Palomar at Eastern Derm

3.0 (1 review)

Dermatologists

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A H.

12 years ago

My daughter has moderate to severe acne and went to this practice for medical advice. The short, dark haired, overweight nurse who assessed her made her feel so uncomfortable that she literally cried. She told her if her daughter looked like she did she would have been on Accutane a long time ago. Then, in the next breath, told her about the extreme side effects of taking the drug!! She will not be seeing that nurse again. The doctor was very professional and sympathetic as all employees at a dermatologist's office should be. Most of their patients come to them for some type of skin issue. This plump nurse needs some sensitivity training and fast! She may, in fact, need to find another line of work. Nursing is obviously not her calling!! The rating is for the doctor NOT the nurse. read more

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More info about Palomar at Eastern Derm

420 Spring Forest Rd
Eastern Dermatology and Pathology
Greenville, NC 27834
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(252) 752-4715
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Eastern Dermatology & Pathology

2.7

(6 reviews)

0.0 mi

After nearly a month of trying to schedule an appointment, I was given conflicting information…read moreevery time I called. I was told they were not accepting new patients, then not accepting new patients with my insurance, then only accepting "recurring patients" with my insurance, and later that they did not accept my insurance at all, despite their phone system listing my insurance as an option. When I explained that I had previously been a patient, the operator claimed there was no record of me and was rude, dismissive, and uninterested in helping. I told her I would obtain my medical record number from their sister office in New Bern and call back. She responded in a blasé, dismissive tone. The New Bern office located my information and advised that if they could see it, then Greenville should be able to as well because they are part of the same organization. This left me questioning why the operator claimed there was no record of me. Her claim felt like an intentional lie. I repeatedly called back but could not get anyone to answer. The entire experience felt intentional, discriminatory, and gave the impression that the operator was making her own rules and acting as if it were her personal company. No patient seeking medical care should be treated this way. I would not recommend this office to anyone, and I will be sharing my experience with others. You can thank your phone operator and her "stellar" customer service skills for that, Eastern Dermatology and Pathology in Greenville, North Carolina.

From the receptionists, who guided us after we got lost, ( I know..who gets lost in Greenville LOL…read more) to the entire staff, just good, honest, and super helpful people. Dr. Proctor has removed several skin cancers from my face, ears, eyelid, and scalp. There is no way to eliminate scars, but Dr. Proctor made them MUCH less noticeable. My most recent face and scalp were scary. I imagined a huge, ugly scar. Dr. Proctor removed them both and I think they will be just fine. He is skilled. thorough, and kind surgeon. who explains exactly what he is doing and how aftercare should be done. Only surgeon I feel comfortable with his work. Can't thank him, and his staff, enough.

Holistic Health and Laser Hair Removal Clinic

5.0

(1 review)

3.0 mi

Excellent service. Elena is knowledgeable and gives her honest recommend on what treatments will…read moreprovide the best results.

From the owner: Through our innovative, sophisticated and reliable treatments, we artfully blend scientifically…read moreproven rejuvenation methods with spa therapies to further enhance your innermost beauty. Whether you are looking to add fullness and definition to your face or lips, remove unwanted body hair, eliminate , shape your body or dramatically reduce the signs of aging without surgical intervention. We aspire to provide you with the latest advances in skin care and renewal to help you look and feel your best. We carefully assess emerging aesthetic technology and only offer those procedures, products and services that are safe, effective and scientifically sound. We utilize the latest state of the art laser/light based industry techniques to give you ultimate in anti-aging medicine and enhanced skin care.

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Mesotherapy

Microblading with shading

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Alma vShape and Mesotherapy

Beauty Bar Medispa

God help you if you go in there and have a procedure done and you're not happy. They will call the…read moreowner and you will get talked to in the most condescending way you've ever experienced. I would have considered myself a good customer. I know several of their patients were unhappy, and actually sought care elsewhere. Spend your money elsewhere where you will be respected. Funny thing their policy about refunds is on the back of the bathroom door.

Mom had Xiemin similar to Botox just different proteins and had great success! I will be going soon!read more

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Leo W. Jenkins Cancer Center

5.0

(2 reviews)

1.1 mi

Very very clean and we'll ran facility, the staff is very pleasant! It's not a congested place, it…read morehas alot of room to move around and not feel congested.

