This facility is really nice with very helpful staff. Especially appreciate the moving van that can…read morebe used by customers!

Great place, clean, safe, and good management. Highly recommend. I don't have any complaints. It's…read moreprobably not the cheapest but you definitely get your money's worth here.

I had the pleasure of speaking with Luis today. The location I went to was supposed to be open, but…read morethere wasn't an attendant on-site. I called the customer service number and connected with Luis. He was very kind, friendly, knowledgeable, and extremely helpful! He talked me through the steps and I was done in no time! Thank you, Luis!

Getting a storage unit, transferring storage units, moving items from storage units...none of it is…read moreinherently stress-free. There's multiple moving parts, often time constraints, and it's not something I found myself looking forward to taking care of. However, Stefan made my experience seamless and actually...enjoyable. I initially reserved the last unit of the size I'm looking for online and was planning to book by phone. However when it got down to paying, I realized I needed to see where it was on the property before agreeing. After all, I'm small and going to be handling a storage unit myself and I need it to be accessible for me. I decided to go in the next day instead, though they couldn't promise me the space would still be held. When I arrived there was a sign on the door that the onsite contact was in the facility and to call. Full transparency, I rolled my eyes and dialed the number, thinking I'd be waiting awhile. Stefan answered and came right back to the office. He walked me to the unit and I agreed to reserving it. He was thoughtful in the way he explained everything, patient with my questions (and re-asking the same questions to clarify), and seemed genuinely happy to help. He gave me warnings about potential markups as all storage unit facilities end up doing, and shared with me the best times of day to visit the property. He informed me of the differents locks I can use and the benefits of having a unit with Extra Space. Really glad I chose this location!

my stuff is safe and secured at this storage location. thanks to Keith for making the process easy…read moreand getting me in and out ! Truly appreciate your kindness and expertise on what would be the best storage unit for me!

This originally was a great storage facility up until today…read more Be careful to look thoroughly thru the sign up paperwork at initial move in day, and if you ever switch to a larger or smaller unit. "John" was initially helpful upon move in, however if a mistake is made on your contract - it very quickly becomes a "his word" vs "your word" conversation that is handled very unprofessionally. "John" does not like being called Jonathan and will speak over you disrespectfully with no intent to resolve the issue at hand and a "my way or the high way" attitude without any effort to reach out to his oversight to communicate the concern of a fee that was all because of a miscommunication until he feels the conversation is over and hangs up on you. The entire experience felt like a middle school argument trying to get a teenager to calm down on the other end of the phone that I hope the calls are recorded so his management team can see how unprofessional the call went. From a business perspective, it's a quick and easy way to lose money and long term buyers because if I wasn't moving out today, I would have still removed my items from this facility and relocated based on how horrible this business is run for such a simple business model to keep people in their units.

These guys are great. They are very accommodating and listen to what you have to say…read more It's a great location and is very clean and easy to to get to. Prices are so good I paid for 2 years in advance.

Tom was very helpful! Great experience with our time here. Thank you for everything!!!!read more

We've used Interbay Self Storage for about three years with no issues and no problems. Their prices…read moreare competitive and reasonable. We live in St.Petersburg where storage unit prices are uniformly exorbitant. We find it makes financial sense to drive to Tampa and utilize Interbay. In addition to air conditioned inside storage, they have fenced-in boat and RV storage available.

I stored my boat here for a month. They were convenient, cost effective, flexible with finding me a…read morespot on a packed lot and since I mentioned it would only be for a month, they reached out to me as the first month was ending to confirm that I had alternate plans set up. Even with a delay in getting back to them into the new month, I had the boat off the lot by the first of the month and they were understanding and didn't charge me just because they could. Access is easy, security looked solid and the inside storage area looked nice as well. I would recommend this for Boat/RV storage.

I wish I could give this company a better rating, but increasing my rent on month #4 is ridiculous…read more Further, I can move to a new unit in the same facility, and save nearly $50 off my current rent which is nuts. I just did this move 3 months in February, now they are jumping my rent for June. Loyalty is no longer rewarded. In June, my rent will be $214.78 per month for my unit, but I can move to another unit; same size; same facility, and pay $115 per month. Looks like I'll be moving to another unit in a couple weeks, but I'll be on the look out for a completely new facility in the meantime.

It was easy registration. But dirty drop on my bed stored…read moreand had to get rid of. I think the strage room need rain drop countermeasure.