Highly recommend!!! We used the shuttle service for our airport transportation for a company trip!…read moreCommunication was fantastic through it all, employees super friendly. Will for sure be using them again in the future!

Aloha is the name of the Game with this Operator Second time they have Provided me with Fast…read moreefficient Shuttle Service for The Maui Film Festival and I would say the Festival Attendees are tough group of customers and the drivers are always smiling help put your chairs in storo and drive of Bus with precision. Would definitely consider as tour provider for corporate event or larger wedding party.

Sherene been our travel agent for years! Even though we moved off island we still use her for our…read moretrips. Years of experience and making you feel like a VIP customer! She finds you all the deals and options. We had to do a last minute booking due to funeral and death in family. I tried to find deals and create itinerary myself online and still she could come up with a better cheaper alternative with the same service for my family! I highly recommend her!

They may not be the biggest, but they are the best! My family have required their services for many…read moreyears and never been disappointed. The personal touch they add always make you feel you're a VIP client each time. I would recommend, for your next travel plans, you make them first on your list of travel planners!

WOW! Outstanding and…read moreprofessional Taxi company. I searched for transportation and couldn't believe how expensive it was. I decided to use a Taxi Company and made some calls to reserve round-trip transportation before we arrived. When I called NIJJI and spoke with her, I knew I had found the best company to use while we were in Maui. On both trips, Narciso and Janet were there early. Their vans are clean, and the husband-and-wife team are so lovely to talk to. My husband and I will use them again on our next trip. I HIGHLY RECOMMEND YOU HIRE THEM FOR YOUR TRANSPORTATION NEEDS. ALOHA, Keith & Laurence

They are really outstanding . They arranged a day trip for…read moreus and was very caring and even went out of their way to pick us up at an unscheduled location! Thanks again

We hired Speedy Shuttle round trip. On arrival they took 50 mins to pick us up. Was at the…read more "Speedy shuttle" sign and had checked in 3x with the desk. Departure they sent a cab not van and he got lost finding us. Needless to say not "Speedy".

On time. Prompt and friendly drivers. Easy to book. Took 7 of us plus luggage from Pukalani to…read moreairport and back. Other companies wouldn't even go upcountry.

Not only do I recommend Primo VIP, we will definitely come again…read more We want to experience The Road to Hana. After reading about the meandering narrow road, the one lane bridges, the countless curves, we decided to take a tour with a guide. Our hotel concierge recommended Primo VIP. We booked it. Tuesday morning seven AM sharp we were greeted by David. Now, we've been around and we've experienced many places on this blue planet. We've been taken places by tour guides before. But this was different. The Chevy Suburban was spotless, AC was on, drinks were offered. But David was the star of the road trip. A great personality with Aloha mentality who showed, explained, asked, answered and in general was present through the day. David was the best. If you're in Maui, and want to take a private VIP tour anywhere on the island. If you want to hear the history, biology, genealogy, geology of the island - David is your man. Thanks David for a perfect day!

We can't thank David enough! He is awesome! Our road to Hana tour was incredible! David is very…read moreknowledgeable, personable, responsible, respectful, and a fun and great guy to be around!! He deserves more than 5 stars!! If you want an incredible road to Hana tour choose Primo VIP and David as your guide! Thank you so much David!!!

