I was a customer here since i was a child. Now in my 50's i will not return as they don't honor…read moreappointment times and are always late so if you have an assigned appointment you can guarantee it will be 15 mins. later or more. All the staff make it seem like they were doing you a favor rather than showing their appreciation of you choosing them for your needs. IMHO when Dr. Smyth left for a while to work for the State of Ct the place started to decline then. I understand he is back so if you at least would like someone who cares about your needs always book with Dr. Smyth. This business has been renamed to "Kelly Family Eye Care"-however staff is the same. As I stated above I have been a lifelong client up until 1-year ago-This entire place needs a complete makeover along with the staff!

What happened over the past ten years. Bad bad bad. Gone downhill in a fast paced ski rave.read more

Great staff, knowledgeable and kind. The options are great no matter what insurance, definitely the…read morebest place to go for glasses in the area.

I have purchased glasses at various locations in Greater Hartford for over 30 years, no place…read morecompares to Fedora. I discovered them because my Silhouette glasses broke on the day before Thanksgiving. I was desperate to get them fixed before the long weekend. I called several shops and no one could help. Long story short they repaired them for free even though I did not buy them here. I did get my next two pairs from here and was 100% satisfied both times. Just the other day my lenses were badly scratched in an accident and Fedora has come through for me again with excellent service, genuine care and compassion. I can not recommend this local shop highly enough. I am so grateful to Fedora and hope that you will also support this small business.

My family has used them for years and we've always found them helpful and knowledgeable. Dr. Kelly…read moreis thorough with eye exams and just as importantly she takes the time to explain how what she sees literally can impact your overall health.

Good first experience with A Kelley in 2021/22. Apparently if you do not go every 1-2 years you are…read moreconsidered a new patient. Opticians are not consistent so another new optician is offered! Disappointed and discouraged with medical care in general! Will be looking for a new office close to home!

Exceptional eye care.. great doctors, one stop shop for the best eye wear ..easy online appointment…read morescheduling and so many locations. All this is what makes this a great stress free visit to the doctors. Love the staff at this location they were very kind and extremely professional. The doctor took her time, didn't feel rushed. Everyone is so amazing and makes you feel comfortable.

Could improve on Competent employees understanding their policies and accurately understanding…read morewhich glasses they sold. Went to buy two identical pairs of glasses. Was told they were identical they in fact were not. Just extremely similar. Since I was told they were the same I was told it would be smart to only get one protection plan. Well turns out they weren't the same and the pair that broke was the pair without the plan. I'll never buy from any sunglasses hit again and neither should you.

The brand new Optical Department is wonderful! And they even have a brand new state of the art…read moreDoctor's Office!! I am so impressed! They give a full comprehensive eye exam, including my fundus photos for only $74.99! The Patient Care Coordinator was so friendly and patient! I was in and out in about an hour! I got my my prescription right there, it was so convenient to pick out my fun frames and lenses the same day in their optical department! The opticians really listened and took care of my needs, I got the best prices for the best materials! I even sent in my receipt for my out-of-network reimbursement from my insurance! It was SO much cheaper!!! My beautiful glasses were back in less than a week! I would HIGHLY RECOMMEND this hidden gem!

I really do like this place, the doctor is thorough and you can get an appointment pretty quickly…read more However, the only downfall in my opinion is that the eyeglass options are fairly limited.

I do not recommend Tolland Eye Care. First, I was given a contact lense fitting without being asked…read moreif I wanted one, and without being told that my insurance didn't cover it. I was completely broke at the time and paying for it was way over my budget. Then, when I came back the next time for a follow-up, I figured it couldn't hurt to at least ask if I could get an extra sample or two given the circumstances. I expected the answer would be no, but this seemed like an innocent question, especially given that I never consented to the service in the first place. Before being able to tell the doctor about the initial consent issue, he interrupted me, made false assumptions based on the snippets of my intended statement that he bothered to allow me to say, and then proceeded to give me a condescending lecture on how services cost money. Obviously services cost money! I don't expect anyone to work for free. What I expect is to be asked if I want a service before being required to pay it. What I expect is not being lectured on false assumptions that were made based on statements that were left incomplete because I kept being interrupted. Had he bothered to let me speak, he might have heard about how I was not only not told that my insurance didn't cover it, but not even asked if I wanted the service. Regardless of whether or not it would have changed the outcome had he allowed me to speak, I did not appreciate the interruptions, assumptions, and condescension. Between the doctors rudeness and the unexpected charges for a service I never consented to, I can not recommend Tolland Eye Care, and I will not be returning.

Great experience, felt like the doctor really listened to my concerns and addressed them. Will…read moredefinitely be coming back for my yearly exam!

