Was billed for a missed appointment but was never sent a notification email or reminder of the…read moreappointment. In the past I always received notifications and on this specific appointment that I made after coming back from medical leave of 3 months, they did not send an email reminder. They charged $100 and refused to waive it since they neglected to send the initial notification of the reminder. The appointment was made at the office but I was not given any card stating my next appointment date. I tried emailing them asking for the appointment date/time and no response, yet they still want to charge $100. Horrible customer service and billing. DO NOT RECOMMEND AT ALL.

The experience and knowledge of the staff at MHCC is top notch. They have been a voice of reason…read moreand understanding during this challenging time of Covid. If you are in need of support do not hesitate to call this caring and compassionate team.

My care from Nida Kahn for severe, agitated, clinical, recurrent depression, which was started by…read morethe return of nephrotic syndrome kidney disease at age 23, is the best care I have received over a 52- year period. PN Nida Kahn will make sure that care is available for any issue that would have started a setback. The setbacks are mild and slim to none courtesty of PN Nida Kahn. Thank you NP Nida Kahn for making a senior citizen's life that is filled with a lot of joy.

I am so grateful for my psychiatrist, Dr. Aliya Hussain, and the team at DuPage Psychiatric Care!…read more Dr. Rao, who manages and oversees everything, is a wonderful man - he is compassionate, caring, and has immense knowledge regarding the best treatments that maximize mental health. Nubila is a terrific resource and has helped me by answering my questions and resolving a mistake made by my insurance company. MOST IMPORTANTLY - Dr. Aliya Hussain, is the BEST psychiatrist I've ever had! She did a thorough evaluation of my needs, asked about my experiences, and showed genuine care for my well-being! Together, we created a plan to address my mental health issues. Dr. Aliya actively listens, respects me, and regularly checks-in to ensure our plan is working. If you're looking to receive help for ANY mental health issues, I STRONGLY RECOMMEND you call DuPage Psychiatric Care!

Met DR. KYLE was the best! He helped me so much. I was diagnosed with ADHD at 60yo. I struggled all…read moremy life with ADHD and was unaware of it. Once found and treated it changed my life 100%

I am writing this review with mixed feelings because the clinical care we received was wonderful,…read morebut the billing practices and administrative communication were extremely frustrating. The Good: Dr. Bonesteal is a exceptionally talented practitioner. My son really liked him, and our family deeply appreciated his insights and feedback. Most importantly, we saw real improvement in my son from the neurofeedback sessions. The Issue: Unfortunately, the intake and billing processes were poorly handled. Before scheduling, I explicitly budgeted for our first appointment after being told by intake that it would only cost $500. However, they ran an unapproved $2,000 psychosocial evaluation. My son had already had one done previously, and our pediatrician explicitly confirmed we did not need retesting. When they initially charged my card without authorization, I called billing. They acknowledged the miscommunication, apologized, and removed the charge. Surprisingly, they hadn't even billed our insurance before trying to charge my card directly. Shortly after, I received a new bill for the remaining balance after insurance was submitted. I spoke with Jen on four separate occasions. Initially, she was apologetic, had me submit my son's previous evaluation, and assured me they were working on a solution. Based on her reassurance that they were resolving it, I continued to pay in full for all subsequent visits. However, on our fourth call, her tone completely shifted. She blamed me for "not knowing" what testing was taking place during his appointment--despite me not being a clinical expert and relying on their initial $500 quote. In the end, no resolution was ever provided. Despite four phone calls where they apologized and promised to work it out, they sent me to collections for a $2,000 evaluation I never consented to or was clearly informed about. I truly appreciate Dr. Bonesteal's talent, but potential patients need to be extremely cautious and get every billing details in writing beforehand.

Working with Courtney has been one of the most transformative experiences of my personal growth…read morejourney. She creates an environment of deep safety, compassion, and presence -- something I felt from our very first session. Through her use of Internal Family Systems (IFS), I've been able to understand and connect with parts of myself that I had long ignored or misunderstood. Courtney has an incredible gift for guiding without pushing, and for holding space in a way that makes you feel seen, heard, and never judged. I felt genuinely comfortable opening up to her -- something that hasn't come easy for me in the past. With her support, I've gained tools not just to cope, but to truly heal. I'm deeply grateful for the work we've done together. If you're looking for a therapist who can meet you with both clinical skill and heartfelt empathy, I can't recommend Courtney enough.

I have seen several therapists throughout my life, but Courtney truly stands out. She is…read moreempathetic, kind, and a true no-judgement zone. She has helped me through several difficult periods throughout my time seeing her. Couldn't recommend her enough!

I've been a patient at this clinic for several years, and I couldn't be more satisfied with the…read morelevel of care and service I've received. Mark, the president of this clinic, is always very responsive to my emails and so helpful when it comes to helping me find the right therapist. My current provider, Kenneth Roster, is an outstanding physician. He truly listens, provides thoughtful medication management, and takes care of referrals efficiently. He's easily one of the best providers I've worked with throughout my years in therapy. I also had the pleasure of working with Dr. Donita Lester for several months, and she was wonderful! She is patient, flexible, understanding, and insightful. She really listened to me and challenged me in meaningful ways that helped me grow. Everyone here is professional, supportive, and caring. I highly recommend this clinic to anyone seeking quality mental health care. Reach out to Dr. Mark as he ensures every patient is well taken care of. Five stars!! Thank you for always being so kind to your patients.

Dr, Donita Lester is the Absolute Best Counselor I have ever worked with, if you're looking for…read moresomeone who is invested in direct patient care, who is consistent, organized and intuitive and yet Professional and so caring and knowledgeable Dr. Lester is the person for you, She has helped me tremendously and impowered me to be strong, to use my voice and know that it's my right and to use it amongst so many Life Changing improvements.

