Panda Professional Dry Cleaners

After years of having so many shirts come back looking old, and collars weird after only one…read morecleaning, I STILL go here a bit! Yeah, I know, glutton for punishment. LOVE convenience, even at the expense of bad service at times. So close to my house. They've always been VERY nice to me when I bring up the collar issue, but it just happened AGAIN. Brand new shirt, laundered ONCE. Got it back and the collar looks far older than it should. Has that strange shine from being pressed with something TOO HOT. Showed the woman working there (again, very nice). She noticed as well, and confirmed it was pressed too hot. Said in the future they will do everything by hand instead of by machine. Think it's two or three extra dollars. I imagine there's gotta be another place that can do standard dry cleaning on this type of typical shirt, not have to pay extra, and not get back a shirt that automatically looks aged. Unfortunately now I have my favorite brand new shirt that looks older than it should. Like my other shirts I've brought there. Shame. ps. Awesome customer service tip would be to make up for the damage by offering some type of free cleaning, or better yet, reimburse for the shirt.

Generally good service. We use them frequently for delivery service…read more One complaint though is holiday scheduling. During a holiday week they do not modify the delivery schedule from m/th or t/f even though they do NO deliveries on Wednesday and could potentially mange to continue service. They simply do NOT pick up. Over time this situation becomes increasingly annoying. As customers we still manage to squeeze a normal work schedule into a shorter week. A small complaint.

Topsfield Dry Cleaners

3.2

(5 reviews)

•$$$$

What can I say. The owner of this business made it very clear. He could damages an expensive piece…read moreof clothing and no-one will sue for it, so he can get away with it. He was rude and offensive. In my opinion, I would only say never go there. When you have a problem - it will be your problem.

Still angry. I had a cashmere sweater that needed cleaning many months ago. piked it up and found…read morea cigarette sized hole in the body. Brought it to the owners attention and he totally blew me off disavowing any responsibility. I miss my old Topsfield cleaners so much! haven't even wanted to go near "VIP" since! The owner was totally not helpful. First encounter and last!

Lincoln Dry Cleaners

4.0

I've been going here for about 2-3 years and have had very good luck here. Everything is ready on…read moretime and they are pretty quick at the counter with dropoff and pickup. Shirts are pressed good and they seem to take good care of my clothes.

consistently well done with my regular needs (shirts and pants) and contracted well with outside…read morefirm who made my old leather jacket look nearly brand new. Tailoring very good and was nice about telling me when he can't get my expanded body to work with the old slacks I kept. Always very pleasant.

Evergreen Cleaners

3.5

(14 reviews)

I have never considered leaving a review for a dry cleaner but I was blown away with service at…read moreEvergreen. The staff was incredibly kind and accommodating (shoutout to Jesse, Tyler, and Rita) and was able to get my suit ready for a wedding day of. Costs are all reasonable and you get the value you pay for!! Here I am for the first time in my life loyal to a dry cleaner--I'm not bringing anyone else my business.

The new owners are friendly and professional. The quality of their work was outstanding and items…read morewere ready at the time promised. I also had some tailoring done and was quite pleased with the work. I would highly recommend them Sharon

Nor'east Cleaners

3.4

(31 reviews)

I haven't found a better dry cleaner. Period…read more The way in which they process the clothing -- clean, professional looking hangers, NO STAPLES OR SAFETY PINS through the clothes, consistent...You pay more but man oh man, come to Boston. I'd pay through the nose to get a dry cleaner as good as Nor'east. I loved the delivery service when I was living full time on Cape Ann. There was an instance where they damaged a shirt and no fuss, they immediately compensated me for it. My clothes were clean, available on time, the staff is friendly -- Nor'east is ideal for a professional who has a lot of dry cleaning and they want their clothes done right.

Horrible customer service in both the way my laundry was washed and in dealing with Troy the…read moremanager. I specifically requested one load not be put in the dryer which they did anyway despite a clear special instruction in their app and large clear print note on top of the load. They shrunk my clothes and raveled straps and set in two stains - these clothes had never seen the inside of a dryer. Troy was completely unapologetic, spoke over me and invalidated my concerns, and was patronizing. My clothes also smelled like chemicals, and they were not conscious with the drying like their website advertises.

EZ Way Cleaners

3.5

(10 reviews)

I dropped 6 dress shirts off a week ago at the Bradford location. They were to be ready the…read morefollowing Tuesday. With the limited hours that they are open and with my work schedule, I stopped in today to pick up the shirts. 3 were done and the other 3 missing in action. I was told to stop back later in the day (before 3:00pm) to pick up the other 3. When I stopped back in only 1 was there. This place charges an outrageous price per shirt but I figured I'd support local business. No more with this place. At $3.16 per shirt? And now I was told to stop by Saturday and the remaining shirts "should" be there? These guys are fired. Worst experience ever with a Dry Cleaner.

