This is our place to go when anything is wrong with our car! They are trustworthy and work hard to…read morehelp you. My wife and I have used them more than once for both of our cars. Cars break and things happen, I don't expect them to make my car seem like new. What I do want is someone that is kind and will explain things in ways that I can understand. Who will take the time, even when they are busy, to help me with my car needs. They also offer a pick you up and drop you off service when you don't have another car or friend to help you out. I have used this twice and they are always quick and ready to help you get back to your destination. Good people, this is the only place we use locally.

Never have I ever been charged 4x to diagnose my vehicle all in the same visit. Because they didnt…read moreknow how to do a complete diagnose and fix it fhe first time. They want to charge me everything they didnt fix it! Omg! Please people. I wouldn't ​

I trust this place completely. Our cars are over 10 years old and well maintained by them.read more

Updating my review from 2018. Seems to be new owners and…read moresome new staff. My car was acting up as we were coming through Eugene recently. Since I was close and had good experiences in the past, we came here. The cool thing is they fit me into their schedule. The very uncool thing is they charged me over a grand to change out the spark plugs and coils. That is over $600 more than any other place has charged me before, including this place a few years ago. They also charged me over $100 bucks to look at the engine readout and advise me of what they could do. If I was not going with them for the service, I could see the charge making sense, but most places don't charge for talking to you when you have them perform service. Super disappointed, won't be back.

I'd rather give zero stars. Sold me a "great car, good commuter and get you here and there, never…read morehad a problem." Then it immediately stopped working after 3rd drive. I offered to return the car, trade or refund. He offered a trade if I gave him $700 over retail price on a different car. Then, he proceeded to park his truck diagonally in his driveway, blocking driveway completely and my family felt trapped and terrorized. I tricked him into getting the truck move and refused to give him his keys back til cops showed up. Now I'm having to report a crime of fraud.

Very knowledgeable staff. Helped me pick out a vehicle that fit my style and needs. Would highly…read morerecommend to anyone in need of a new car.

Please watch out for this dishonest business. Michael Kjessler was a classic used car salesman. He…read moreposts beatup auction cars online and on ebay at attractive rates. He uses flash photography to hide the major imperfections. He was a con artist the whole way through. He was professional during the sales process, assuring me the car was excellent, and that it would only take 2 days to ship the car to me. Right after I sent him the money, he stopped returning my calls and that is when the nightmare started. It took 2 weeks to get the car and 3 weeks to get the title. The car was in poor condition. It had undisclosed damage all over. It looked like it was recently in a car wreck and someone spent $100 to paint and touchup the car. I can not put into words how awful the interior and exterior were. It is damaged beyond repair. Everything would need to be replaced and repainted to bring it up to par. It was missing all accessories and the radio is locked out with no code. The car is worth at least $5000 less than what I paid for it, since I was told I would receive a car in very good to excellent condition. If you are considering at all doing business with OCC Auto Sales, OCC Inv, or Michael Kjessler in any way, PLEASE PLEASE contact me. I would hate for you to have to go through the stress and complete rip off that I went through. Photos are VERY misleading, he knows how to speak eloquently and mislead you... he is an expert. DO NOT TRUST HIM. At the very least please take the time to fly out to this location before giving him any payment.

Strangely, we found Michael Kjessler to be the polar opposite of the person portrayed in John D's…read morepost below. Instantly communicative, wiling to work with us in any way possible to reach a positive outcome. The car was every bit as described, better in some ways. Sometimes things don't meet expectations, but sometimes those expectations are unrealistic. Thanks Michael. Won't hesitate to deal with you in the future should the occasion arise

I wrote a review when I first Went to Veneta automotive, and I gave it five stars and now if I…read morecould go back, I would give it 10 stars. Tyler is awesome goes out of his way. Knows what he's doing. I will never go anywhere else. It doesn't matter who you are a man a woman he's not going to upsell you or tell you you need stuff you don't need love this guy!

Veneta automotive is a great place to take your car Tyler is always honest And very trustworthy…read more This is a garage I will always take my car too.

Knowing and trusting a local mechanic is a worth its weight in gold. I've known Pat R. and taken…read morethe family cars to him for at least 2 decades. In addition to his breadth of knowledge is the responsibility he has to making sure he does the job right and at a cost that' fair for the job. He's kept up learning how to deal with all models of cars. Another way Pat shows his professionalism is keeping in contact with the customer when there's an unforeseen need to fix the car right. He knows which auto parts stores to order from depending on the job. I just hope Pat keeps Columbus Brake and Tune-up going for many years.5 5 Stars

Over three decades of quality car repair service. Pat has kept our family of five cars preforming…read morelong past their trade-in date. No hesitancy in endorsing his integrity as a person and knowledge of his craft. Pat well informs the customer of the repairs need and costs associated with the work performed. Never been surprised about the $$$ that needed to be spent. If you have any doubt just call. You'll talk with the owner [Pat] directly.

I have a 2013 f150 with the 3.5l eco engine, after taking it to a previous shop to diagnose some…read moreoil leaks that were discovered I decided to get a second opinion due to the previous shop asking way too much to fix it. I ended up taking it to Kendal ford and was given a much better price to fix everything. After fixing the leaks and a few other issues that were found, I ended getting the truck back a few days later. unfortunately I was pretty disappointed in how little the technicians cared to properly secure both front wheel well liners and a unsecured catalytic converter, as well as a flashing low engine oil pressure light on my dash. I took the truck back and told consultant Morgan Hargen that my truck was not fixed, he was very quick to take the truck back and fix any issues I was having. About a week later I received a phone call stating that all issues have been fixed and it was ready to be picked up and so far so good, I haven't had an issue since. thanks Morgan

I purchased a 2016 EcoDiesel from Kendall Ford of Eugene in March 2024. After paying over $25,000…read morefor the truck, within 8 days, the truck was in their shop for approximately 3-4 months due to complete mechanical failure (including throttle control and fuel system components). Completely inoperable. Supposedly there was an "extensive inspection" on this truck, even though it broke down completely 8 days after I bought it, and it had to be trailed back to Kendall Ford of Eugene. While in the shop for nearly 4 months, numerous parts were replaced to include the high pressure fuel pump, the air filter, the air intake, and turbo flanges. But they never corrected the original issue and it had to be sent to multiple dealerships to even become functional again. 8 days after I bought it. Less than 2 years later, the same issue is still prevalent and worsening (electronic throttle control + DPF failure). I contacted the dealership to resolve this directly, and the only solution offered was to trade the vehicle in at a significantly reduced value (worth almost nothing, as it is once again, not functional) with no acknowledgment of the recurring issue despite numerous service records. I will never go back here for any reason. They value their dollar over you, and aren't shy about it. Even knowing I was a veteran coming off a serious car accident didn't stop them from selling me a vehicle that broke within 8 day of purchase. Do you really think they care more about you? Thank you for reading. I will update this review based on how Kendall chooses to handle this situation. Please comment if you want any source documentation at all.