‼This shelter has the most unprofessional workers we have ever been to‼:…read more * Staff members are mean and called me and my fiancée "sketchy" (their words not mine) when trying to fill out an adoption application. We were new to the adoption process since this was our first time filling out a pet form and yes ofc i made a few mistakes filling out the form. We asked if they had white out and the one of the receptionist ladies rolled her eyes and tossed a brand new form for me to fill out instead. I had to redo the entire form. * We are a younger interracial couple who are financially stable. My fiancé is white and I am hispanic. The ladies treated my fiancé nicer than me the entire process. We both were being professional and polite the entire time as they were being two faced with us. The ladies would be short with me and only try to talk to my fiancée even though I was filling out the adoption form and would adopt the kittens under my name and account. * One of the weirdest requirements when adopting a pet was they wanted to tour inside the place we lived to ensure the pet is living in a safe environment. Since they only let ppl adopt within city limits it gives them that opportunity to do so. That is my personal space and no need for a stranger to come into my home knowing where i live, just to inspect and approve. I understand that they want the pet to be safe but that is taking it too far. * They also delete any bad comments off of their social media platforms to keep their reputation intact. Not everything on social media is true and the best. There is a picture down below showing they took my comment down as an example. Instead of improving they continue to draw people away by their rudeness to customers * We never got a call back so my finance made the call to the shelter the lady for a follow up. The receptionist was rude to us and didn't take us seriously. Blew us off the entire time. * All the people who work there are older middle aged women. No wonder. They are mean and grumpy. The shelter would not stand a chance in bigger city limits such as Houston/Austin/etc. No one will go to that shelter for their way of dealing with customers. City shelters tend to treat their customers better and have less strict requirements. I feel terrible for the animals. If the staff are mean to the customers, what's keeping them from also mistreating the animals behind our backs. They have so many requirements and restrictions that it's very difficult to adopt a pet from that shelter. Just because their social media is bright and got a new location, doesn't give them the right to be rude to customers. These pets deserve a loving home. A home is a home!! Unfortunately we did not continue our adoption process for the way the staff treated us as customers. We wish the 2 kittens we fell in love with goes to a loving home that meets the shelters high standards. (their required inspection and unprofessional behavior drew us away from our adoption) In some way they did their best to keep us from adopting them. We were hoping to have an unproblematic happy adoption process as it should be. THEY ONLY WANT MONEY rather than a true loving adoption. (their "fake" social media platforms and screenshots prove everything) It's very disappointing how many people are unaware of the mistreatment going on in this shelter. IF u plan on adopting from this shelter, keep in mind on the staff's behavior and lengthy process

Update to earlier review: I was contacted by the Director of Rita B Huff and had a very nice…read moreconversation with her. She assured me that it was not in anyway ok to be treated like this and that she would work to correct that issue with the staff. After our conversation I can see that the mission of Rita B Huff Humane Society is a good one. As a not for profit, private shelter they receive no money from the State or Feds they do the best they can to help Walker County and the city of Huntsville. Strays are a huge problem and it is not a cheap problem. As a person who currently has 27 dogs that were dumped in Trinity County I understand the issues that shelters face. Thank you Laurie for reaching out and being willing to have a conversation. I hope that all the dogs in your facility find forever homes very soon.

I would never bring my pet here again. I will also be writing feedback on the internet on every…read morepage that features your JOKE of a business, calling the better business bureau, as well as telling the many people I know in Huntsville about your customer service dealings. My first problem is the pick-up times. You, as the owner, and your employees need to get the information straight on what time and charges you honor. About a month ago I set a pick up time for my dog at 12. The employee told me they would be waiting at this time for me to pick up. I got there at 12 and no one was there. I tried calling multiple times with no answer. 30-45 minutes later an employee showed up with an apology of "sorry I'm late". I looked over this and decided to give this business one more chance. This time, I ended up leaving my animals food on the counter... but I was informed that they did offer food at .50/day, so I decided to just pay extra. Upon dropping my animals off, I was treated very rudely because I did not bring the food. I talked to the employees and said if it was such a problem, I could go back to my house and grab it. If a business offers these services, then I feel as though they should not treat the customer poorly and act as if it was an inconvenience to offer the food. I was told no not to go get the food. Upon pick up, my boyfriend went in to get the animals and paid. I later found out, I was charged DOUBLE than what was quoted. At 9/day per animal and .50/animal for food a day and 2/day for litter (as quoted on the WEBSITE) my total should have been 21$, instead we paid 46$. I was told on the phone if I picked up my animals by 5 the next day, I would be charged one day. Instead, I picked them up EARLY at 4 and was still charged for two days. On top of this my dog and cat were STARVING and VERY THIRSTY when they got home, making it seem as though these animal CARE GIVERS neglected to feed or water them! When I called very upset, I was denied a refund, given an explanation that made no sense and then was told if I didn't like the way they do things to go elsewhere. I will do so GLADLY, as will everyone else I know. To think, these people would rather lose business than to right their wrongs. Erica C, 1st-4th Elementary Teacher.

From the owner: Grooming - Is an important part of pet care that ensures your pet is healthy and comfortable. We…read morehelp you maintain the health and appearance of your pet through proper skin and coat care, breed specific styling or customized styling, and care for specific needs. Boarding - Provides a temporary safe haven for your pet while away from home. We offer an organized, controlled and monitored environment in which your pet or pets living in the same family may safely stay in an enclosed building with yard. At-Home - Allows your pet to be taken care of in their own environment along with household maintenance. We will periodically visit your house throughout the day to tend to your pet's needs and to perform general tasks that give your home a 'lived-in' look to deter crime.