I am a busy professional guy. I normally drop off my dress shirts and pants in bundles. This…read moreproblem had happened twice both times 2 dress shirts were misplaced never to be found again? Either someone may have sticky fingers or very poor management. I will never go back to there store, also take a picture (cell phone) of your clothes before you leave on there counter, so you have proof of what you dropped of! Be aware

The Newburyport Launderette

I drop my laundry here 2-3 times a week, so this isn't a one-off customer complaint. Saturday, I…read moredropped off 4 white, pre-treated items (I knew their exact condition) along with some blankets. When I picked it up, I immediately noticed problems. At home, I found someone else's bedding mixed into my bag, one of my favorite shirts was missing, and my $200 jacket was ruined with detergent stains. It hadn't been dried yet, so I brought it back on Monday to the woman I usually trust. The owner called me and handled this like a TERRIBLE business owner: NO APOLOGY, NO ACCOUNTABILITY, NO attempt to fix anything. She actually tried to tell me that: 1.It was okay to wash two different customers' laundry together 2. Her employees didn't need to know that certain fabrics can stain from detergent 3. Somehow this was about how I "got to a place of dissatisfaction," not the fact that they lost my shirt and ruined my jacket This is not a misunderstanding. I am upset because my property was damaged and lost. If you don't care about customers' belongings, don't run a laundry service. If you value your clothes, don't come here.

We like them. Live nearby and chose not to buy a washer or dryer as they have such good hours, and…read morea selection of machines. Haven't tried the WDF service yet but are tempted when we see other people picking their bundles.

The Newburyport Launderette

I drop my laundry here 2-3 times a week, so this isn't a one-off customer complaint. Saturday, I…read moredropped off 4 white, pre-treated items (I knew their exact condition) along with some blankets. When I picked it up, I immediately noticed problems. At home, I found someone else's bedding mixed into my bag, one of my favorite shirts was missing, and my $200 jacket was ruined with detergent stains. It hadn't been dried yet, so I brought it back on Monday to the woman I usually trust. The owner called me and handled this like a TERRIBLE business owner: NO APOLOGY, NO ACCOUNTABILITY, NO attempt to fix anything. She actually tried to tell me that: 1.It was okay to wash two different customers' laundry together 2. Her employees didn't need to know that certain fabrics can stain from detergent 3. Somehow this was about how I "got to a place of dissatisfaction," not the fact that they lost my shirt and ruined my jacket This is not a misunderstanding. I am upset because my property was damaged and lost. If you don't care about customers' belongings, don't run a laundry service. If you value your clothes, don't come here.

We like them. Live nearby and chose not to buy a washer or dryer as they have such good hours, and…read morea selection of machines. Haven't tried the WDF service yet but are tempted when we see other people picking their bundles.

Tina's European Fashions

(25 reviews)

First time in Newburyport and I was getting to know the city…read more I then noticed out of the corner of my eye Tina's and the word GREEK I was immediately intrigued. What an awesome store. Everything inside was from Greece and Tina is the sweetest woman who makes you feel at home. I ended up getting two beautiful pocket icons of the theotokos to add to my collection.

The last time I visited Tina's was about 10 years ago when I bought a wonderful white billowy maxi…read moreskirt. I returned today but learned that she no longer carries women's clothing. Despite that, we had a great conversation about her family and the island (Lesvos) she is from. As some on here have said. she is blunt. But it's not rudeness if you are familiar with different ethnic communication styles. I'm half Southern Italian and we communicate the same way. I've also seen this directness in older German women. Tina is actually full of good information and very welcoming if you just put aside assumptions instead of being offended easily. I would recommend her store for the products she offers. I bought some olive oil soap but she has jewelry, decorations, food, etc. There were also some very nice men's shirts and baby christening outfits.

Phillip the tailor

4.3

Philip the Taylor hemmed two pairs of jeans with the original hem. When I got home and tried them…read moreon I instantly noticed the right leg on both pairs was longer than the left. I measured the inseam to find the right leg 1/2" longer on both pairs. I returned believing this would be an easy fix. Instead I was met with hostility, being told the inseam measurement means nothing, that it was how I was looking at the jeans, and both pairs are perfect. He told me he was the tailor and that I didn't know what I was talking about. I'm only 5'2" so a 1/2" inch makes a noticeable difference. I was so surprised by his rudeness and hostility that trying to work towards resolution was fruitless. FWIW the inseam of the other pants in my closest are the same on the left and right legs. I gave two stars because they did a good job using the original hem and the jeans were ready a day early.

Exceptional work, 24 hour turnaround! Needed a jumpsuit altered for a wedding and was incredibly…read moreimpressed.

Panda Professional Dry Cleaners - dryclean - Updated August 2026

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The Newburyport Launderette

I drop my laundry here 2-3 times a week, so this isn't a one-off customer complaint. Saturday, I…read moredropped off 4 white, pre-treated items (I knew their exact condition) along with some blankets. When I picked it up, I immediately noticed problems. At home, I found someone else's bedding mixed into my bag, one of my favorite shirts was missing, and my $200 jacket was ruined with detergent stains. It hadn't been dried yet, so I brought it back on Monday to the woman I usually trust. The owner called me and handled this like a TERRIBLE business owner: NO APOLOGY, NO ACCOUNTABILITY, NO attempt to fix anything. She actually tried to tell me that: 1.It was okay to wash two different customers' laundry together 2. Her employees didn't need to know that certain fabrics can stain from detergent 3. Somehow this was about how I "got to a place of dissatisfaction," not the fact that they lost my shirt and ruined my jacket This is not a misunderstanding. I am upset because my property was damaged and lost. If you don't care about customers' belongings, don't run a laundry service. If you value your clothes, don't come here.

