If I could give 0 stars I would. Me and my two girlfriends came to eat dinner here last night after…read morenot seeing each other for the last 5 years, and we all left rather upset than satisfied.
We had reserved a table at 9:30pm and we got there, hung our coats in the coat room and we were seated pretty quickly. The restaurant was nice and not too packed for being a Friday night.
We sat down and the waiter came up to us and took our drink order. We all decided not to drink any wine so we ordered Regular Pepsi. The waiter came back with Diet Pepsi and we quickly caught on to that and got it adjusted to the regular one.
Shortly after, a huge group of people gets seated next to us and the attention automatically falls on that table by the waiter. They all ordered wine and drinks and it became rather loud which is understandable with a sized group like that. We ordered our food but for some reason the other table ended up receiving their food quickly after they ordered. We ordered 3 different appetizers and the waiter brings out an extra one that we did not order. He said that it is on the house since he messed up so if we want we can try it out. So we did. Later on we realized he actually charged us for that order....
All of the food needed salt and seasoning to begin with, the only thing that was perfectly seasoned was the homemade butter for the bread.
After about 2 hours, our food comes out and it is severely undercooked. We all chose the truffle macaroni plate. My friend who ordered gluten free food could barely chew her pasta and we requested a new order. The manager came up to us and said not to worry and that he would take care of it. Her second order came out softer but the food lost its flavor somehow and somewhere.
Not once did the waiter care to come up to us to check on us but he kept checking on the bigger group a few times.
I am not sure if us looking underdressed made us look less appealing to give good service to but it was something that wasn't right. We felt extremely singled out.
None of us finished our food, we barely picked at it and the waiter rushed to pick our plates from the table, didn't even ask how we liked it or anything.
We all left with an extremely bad taste in our mouths and we will not recommend this place to any of our friends or family. It is sad because we really wanted to like this place.