health care. She is the…read morefirst doctor I have been to that really takes the time to understand your concerns as a patient.

They rarely answer phones She's very difficult to understand…read moreMakes you sit in room for at least 20 minutes sometimes longer Never gives invoice, our last invoice we received was handed to us by her assistant who knew our balances were 30-60 days past due and apologized She doubled her office visit as soon as I was on Humana. When on UHC it was $125 and Humana is $250. Don't recommend her at all She gets a 1 star because of her staff

NO NO NO AND H*** NO!!…read more In my experience and opinion; Avoid this doctor at all cost. Lazy, Rude,Horrible Staff, Went only because Dr. of record with insurance. Dr. Shoba refused to discuss why I was there- insisted I had to establish new patient visit- reschedule in two weeks- with injury to arm that I had been waiting to see Dr. for a month already. A 30 minute visit, she sat across the room, never laid a finger on me for anything, never looked at my arm from within 20 feet, and would not listen when discussing prior medications and never once raised her eyes from the computer screen in which she was staring. Once visit over, called office everyday for a week, left messages on voice mail asking a call be returned regarding prescriptions and increased loss of motion and pain regarding arm to this day never received call back! On the 10th and final call to the office- the front desk person answered (who was really nice but either over worked, behind schedule or just doesn't really care) only to be put off again. Contacted insurance carrier, requested change of Primary Care, filed complaint and contacted the AMA. In MY OPINION ONLY- this practice is one of the worst I have seen in a long time.