The staff is very polite. The business is located in the rear of LensCrafters but is a separate…read morecompany and business replacing a different independent Optometrist that was there for years. I much preferred the prior business. The single most important thing to this business is charging you $34 for a picture of your eye that's not covered by insurance. This became evident as soon as I scheduled a couple appointments and started getting texts and emails about the (mandatory) $34 test not covered by insurance. Multiple texts and emails whose primary focus was this $34 fee. That should have been my red flag! The former business also "pushed" these pictures but allowed you to opt out. Not anymore. My fiancé decided to cancel her appointment for this reason alone and went to a different local chain instead for her exam, glasses and contacts (and had a better experience than me). I checked in and was called after a brief wait. First a young lady gave me some tests and took pictures of my eyes with different machines (including the $34 one!). She was both friendly and professional. Then she moved me along to another room where I waited for the Dr. The Dr. Came in and did the normal eye exams we've all had; read the lines larger to smaller and then the game of "is this way clearer, or this way". She was leading me to the answers which was weird ("this one is better, right?"). She somewhat rushed through that and reached the end of the exam, but none of the options as I was going through the exam seemed to give me crisp sight. At the very end she gave me a pair of glasses to try with the new script and things weren't crisp and I told her so. She said that's because I have cataracts which make it cloudy. I was stumped because I've had cataracts for years but never had blurred vision with corrective glasses. I ordered new lenses to be put in my old frames and was told they'll be ready in about a week (LensCrafters no longer has on site labs). My lenses cost $90 and the exam was $84 ($50 co-pay + $34 picture). When I picked up my glasses they didn't seem to help. I tried them for a wee with sane result so called for a re-check to see if they got my script right. It was suggested I see a different Dr this time and I did like this one better (young Asian lady). She said my script wasn't correct but also my Cataracts in 1 eye prevent it from being corrected to 20/20. She referred me to an Ophthalmologist who "might have some tricks" to get my eyes to 20/20 or can discuss cataracts surgery. I know this is a long review but my lesson and advice is to go to a "real" ophthalmologist or optometrist next time and not this small chain in the back of LensCrafters. I don't like the practice at all and now Lens Crafters, without a lab brings nothing to the table the online or discount eyeglass shops don't. When your focus is $34 and not patients or in this case patients eyesight , this is what happens.

Dr. Solinsky is very knowledgeable. I highly recommend him. The staff at Solinsky Eye Care are very…read morefriendly and nice. Dare I say it's kind of fun there?

very dissatisfied with this establishment..be sure that you have plenty of time to WAIT before your…read moreappointment..I arrived 5 minutes before my scheduled appointment..the receptionist told me to wait & was not very friendly & did not even smile. so, I wait & wait 20 minutes past my appointment time..noone came to say they were running late so i asked the not so pleasant receptionist if they forgot me. she replied "it won't be much longer " by now my patience is running thin so after another 15 minutes with no one apologizing or even saying we are running late I asked to speak to the manager..I was told to wait & with the attitude it was my fault & i should just wait,,the manager who wasn't that pleasant either said ,"this happens & do you want to rescredible your appointment!!!! after I had already wasted 35 minutes of my time Waiting ...I said No & 10 minutes later I was called & again the person had an attitude & acted gruff toward me...GOOD LUCK if u go here..I normally am pretty patient, but this was unacceptable to me.I am currently looking for new eye care,,,I don't appreciate being treated this way ,

Kind staff, quick service and answered all my questions! Great price matching for contacts as well.read more

I made the mistake of selecting this place based on the reviews found on Google, so for those who…read moredon't know--those reviews are not reliable because positive ratings there can be bought from bot farms in China and elsewhere. First off, the doctor's services are professional, but customer service was substandard. When I first arrived, the woman at the front desk mentioned that there "might" be a fee for my contact lens fitting. I didn't think much of it at the time. I should've asked how much, because it turned out to be much more than expected. Ok, fine. But what bothered me was that I didn't find out until it was time to settle the bill. It felt like an ambush. The other humourless woman that helped me select my lenses seemed annoyed at my insurance coverage questions, and I couldn't get a straight answer about the total out-of-pocket expense, including the fee that was dumped on me. Everything was an evasive reply, or a "gotcha" answer. The visit ended costing way more than I had planned. The thing about cash grabs, is that they only work once. So forget about repeat customers. Lesson learned.

Dr. Jehangir Durrani has been practicing ophthalmology for over 20 years. Much of that time has…read morebeen in this area. Dr. Durrani shares the same office space with Fashion Opticians. He specializes in complete eye exams, offers contact lenses lens fittings, and also provides treatment for diseases of the eye such as glaucoma and even eye surgeries. A recent visit with him was prompt, professional, and overall a very pleasant experience. Although his office could use some updates and more seating, I would very much recommend him. He was friendly, very thorough and straight to the point (my kinda doctor!) And he his office accepts most insurances.