My boyfriend and I decided to stop on a rainy day, on our way back from a 5k in Dunkirk, NY…read more We've both driven by here several times and never stopped. From the outside, you think small pet shop...but wait till you step inside... I believe theirs a total of 5 to 6 different roons to explore. On to the store, theres a section for pet food, gift shop, tortoises, birds, reptiles, fish, a store cat, cat for adoption, hermit crabs . If I lived out near the store, and had pets this would be my pet shop to frequent. Excellent customer service, very helpful staff that kept check in on us. My boyfriend ended up buying one of there fun signs in the gift shop area. I forgot to take pictures...

I walked into this store being talked about under the breath of the blonde employee at this store…read morefor a return. She had terrible customer service and was extremely difficult to encounter during my visit. One of the owners told us we could do a full return and ended up blowing off the employees to a phone call to confirm he said that when we drove over an hour to do so. Every other employee was friendly and welcoming during our experiences at this location, but we will not be back due to the lack of communication and service of the owners, and the blonde employee we sadly had to encountered today. Very disgusting to be treated that way for over a total of $600 purchase.

This wonderful place is the ONLY place for my cats. I trust them completely with my boys. If I need…read moreto board them because I'm going out of town and they can't take them because they are full, I just won't go until they have room. Make your reservation early!

Amazing customer service and support. They were so good with my tabby cat, Thomas! He also loves…read moretheir homemade catnip toys!

First off, my house was a disaster, like dept of health disaster, and it is now clean. That's all…read morefine. However, for a small 1br house, they charged me $3255, which I can't get over -- it's just so much money. And along the way, they managed to break some of my furniture, and threw away some obvious keepsakes, like an embroidered elephant I got from Stitch Buffalo. One of my dining chairs had a loose crossbar, which they threw away, so I now need to replace my pair of chairs. They somehow managed to break a wheel clean off of my microwave cart -- the wheels lock, and my guess is that they tried to move it, and when it didn't roll, instead of picking it up, they gave it a hard shove. They left it propped up with a couple of my cookbooks. And for some reason they took apart my paper towel holder, and apparently threw away the screw that holds it together -- minor, but that's a trip to Home Depot, if I can find a screw that fits, and it's replacing the holder if not. I may find more damage as I reorganize, for all I know. They didn't offer any kind of refund/discount, and didn't even *apologize* for breaking things they clearly knew they had broken. I couldn't shop around, because Kleen Scene was the only company I could find that would clean my house while it had bedbugs (ugh, yes, bedbugs), and I had to have it done, but for $3200, it seems like people could be careful enough not to break a person's furniture. It feels like kicking a person when she's already obviously down, you know? If you need a place cleared out completely, these may be the guys for you, but if you need care taken with possessions you want to keep, maybe not.

Matt and his crew did an excellent job working with us and my mother-in-law…read more He cleaned a house full of clutter and handled the emotional aspect of letting things go with compassion. Professional, quick and nice crew that go above and beyond expectations. Accomplished a huge job. I really can say enough how thankful we are that Kleen Scene was recommended to us.

Annie is flat out amazing. My parents have 2 cockapoos and they can be a serious handful. Lots of…read moreanxiety and just all around nervousness. Well, she handles them very well. Grooms, cuts nails, and bathes them with no issues at all. She's a blast to talk to and seriously cares for the animals she takes care of. If you have pets that need grooming and can struggle with take-in grooming places, give Annie a shot. I 100% cannot recommend her enough!!

Annie has been grooming our cat Libby for almost 2 years. We use her mobile grooming service. She…read morecomes to our home in East Aurora (at the scheduled time) and grooms Libby in the style we request. She is very gentle with Libby and does a great job cleaning up the fur afterward. We highly recommend her.

My grandson lost his dog later in the evening. He called me deviated and crying his eyes out. He…read morehad tried CPR on her but she was an older dog and there was no bringing her back. We made it over to his apartment to be with him. Now this time at night we didn't know what to do. I looked online and found this business. I called and the owner who was so very nice met us at his facility. We took his dog in and the owner met us there. Now keep in mind it's like 10:00pm. We get there and he helped us pick out a cremation box and my grandson bought a necklace for some of her ashes. I was so surprised that the owner did this for us. I would highly recommend this business!! The owner went above and beyond for us!

From the owner: Erie's choice for pet cremation. All services done at our facility, nothing ever sent out of town…read more Many options for Urns, Keepsakes and Memorial Jewelry. Walk ins welcome M-F 8 am to 5 pm. After hours and Sat / Sun we are available by appointment. Please call anytime we will get you a time asap. Pet Home pickup is also available pricing depends on location and time.