Worst Internet connection ever, this is a reseller, they get internet through Spectrum. Look when…read moretesting speeds you will see Austin spectrum server in my case. Incompetent customer service, I changed apartments, from one unit to another because Internet issues mostly, absolutely the same, change 4 routers 6 cables. Tried in all devices available at home, phones, tv, 14 gen gaming PC, 3 laptops. Dude you internet is trash and expensive. Pls stop taking people money and time. You better improve your services or quick. I'm paying more than $100 and look results on the tests at pictures Download 132 mbps upload 48 mbps FOR REAL? very bad for apartment complex management contracting trash services hurting residents, to get good deals, at the end of the day everything is about money, not good services and quality. I would give you negative starts if possible.

If I could give NexGen -5 stars, I would. Terrible, terrible. Constantly has outages,…read more at times the outages are for DAYS. Never had any issues with an internet provider like this.

When it works its great when it does not.. It's the biggest…read morepain in the game.. An even bigger pain is when they try to fix it over the phone and they don't take notes that you have already talked to 4 - 6 different people with contradicting info on your account! Heck they even sent us to the office to change our modem.. We were giving one that our TECH said was pretty much obsolete! That's not cool! First tech came out and said when you need a new drop line... Few days later a 2nd tech came out and said no you don't need a new drop that person was an, "incompetent idiot!" Well he must know something cause he got us a new modem and got our internet back up and running in 40 minutes! This was after it has been out for almost 14 strait days after some maintenance Mediacom did to our building! So our last tech I give a 5 out of 5... The service and lack of communication and the first tech gets a 1 star.. We will round up to 2 cause its back working!

Typically I do not write 1 star revews for any business. But my ongoing problem with Mediacom…read moreclearly deserves one.T his is 2026...why can't this company, who advertises on television how great their technology is offer a home internet service that works properly? When I change channels, about half the time I have to wait 30 to 60 seconds for the channel to change. When I have called about this the AI service tells me to simply reboot my internet service by unpluggin and replugging the connect to my television. I have lost count how many times I have had to do this. Clearly, they do not want to be in the internet business as this problem has gone one for the last 2 years. If you have alternate internet service where you live, DO NOT sign on with Mediacom.

Great place to work! Everyone here really cares about the customer and doing the right thing!…read more Customer service is the primary focus!

From the owner: We take the time to understand your Business challenges, needs, and goals! From SD-WAN, ShoreTel,…read moreFiber, SIP, PRI, MPLS CPI has you covered. Let us find the best option for you.