I loved having Dr Jean as a therapist. She was the most caring and empathetic person. Lucky to have…read morefound her! Really helped me get through a tough time. RIP Dr Jean

Jean Tracy Ph.D, is a Psychologist, Educator, Mentor and Coach who inspires, empowers and enables…read moreindividuals, couples and families to attain their greatest potential.

I cannot say enough wonderful things about this practice. The staff is excellent. We are always…read moregreeted warmly(like family) and always treated with the utmost compassion, concern and professionalism by everyone, from counselors to office staff. The treatment my son has received has been top notch, by both Irene and Deanna. He feels very comfortable speaking with both of these therapists, who are friendly, non judgemental, and compassionate. If you are contemplating speaking with anyone about personal issues or life problems, i highly recommend Innersight. They have helped my son tremendously as well as helped our family in a supportive environment. Brittany, the office manager is also professional, warm and welcoming. She will take the time to answer any questions with insurance, billing and appointments you may have. Thank you Innersight for helping us out!

From the owner: We provide a unique clinical approach to Therapy & Counseling care for Individuals, Couples,…read moreFamilies, & Children. We accept insurance from most major insurance providers, as well as out of pocket rates for individuals. Our areas of care include: Anxiety & Depression Addiction Alcohol & Drug Abuse Bullying Domestic Abuse & Violence Familial Issues Gender Transitioning Gender Identity Grief & Loss Life events/Transitions LGBTQ & Sexual Identity Mood Disorders Self-Harm & Injury Relationship Issues Trauma & Abuse

I have known both Drs. Asif and Yameen Khan since 2013 as colleagues in the field of mental health…read morehealing. Their insight, caring and interest in human kind is consistent and genuine. Their capacity to apply advanced therapeutic techniques (hypnosis, psychological testing and Internal Family Systems interventions) surpasses the average clinician. They are warm, tender and know how to laugh. Dr. Yasmeen Khan is especially playful and full of life. I never hesitate to consult or refer to them. They are well known and treasured within the Internal Family Systems community in the Midwest. Anyone looking for therapy or supervision will likely feel that their own heart, mind and soul has been awakened in new ways. What can I say, I am a fan and value them as people and clinicians. Good luck to anyone who is reading this and is in need of healing .....wherever you choose to do your inner work, may you feel held and hold the courage to stay the course. Dr. Dana Wagner PsyDCADC

Amazing! They have experience in cross cultural psychology and they seem to really care about their…read moreclients, being always available via phone or text. The wife handles kids really well and the husband of this couple handles adults really well. Not sure if those are their specialties but theyre really good at those.

I've had nothing but great experiences from this place. As with any healthcare system-related…read moreinstitution you should check on if your insurance is accepted and what the cost is or isn't prior to treatment. As with any goods or service, there is a cost -- use common sense.

* A Serious Warning About Relief Mental Health in Warren, NJ…read more * Deeply concerning care and judgment * Lack of accountability after a serious incident * Poor leadership, oversight, and communication * A disturbing lack of compassion and empathy I filed a formal complaint against Dr. Racquel San Juan and Brook Evans with the New Jersey Professional and Occupational Board because of what my family experienced. The information they provided to the New Jersey Medical Board did not accurately reflect what happened. Brook Evans also stated that Dr. San Juan had handled other patients in a similar manner. Families deserve to know about this before trusting this facility with a vulnerable loved one. My daughter was a patient at Relief Mental Health in Warren, NJ, during 2023 and 2024. She was treated there for approximately six months while experiencing escalating health issues related to medical conditions that had not yet been diagnosed. On Friday, January 12, 2024, she went to an appointment at Relief Mental Health to meet with Dr. Racquel San Juan and Brook Evans. At the time, she was in a wheelchair, unable to walk, in pain, and catatonic. Based on what my family experienced, she was kept in a room and told by Dr. San Juan and Brook Evans that there was nothing wrong with her. They also told my wife that we were drugging her. In addition, they threatened to call the police on her if she did not say that she was being abused. Adult Social Services was contacted based on a false claim of abuse. Inaccurate information was provided regarding the medical records for January 12, 2024, including the statement to the Medical Board that she had simply left the appointment. I filed a complaint with the New Jersey Medical Board because I have serious concerns about the conduct of Dr. Racquel San Juan and Brook Evans and believe their ability to practice in New Jersey should be carefully reviewed. In my opinion, no family should have to experience this kind of treatment when seeking care for a loved one in crisis.

I had been a patient at WCS for many years, in a group and individual settings. Often I even had…read moremultiple sessions per week. When my insurance carrier changed I learned that WCS did not accept them and was not willing to bring them on. Out-of-network insurance coverage would be very expensive because I would be paying the prohibitively high "cash" rate until my out-of-network deductible would be met. (Also very high.) I appealed to the owner to pay the same rate as I was with my previous insurance, which was more affordable. (I've done this before with other professionals and they had no issue.) However, the owner declined to accept my offer stating that she had to look after the welfare of the business. WCS has a financial appeal I could submit, but it is based on the Affordable Care Act. In otherwords, since I can afford therapy from WCS with my insurance only, I am denied any financial assistance from Afforable Care Act. Very disappointing.

I have worked with Cynthia for individual therapy and participated in group sessions with Laura at…read moreWillow Clinical. Both clinicians offered me the support, respect and guidance I needed during a devastating time in my life. In my ongoing individual work, Cynthia seems to know just what to offer to help me understand and accept some very painful and difficult realities I am dealing with so that I can move forward. I am grateful to have found this practice and these providers. They have been a key to much of my personal growth.