I recently left 4 items at Anton's in Nbpt; 2 table runners and two shirts. I did not ask for cost when dropping off. When I went to pick up my 4 items, they charged me $100 for the 4! The clerk had no explanation as to why the simple table runners, cotton and simple, would be over $40 each. As I looked around I realized there were no signs listing the cost of items. I felt I had no choice but to take and pay for my items. When I came home I received two different texts asking me to rate their services. I answered with exactly what is above here. I have not received any acknowledgement from this business whatsoever and would not recommend them. BTW: the table runners were purchased at home goods for &15 each, and I paid $40 each to have dry cleaned! And got no response when I answered their customer service questionnaire!!!! Guess Anton's doesn't really care about their customer! I am a 78 yr old woman and living on a fixed income. This was a hardship for me financiall, and as an elderly woman I have been totally disrespected! I could not post this without checking a Star, otherwise I would not have checked !!! read more

Great customer service. Couldn't have asked for a better job with my new suit. Only took a day also, very satisfied

Had a brand-new oxford button white shirt only born once in perfect condition before bring it into Anton's Newburyport. After getting it back it had a very large grease stain and torn offered no remuneration for the damaged, they caused. read more

The 24-hour drop box makes it easy for me to drop off my clothes after hours. They have saved my clothes from several stains over the years. I plan to use them for many years to come! read more

Anton's generally does a good job with our drycleaning. They are courteous, clothes are done on time. We are high volume customers. I do feel the VIP discounts should be applied automatically rather than the customer having to waste paper and money printing the coupon. read more

I love Anton's! They keep my credit card on file and I can drop my cleaning off at any time of day or night. They always have my dry cleaning ready the next day and are amazing at removing stains (I'm a klutz)! The folks who work there are friendly and helpful. They do not deliver but I don't care - they rock! This is the first cleaners I have been to in the last 15 years that has never lost my clothes! read more

My beautiful down jacket is ruined! It clearly says Dry Clean Only inside, but Antons somehow soaked it and gave it back to me with the feathers all clumped up. I brought it back and they said there was nothing they could do because it was ¨older¨. Yes it is, but it looked perfect until I brought it to them. I googled problems with clumping in down jackets and all the sites said clumping is caused by washing-as in water-and can be remedied by drying the item on low for a long time. Nowhere did it say-This happens when your jacket is old. I tried loosening the lumps and drying the jacket for hours on low or air fluff, but it seems that since it was left damp for almost a week, it can´t be fixed. Nor did they refund the $25. You know, because it was old. read more

Long time customer...latest episode has caused me to go else wear. They gave us wrong shirts mixed in with ours. When I returned them and asked for credit, the young female had a serious attitude problem. She said she couldn't give me any refund. She sure could give me lip though....I asked for a $5 coupon just to call it even. Again a snotty "no". I told her I brought the shirts back as a courtesy and she made another flippant remark. I left voicemail for the district manager asking for help resolving it and I never heard back from him. Many people need jobs.....so if they keep this person on their staff when she is insolent to customers they obviously don't care. Someone else was there before me returning another mixup and I know this is a common occurrence with them. Don't trust your clothes or business to Anton's. They've become too big to care. read more

Anton's just destroyed my wedding dress. It apparently fell from the top conveyor onto the gears of the lower conveyor and was ripped to shreds. It's absolutely unsalvageable. They're paying for the dress and handling it very well but the fact remains that I'm heartbroken. read more

They do a nice job on the clothes, but they are extremely overpriced. They do not tell you their prices, and they usually don't apply the 50% off monthly VIP coupon. When you bring it to their attention, they argue the coupon wasn't included with the order (even though I point it out when I bring in my order). read more

I went to pick up a sweater, it was7:03 pm. The two workers with attitude told me to come back tomorrow because they close at 7:00. That's all that needs to be said. If I treated my customers like that I would be out of business. To say I was disappointed by their service is an understatement. read more

My large ball gown Halloween costume was pressed perfectly. They are vey good at telling you what they are able to to and not able upfront. If you make a request such as extra starch on a material that should not be they will tell you. They are expensive, but provide good service, the two piece dress was 40 just to be pressed. read more

200+ dollars for 36 items, the majority of which were shirts to be laundered. Buyer beware. There's a reason prices aren't obviously disclosed in the store or on their website. I'm at fault for not getting a price in advance, or being more through in looking up a fee schedule, but personal failure aside... these prices are highway robbery. There are far more cost effective solutions than Anton's of Newburyport. read more

Last Year I had a beautiful wool poncho cleaned at Anton's, it came back all bunched up and thick as if it was washed and not dried cleaned, they repaid me in full, I bought another one..all good right, now I dropped off a beautiful long duster and silk pants with lining and they shrunk the hell out of the whole outfit, got a call today stating that all is good, they FIXED IT! want me to come in tomorrow and try it on. Question to you folks out there, how on gods green earth do you unstrink a piece of cloth? so, I'm cool because I have a duster in black, same one different color that sill fits me, it's coming with me tomorrow. Last time at Anton's if this isn't fixed. I'll let you all know how it works out. This is Anton's in Framingham, Water Street. read more