We like them. Live nearby and chose not to buy a washer or dryer as they have such good hours, and…read morea selection of machines. Haven't tried the WDF service yet but are tempted when we see other people picking their bundles.

Nor'east Cleaners

3.4

(31 reviews)

I haven't found a better dry cleaner. Period…read more The way in which they process the clothing -- clean, professional looking hangers, NO STAPLES OR SAFETY PINS through the clothes, consistent...You pay more but man oh man, come to Boston. I'd pay through the nose to get a dry cleaner as good as Nor'east. I loved the delivery service when I was living full time on Cape Ann. There was an instance where they damaged a shirt and no fuss, they immediately compensated me for it. My clothes were clean, available on time, the staff is friendly -- Nor'east is ideal for a professional who has a lot of dry cleaning and they want their clothes done right.

Horrible customer service in both the way my laundry was washed and in dealing with Troy the…read moremanager. I specifically requested one load not be put in the dryer which they did anyway despite a clear special instruction in their app and large clear print note on top of the load. They shrunk my clothes and raveled straps and set in two stains - these clothes had never seen the inside of a dryer. Troy was completely unapologetic, spoke over me and invalidated my concerns, and was patronizing. My clothes also smelled like chemicals, and they were not conscious with the drying like their website advertises.

EM Drycleaner

5.0

Great service, pricing, and attentiveness to items brought in. Items are ready when they say there…read moreand are handled and packaged with care

My pleated skirt lost it's oomph at another dry cleaning place closer to me and EM Drycleaner was…read moreable to bring it back to life! Highly recommend!

Royal Cleaners

4.6

(12 reviews)

Had some pants alterations done, great job, on time. Pleasant and helpful customer service.read more

I have been going here for years and they are the best at what they do. From dry cleaning, to their…read moreseamstress and alterations, alway with perfection. They have impeccable customer service and just an overall wonderful place and people.

Countryside Cleaners

4.6

(18 reviews)

•$

Great Cleaners, Been Dealing With Them For Over 30+Years When Living In Tewksbury and Now Living In…read moreSouth Lawrence. Parking On Site.

Used to be great, reliable place. Service was great, prices were on…read more Nowadays, prices went up sky high and quality of service went down the toilet. No more next day service and even if you bring things to be done in a few days, they take at least a week to do. I will never use them again.

Ann's Dry Cleaning

4.2

(19 reviews)

•$

The employees are always nice here. Their price was much lower than at least one other in town…read more They went above and beyond my expectations in trying to remove water stains on an old dress!! I was very impressed!

Peter has been doing a great job with my shirts and etc. Its definitely worth the price. There was…read morea giant stain that I tried to remove but I couldn't get it out. I brought it there and my shirt looked brand new. Definitely recommend Ann's Dry Cleaning to people who want an amazing dry cleaners!

Best Cleaners & Tailor

Highly recommend this business. Professional and high quality dry cleaning. I trust them with my…read morebest jackets, sweaters and pants, and the owner is always personable and friendly with great turn around time. Prior to the pandemic, I forgot to pick up a blazer and pair of pants, and I was thrilled to find out they are still there after over 10 months. Most places would never keep items for this long! Thank you for your excellent service.

I came here for the tailoring services, not the dry cleaning. I had a dress that needed some basic…read morestrap alterations, and this location was close to my office so I figured I'd drop by. It looks like it could use a little TLC inside - it's dim and stark, and the "room" off to the side for trying on clothing for tailoring is more like a box with a sliding door. However, the woman who helped measure me and pinned my dress knew her stuff. She was very thorough and kept rechecking to make sure I had enough space. She told me my dress would be ready to pick up in one week. The price for my alteration was a little more than I anticipated ($18), but the work done was flawless. It looked like that's how it would have appeared straight off the rack and fit perfectly!

D I Cleaners

4.9

(8 reviews)

•$

I've been using D.I. Cleaners in Windham for years, and they've always been dependable. The quality…read moreof the cleaning has been consistently good, and I've never had issues with timing or how things come back. Kelly Ha is a big part of why I've stayed with them. She's always friendly and easy to talk to, and she makes every visit feel welcoming. If I have a question or need something specific, she's helpful without making it feel like a big deal. It's not always easy to find a place you can stick with long-term, but this is one of them

Wonderful people! We…read morewere visiting back in New Hampshire from the West Coast with all kinds of social engagements to squeeze into our short little "homecoming" trip, and I told the D I management team that I needed my clothes back within a few days, which they agreed to without flinching. But then it turned out that I needed them even earlier in the day than they had committed to, so when I stopped by that afternoon, the husband and wife team took care of my dry cleaning right on the spot, and very cheerfully. Very friendly, affordable, and flexible service - much recommended!

Raintree Cleaners

4.3

(7 reviews)