I had no idea that the travel agency business was still alive! While you could plan your own…read morevacation, why not leave it up to professionals that have the contacts, connections and knowledge? PLANNING: Our professional was Kathy. My spouse contacted her stating we wanted to see South America, mainly Machu Picchu. Kathy put together a wonderful two week itinerary to Brazil, Argentina and Peru, taking care of the airline bookings, hotels, private tours, airport transfers, and attraction tickets. After reading through what she put together, we were able to make any changes we wanted, no problem. Brazil was the only country that required a visa which Kathy helped us obtain. The questionnaire was a bit quirky, but Kathy helped us tremendously via email communication and scanned documents. So simple! She zipped our passports over to the visa office in San Francisco and got them to us back lickety split. Once we approved everything, Kathy sent us a detailed, professional e-itinerary which was also visible on an app called My TripRoute. Dates, times and durations were all listed. Condor Travel was the agency hired by Captivating Journeys for our airport transfers and private tours in all three countries we visited. OUR JOURNEY: While on our journey Kathy emailed us often, checking to make sure everything was going well, which they were. We also received automated emails for flight reminders and even the numerous gate changes we encountered. Unbelievable! In Rio de Janeiro, we visited most of the highlights including Christ The Redeemer and Sugarloaf. We were booked at the Miramar Windsor on Copacabana Beach which turned out to be a surprisingly nice place and centrally located. In Buenos Aires we visited the Recoleta cemetery where María Eva Duarte de Perón is interred in her family's mausoleum, Casa Rosada, took in a tango dinner show and even an empanada making class. We declined staying at the Sofitel Buenos Aires and instead upgraded to the Four Seasons which was simply incredible. Once landing in Lima, Peru we immediately flew to Cusco and stayed at the Inkaterra La Casona, an all-suite boutique hotel located 11,000 feet up in the Andes. We toured the Sacred Valley, several Inca ruins, salt pools and archeological sites before checking in to a suite at the Inkaterra Hacienda Urubamba, another incredible property. We upgraded from the basic Peru Rail to the Belmont Hiram Bingham train for our journey to Machu Picchu where we checked in to the Inkaterra Machu Picchu Pueblo Hotel and into yet another suite. We visited the gem of Machu Picchu and hiked up Machu Picchu Mountain to its 10,043 foot peek. After flying back to Lima, we checked in to the JW Marriott (instead of the Casa Andina). Our last tour was a wonderful gastronomic tour of Lima via the Lima Gourmet Company, where we drank locally-grown coffee and fruit smoothis, sampled unique and GMO-free fruits, made our own pisco sour drinks and ceviche, ending with a delicious Peruvian lunch. We had ZERO problems on our memorable journey. Once home, we received a nice postcard from Kathy with a note and a picture of us that we emailed to her while away. What a nice touch! OVERALL: Thorough communication, unparalleled service from Kathy, delightful itinerary. Absolutely, positively, unequivocally RECOMMENDED!

OMG!!! These guys are FANTASTIC! After being strung along for THREE WEEKS by Coconuts travel I was…read moreat wits end. What a contrast! While coconuts never once returned any of my dozens of calls begging for them to let me know what was up with my itinerary, Nancy at Travel Network came through in less than an hour!!!!! And their new name just makes me smile every time they answer the phone (Captivating Journeys- isn't that the sexiest name for a travel agency? ;-))

Oct 29/2025 Initially our experience was fine. The driver…read morewas friendly and informative. He dropped us off at the golf course(Roy's) for our dinner. 2 hours later we were waiting for his return. We say him go up to the Hyatt then on his way back instead of turning right and come to the golf course he turned left in the other direction. We thought that was odd so we ended up walking all the way back to the Sheraton which is at the other end of the hotel strip. That may not be a problem for most but it is for me. I have congestive heart failure and doing a walk like that was extremely difficult. So my advice is to NOT TRUST the Trolley drivers as they may arbitrarily decide to not go on their designated route and leave you stranded

You can not 100% depend on the free trolley. The driver skipped the fairway shops for 2 pickups in…read morea row claiming they had too many people on board. I understand skipping once. But 2 pickups in a row is ridiculous. (That's an hour of waiting) Once we boarded the driver said it was full so he couldn't stop, but once he dropped us off he made sure to apologize for his wrong doing. The apology is the only reason I'm not giving a 1 star. I even made 2 calls into customer service asking where the trolley driver was.

Maui has two airports, this place was convenient this time around. Here was my experience…read more Ambiance | Very simple. A little old school but that's all to it. Nothing flashy, a little art and culture and pretty clean. Parking | Plenty of parking but I guess it's not a mainstream airport. Customer Service | Friendly people. Can't complain. Didn't miss my plane and I got here safe. Overall | 4 Stars. Lovely. It's great to be welcomed by the West Maui mountains and the lovely ocean. It's a touristy and farming side as there are great gems to see here such as downtown Lahaina. Tips: * Best place to flyout if you're island hopping from the West side.

Hubby has flown into here from Oahu. Easy flight. I've never flown into this airport but, we do…read morevisit West Maui often. We use this as a daily exercise destination. We hike up the hill from our condo which is a good workout without being too hard. It's 2.6 miles round trip. The airport is tiny with a bathroom, baggage claim and plenty of parking. No other amenities available. Never seen more than 3 cars in the parking lot. A nice scenic stop to see the ocean and watch whales from afar.