If I could give zero stars, I would…read more I set up an appointment to tour the facility over a week in advance. When the day came for my appointment I called and tried to confirm. No answer. Called 6 times in total. We drive over 30 mins to the property and are ignored at the gate. Still no answer on the phone. This place has TERRIBLE COMMUNICATION. If they don't care enough to answer their phone or keep their website online.... I WOULD NOT TAKE MY DOG HERE. DOG OWNERS BEWARE. ZERO STARS.

I am absolutely over the moon about this grooming business! Although my 3 toy poodles were super…read moretimid and scared from past experiences elsewhere, they left this groomer relaxed and happy. I was very worried that the groomer would make me feel like a horrible dog mom, due to how they looked coming in, especially my apricot one that had very bad mats in multiple places. But Brooke never said a word and was super sweet and professional, and all 3 of my babies ce out of there looking beautiful!!!! Thank you Brooke!!! We will definitely be back often!!!!

Highly recommend KFPI! The training, support and guidance Britney (and Jess too!) provided made a…read morehuge difference in refining skills and behaviors with my therapy dog. My dog is now so much more responsive and focused while walking in a variety of environments and situations. Britney and Jess both have a wonderful and genuine passion for dogs. They balance this passion well with supporting owners in a knowledgeable and patient way so you and your dog can be successful. My dog and I look forward to continuing our learning with Saturday group sessions. I highly recommend KFPI!

The people here are great, and they really care about your dog and that it receives proper…read moretraining. They know how to use proper training, emphasizing rewarding proper behavior, and work to train the owners, too (a very important step). I've used multiple trainers and boarding facilities over the years, and Kona's stands out as by far the best..

We were looking for a good, family-like pet sitter and boarding near to where we live. Happy Pet's…read morePlayland was an answer to prayer! Our dog's veternarian is also a stone's throw down the road from Happy Pet's Playland incase of an emergency. Best part, our dog loved the big yard and other dogs to play with. It showed on his face from the firsr day there! Tyler and Hailey (owners) are great caregivers too! Very knowledgeable and kind to all the differing animals. Added plus, 'our dog came home clean. Doggy bath provided before leaving the premises. Our dog had a lot of fun!!!

From the owner: My Fiancé and I from a young age have always had a passion for animals. Thats why we created Happy…read morePet's Playland, we do a wide variety of animals services. From boarding, daycare, drop-in visits, grooming, training, we work with just about any pets. Happy Pet's Playland, isn't just typical boarding or daycare though, instead we open up our home to your beloveds, so you can rest easy on those trips knowing, your pup has a whole home and family to love and care for them. With regular updates of pictures and videos. Starting with Rover, we have now grown to have over 60 clients, and over 50 verified reviews.

They are the best! I would give a 6/5 if I could! I started taking Millie there when she was three…read moremonths and they have been nothing below phenomenal! She is now getting trained and is just the best dog thanks to the incredible staff at Sit Means Sit.

I typically don't post reviews about businesses and I'm hoping we just caught them on a bad day,…read morebut I am very concerned about the integrity of the employees we were with today. 1. They asked if my german shepherd had labored breathing at home and my husband and I said no. He never has. The female trainer said he had all this week with them. When the male trainer brought him in, my dog was literally choking on the slip knot around his neck in front of two trainers, my kids, and myself and husband. We told them he is choking and they denied it. I went to my dog and released the slip knot from around his neck and he quit the labored breathing thereafter. They continued to deny that he was choking. Y'all, I'm a doctor and my bf is a vet. I'm not stupid. The lack of accountability and even a basic apology was alarming. 2. Prior to him starting at SMS, I told the young lady during our consultation that he could already do sit, stay, and come. This week, the trainers taught him sit and place. So, he learned nothing really. 3. I was told that they use a vibration collar that just gets his attention. I straight up asked if it was a shock collar and was straight up told no. It's definitely a shock collar. 4. A random employee walks into the training room and is sitting behind a desk area. She literally looks me dead in the eye and asks me if he is a full blood German Shepherd, which I confirmed. Then she busts out with, " I have often thought about stealing him and taking him home with me" in front of my kids, my husband, and the other two trainers. I just look at her and go back to petting my dog. Then a few minutes later she says it again. No smile. No jk. Just creepy. 5. In good faith I paid in full for both of my dogs to train with this team. After today, my husband called and stated that since Snicker was getting choked, the lady threatened to steal our dog, etc...we no longer feel comfortable with the facility and asked if we could get a refund on the unused portion of our packages. The trainer said no. Ok, well please have your GM contact me. We have not received any contact from management. I did receive two phone calls from the staff. The first was them searching through my dog's file looking for where our dog was having labored breathing at home??? HE NEVER HAS. He couldn't breathe because they chose to use a slip knot noose type rope around his throat instead of just clipping his leash unto his collar which has been on his neck all week. Then, said lady calls me wanting to explain the "comment" about my dog. She won't tell me her name and told us she never said that she had thought about STEALING my dog, etc... Y'all. This is classic denial/gaslighted. I don't even care if they get on Google and make up some craziness about me at this point. I care about honesty. I care about animals. I care about people. I care about doing the right thing. Please be cautious about this facility. In my experience, they will lie to make a sell and then try to cover up their mistakes. Had they just apologized for choking my dog or admitted truth about what was said to us about shock collars, the lady's stealing comments, etc...I would definitely feel differently.