Could not ask for a better run institute. We are so pleased with the staff and outreach staff. I…read morewould recommend this institution to anyone.

Eastern Neurology & Neuromuscular Center

4.2

(5 reviews)

0.4 mi

Punctuality - excellent Explanation of procedure -…read moreexcellent Dr. Lopez very friendly and caring.

I have been a patient of Dr. Lopez since 2012. She did all of the necessary testing to officially…read morediagnose me with Multiple Sclerosis very quickly since that first visit with her. She has always listened to me & she has always taken great care of addressing whatever issues I may be experiencing at any given time & she will do everything she can to get to the bottom of what's going on. She is very good at her job & she truly cares about her patients. The ladies at the front desk & the nurses have always been wonderful as well.

Ecu Physicians

3.0

(5 reviews)

0.6 mi

This is for the Psychiatric Outpatient Clinic: The…read moreproviders nice. the doctor wanted to talk with my mother and being a 20 yr old adult I think that's disrespectful. Just for her to say I do good on a medicine that I don't do good on. She slanders me. I can't trust her being in there. I think all doctors do this, and this one may be pretty good in comparison. He did say he was going to take all things into consideration. But now that I think of it he's probably even better since he declined me taking a medicine I didn't want to be on. They also don't prioritize looking at MyChart, and they don't prioritize the introduction appointments that are default on there. I Don't know if they are ever going to let me do an appointment for bone health. AND, the front desk staff, nurses, and billing workers on the phone though are not nice. Everyone nowadays is difficult, pushy, outright disrespectful, unhelpful, and rude. This place included. Edit (would've gave a lower rating): Also importantly, the nurses were telling me that they couldn't do my injection in my leg and instead have to do it on my butt. That is not true! That is more painful, and inappropriate. They aren't comforting and instead are very strange about saying to put it in your butt. Like they have no sense that women are and should be modest. Women and even men in the south are disrespectful, ghetto, and agitated for no reason. They get on edge about the slightest things. On the phone they want to rush you and cut you off and not give you all the necessary information and it's simply not alright that they are cutting you off customers have important concerns and things to say that they don't even want to hear the basic info. It's unreal. Also It probably says on the box you can do it in the leg. The fact that they don't know this even though every single time I've done it for multiple months I was able to do it there is BAD SERVICE. I could've got JUMPED by them. They don't know ANYTHING by the way. It's not hard to know where You're supposed to put an injection as a nurse. This is RIDICULOUS.

They will get you in out quick they are really good with the patients and the lobby is well cleaned…read moreand they not rude or nothing but I recommend this physicians office than anywhere else to be honest

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Andrew B Jordan, DMD

5.0

(4 reviews)

2.5 mi

I have been going to Dr. Hardee, Dr. Jordan offices for over 20 years- they are the best! Best…read moreservices - kindest people work there - and the Doctors very straightforward and truthful about what you need for dental work!! 5 stars ALL THE WAY!!

Always quick and relatively painless. All of them are friendly and professional and I feel well…read moretaken care of there.

Greenville Kids Dental

4.2

(6 reviews)

4.2 mi

I wanted to update my original review because the office reached out to me personally after my…read moreconcerns, apologized, and is working to make things right. I still do not fully understand what happened during my son's appointment, and as a parent, that experience was very upsetting. However, I do appreciate that they did not ignore it and that they took the time to contact me and address it. I also brought my other son in today, and his visit was back to the kind of experience we have usually had here: smooth, kind, professional, and positive. That matters, because prior to the bad experience with my first son, my other children had always done well here and actually liked coming. So while I am still bothered by what happened and still believe it needed to be taken seriously, I also want to be fair. The office apologized, they are trying to fix it, and today's appointment showed me that the poor experience may not represent the practice as a whole. I appreciate them taking responsibility and working to regain trust.

They're so kind with the kids and I've never had to wait long and keep my kids entertained. We love…read morethe lobby, plenty of space and their patience with kids having a hard time being scared of going to the dentist. Highly recommend

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