There is a reason why Jacob's Plumbing has been serving Florence for decades. Their Service and…read morenon-nonsense approach to business. Discovered I had a water line leak in the wee hours of morning and when I called before operation a real person answered. No answering machine, No answering service when you are depending on a 3rd party to relay important and severe conditions to the company on your behalf. The live person listened to the problem, took my contact information and told me they would have some there in the morning to evaluate. And they followed through and delivered. Second person on the morning list and they sent an experienced plumbing expert. Asked the right question, evaluated the situation and went to work fixing the line. Very personable and explained everything in simple terms. You never know when you may need a plumber, but this company needs to be in your contacts or bookmark this page for their contact information. Gret job, Jacob's Plumbing and a big thank you for coming to my aid.

I was so thankful for Matthew from Jacobs plumbing who arrived less than 2 hours after I called to…read morerepair a broken pipe in my kitchen and replace my garbage disposal. Good value for great work! Thank you!

I cannot say enough good things about this company. They came in when one of my pipes under my…read morelaundry burst and they even found a leak in our wall which we knew nothing about. They didn't try to haggle or harass us about products or services. They were extremely professional. This job was so large it took them two days (even a Saturday) and didn't not over charge us. I highly recommend them!!

My garbage disposal stopped working and after trying multiple things to fix it I looked for…read moreprofessional help. The first plumber I called made an appointment and never showed. Rick's on the other hand confirmed the appointment right away, confirmed they were coming that same morning and showed up exactly on time. The plumber was professional, quickly resolved my problem without having me purchase a new unit or pay for extra time, on top of that he gave me some great steps to follow next time I had an issue and left magnet business cards so I can have their number handy. The thing I appreciated most? They were friendly towards my animals even through they were initially under foot until I could remove them all. I will definitely call Rick's next time!

I really hate to change a review but the site wouldn't let me remove my initial review. My initial…read moreencounter was excellent however, I was told that if there was an issue with the repair I could call and let them know and it would be addressed. Unfortunately there was an issue and after numerous calls and attempts to get the issue resolved, including offering to pay for a second service, our calls were not returned and the problem was not corrected. If you are looking for a business that keeps their word, keep looking.

Love these guys - specifically Scott and Mitchell. They respond quickly, arrive when they say they…read morewill, and are *great* at diagnosing and explaining what's going on. They helped me understand the 'why' behind the problem with my 2 leaking toilets, so I feel confident that I won't encounter the same issues in the future. They stand behind their work and have fair prices. Really glad to have found the company and will use them for all my plumbing needs going forward.

I used them today needed emergency plumbing services came within one hour very professional and…read morefixed the problem within 30 minutes with easy explanation for me to understand not knowing anything about plumbing. Will use them again and are very reasonably priced can't go wrong try them out

DO NOT USE THIS PLACE! If I could give less than one star I would. The guy that came out 1. Changed…read moreprices on the invoices he gave us for the same amount of items day by day 2. Complained about doing the work WHILE AT our home where he THOUGHT we couldn't hear 3. MOST IMPORTANTLY he did the work incorrectly, including but limited to not sealing up floor work he did making it possible for pest to get into our home and due to the incorrect work being done we had to have someone else come in and fix it so we could actually use our appliance. Not only that he told us there was a 90 day warranty on his work for him to just straight up ignore us when we reached out during that time frame. We asked for some sort of compensation back and nothing. TRASH Save your money and time. This company will take advantage of you.

I cannot say enough about the professionalism, care, and integrity shown by AJ and his team. They…read morewent above and beyond in taking care of my renters' needs--working around both their busy schedules and their children's routines to make sure everything was handled smoothly and respectfully. What truly impressed me was their attention to detail. During their visit, they noticed an additional issue that my tenant had mentioned but had not formally reported yet. AJ immediately brought it to my attention, recognizing that it could become a health hazard if left unaddressed. As both an investor and landlord, I appreciated his honesty and expertise--it was clear he wasn't trying to upsell or take advantage of the situation. He made the right call for the safety and comfort of my tenants, and that level of integrity is rare and invaluable. Being located in GA, it can be challenging to manage properties from a distance, but finding AJ and his team has been a blessing. Knowing that they are close by, responsive, and truly looking out for my property and my tenants gives me tremendous peace of mind. AJ, thank you--and thanks to your entire team--for your outstanding service. You have earned my trust, and I look forward to relying on you as part of my trusted team of reliable contractors from here on out!

We recently had to have a new bathtub faucet and sink faucet replaced in our home, and I couldn't…read morebe more pleased with the experience. Our house was built in 1941, so the plumbing involved older metal pipes, which can often present challenges, but the technician handled everything with skill and professionalism. I truly appreciate the care and attention to detail, especially given the complexity of working with older pipes. I would absolutely recommend their services and will be using them again in the future.

My parent's hot water went out due to a power surge. They had a hot water plan and a company was…read morecalled to come out. That company said they could come out in 4 days. We had 33 people planning to come to the house for Christmas gift exchange. The company the plan was with called Jordan and Sons. They came out the next day, ahead of schedule. Andre and Dawson were very professional and efficient. While draining the water heater, they looked at (and fixed) another issue under a sink. Needless to say we were very pleased!

It's that time again. Septic tank full. Tried cleaning out lines in the house. Didn't do any good…read more It's been a pretty long time since we had to call Hendrick septic tank service. They're the only company we will call. We been here at this location for a long time and Hendricks has only had to service us twice. They are good, their price is reasonable and they do not waste time getting here. They have never left a mess in my yard I found them to be friendly people who know what they are doing. Thanks HENDRICKS , I will be calling shortly.

Hendrick's put waste from my septic tank BACK in the septic tank when I was dissatisfied with their…read moreservice. I called Hendrick's for the purpose of cleaning out my septic tank. They arrived on 4/29/16 and proceeded to work. When it seemed like they were done, I went into my backyard to look at their work and make sure everything was done properly; it wasn't. They had left a layer of waste in the bottom of the tank. I am a 30+ year homeowner, and have had this service done several times...correctly and with no complaints. Until now. When I spoke with Hendrick's about this, they became agitated and said that they couldn't get the rest of it. Also said I had paper towels and baby wipes in the system (our grandchildren are 7 & 11, no babies), plus, what does that matter, this is they're job and surely they should know how to completely empty and clean a septic tank. I had already paid them a check for the job as I trusted their experience. I went into my house, thinking they were going to clean it out, but NO! He was putting the waste from my tank as well as OTHERS BACK into MY septic tank! Yes, putting the waste BACK in the tank. When I went out to ask him what he was doing...was he actually putting waste BACK into my tank, he said, "Yes, there's just no pleasing you people." Excuse me? I'm paying you to clean out my tank, not leave waste in it. I asked for my check back as he did not do the job and he did something so nasty it did not warrant payment. He didn't want to give it back, but, he did. And left. This business is unprofessional and their practices is unsanitary. I would not use them ever again or refer anyone to them.

did a good job on my first quote simple and cheap job. then after quoting me to do the whole full…read morejob over 8,000 I paid them half and never got the job done. very disappointed. calls, text and emails no answer. I don't like leaving bad reviews but I'm out of 3,700 god don't like ugly I have to take the bullet and go on with life. hopefully they will see this and give me my money back stay blessed

Excellent service from Christy and Scotty! They have done…read moreboth electrical and plumbing jobs at my home. All of the tasks were difficult and time consuming. They are knowledgeable, friendly and customer forward. I thank them 1000 thousand times!!.