I LOVE Dr. Seidel! My family and I have been going to him for over a decade! I have moved a few…read moretimes and STILL travel to Windsor Locks for him. Amazing family business and the experience is always pleasant!

STAY AWAY! The receptionist was pleasant and Seidel was pleasant enough in the beginning... But if…read moreyou have a vision problem or express a concern that he disagrees with or can't handle, he becomes a total jerk quickly! After completing his service, I continued to have problems and he became rude, obnoxious and a complete a$$. If he didn't have the skills to help me, I would have appreciated a polite referral to a competent optometrist. You've been warned.

Dr. Divine is professional, thorough and friendly. She caught a serious problem our…read moreophthalmologist missed, and referred my husband for surgery, solving the condition which had been forming for 40 years we are so grateful to her.

I can honestly say that I have never had as bad of an experience with an eye doctor - or any doctor…read more- as I've had at this place. I never expected to. I thought that going to the eye doctor was a type of mundane, forgettable activity that you do when you get the reminder in the mail. After visiting this office twice, I will definitely do some research before choosing my next optometrist. Everything about this office is awful, from the dirtiness of the waiting room, the rudeness and ineptitude of the office staff, to the ridiculous amount of time you are forced to wait for your scheduled appointment. I found Dr. Devine's associate, Dr. Gonzalez to be very rude, patronizing and unprofessional, especially when she refused to give me my prescription after my eye exam, so that I can't order contacts online. I would never recommend this place to anyone, especially when there are so many other options in this area. Try anywhere else.

My 80-year old stepdad had his first cataract surgery this week. He was very happy with Dr…read more Epstein and his follow up call that evening. Also, Cheryl was extremely helpful with the pre-op instructions and so great at explaining everything! Her tips and instruction sheets made the post-op care easy to navigate. Highly reccomend! Thanks so much!

I waited a 50 min in the examination room for the doctor Epstein but he never showed up. I finally…read moregave up and left

I had a great experience at Enfield Eye Care Associates. I called with eye pain in my right eye,…read moreand they were able to see me just a couple of hours later. The staff was very friendly, and Dr. Maxwell took the time to explain everything clearly and made me feel comfortable. I really appreciated the quick, caring service and would definitely recommend them!

Dr Divine is professional, thorough and very kind. She pointed out a condition which had been…read moreforming and our ophthalmologist didn't catch it. Specialist and surgery per her referral remedied the problem. We are so grateful for Dr. Divine and the specialist, Dr Frangie.

Please avoid this doctor. My child had a gaze issue highlighted in a school eye test, which our…read morepediatrician validated before referring us here for a specialist exam. The entire experience was highly unprofessional and deeply frustrating.First, the office staff failed to provide correct insurance information, despite the fact that I provided all of our insurance details a full day before the appointment.Second, Dr. Ramamurthy's behavior was completely unacceptable. She was dismissive, pushy, and spoke in an incredibly rude, unprofessional manner. When we tried to discuss the school report, she dismissively snapped that she has "seen thousands of school reports," showing zero empathy or individual care for my child's specific situation. If she did not want to deal with our insurance or felt she wasn't the right fit, she could have simply told us and referred us elsewhere. Instead, she was greedy and hostile.I should have listened to the other negative reviews online that highlight her poor attitude. There are plenty of other eye doctors in the area who treat families with respect. Save your time and money and go elsewhere.

This was my first visit to this office. Dr. Ramamurthy was very professional and thorough. She…read morelistened to my concerns and provided excellent care. I also purchased glasses there and could not be happier with my experience.

He is a very caring and thorough doctor. He explains everything he's doing and discusses the…read moreresults clearly. He spends time with his patients

Dr was very nice and knowledgeable, front desk was very helpful and courteous, I would recommend…read morethis Dr.

Great experience, felt like the doctor really listened to my concerns and addressed them. Will…read moredefinitely be coming back for my yearly exam!

The staff is very polite. The business is located in the rear of LensCrafters but is a separate…read morecompany and business replacing a different independent Optometrist that was there for years. I much preferred the prior business. The single most important thing to this business is charging you $34 for a picture of your eye that's not covered by insurance. This became evident as soon as I scheduled a couple appointments and started getting texts and emails about the (mandatory) $34 test not covered by insurance. Multiple texts and emails whose primary focus was this $34 fee. That should have been my red flag! The former business also "pushed" these pictures but allowed you to opt out. Not anymore. My fiancé decided to cancel her appointment for this reason alone and went to a different local chain instead for her exam, glasses and contacts (and had a better experience than me). I checked in and was called after a brief wait. First a young lady gave me some tests and took pictures of my eyes with different machines (including the $34 one!). She was both friendly and professional. Then she moved me along to another room where I waited for the Dr. The Dr. Came in and did the normal eye exams we've all had; read the lines larger to smaller and then the game of "is this way clearer, or this way". She was leading me to the answers which was weird ("this one is better, right?"). She somewhat rushed through that and reached the end of the exam, but none of the options as I was going through the exam seemed to give me crisp sight. At the very end she gave me a pair of glasses to try with the new script and things weren't crisp and I told her so. She said that's because I have cataracts which make it cloudy. I was stumped because I've had cataracts for years but never had blurred vision with corrective glasses. I ordered new lenses to be put in my old frames and was told they'll be ready in about a week (LensCrafters no longer has on site labs). My lenses cost $90 and the exam was $84 ($50 co-pay + $34 picture). When I picked up my glasses they didn't seem to help. I tried them for a wee with sane result so called for a re-check to see if they got my script right. It was suggested I see a different Dr this time and I did like this one better (young Asian lady). She said my script wasn't correct but also my Cataracts in 1 eye prevent it from being corrected to 20/20. She referred me to an Ophthalmologist who "might have some tricks" to get my eyes to 20/20 or can discuss cataracts surgery. I know this is a long review but my lesson and advice is to go to a "real" ophthalmologist or optometrist next time and not this small chain in the back of LensCrafters. I don't like the practice at all and now Lens Crafters, without a lab brings nothing to the table the online or discount eyeglass shops don't. When your focus is $34 and not patients or in this case patients eyesight , this is what happens.

Eye exams don't have to be unpleasant…read more My overdue eye exam with Dr. Lippi was pleasant, professional and efficient. I asked about trying contact lenses again after an irritating experience I had with contacts thirty years ago. She listened and provided insightful guidance. Truthfully, I'm a bit leery of anything located in a strip mall but I fully recommend Complete Family EyeCare and Dr. Lippi.

Let's just say this is a very unprofessional place because I called and updated my Insurance…read moreinformation. with staff knowing they don't expect Eyemed not once was I told that. Secondly you call my phone to verify the appointment and I ask about my insurance and was told they don't expect it but take Medicaid. The lady steady talking over me instead of listening to what I'm trying to explain. proceed to tell me she don't know my name but is calling to confirm an appointment for a minor child. like how tf you don't know who you talking to about a minor child. what if I wasn't even the person you needed that's a complete HIPAA violation on PHI. As a medical professional I am completely disgusted by the way I was treated all over asking a doctor question. Asked to speak to supervisor and was told there was no Sup in building until Tuesday. Next will I ever us this place again